Ratings based on 344 Verified Reviews

4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham

Extremely well appointed.

Posted 19-Sep-2017
Pros: It was enormous.It was luxurious! The buffet was superb.
Cons: Limiting sunbed usage to am or pm.
Location: Very little without a car but it was mid Sept.
We used the beach rather than the pool and paid for their sun beds rather than endure the hassle of putting towels on the best sun beds before going into breakfast! The Brits are as bad as the Germans! I don't know how you can stop that and we even saw one couple nab 4 sun beds for theirselves. Presumably because he preferred the shade while she wanted to sit in the sun!
5 out of 5
Recommended
for Everyone
by A verified traveller from Hertfordshire

Botanical bliss

Posted 18-Sep-2017
Relaxing stay in a beautiful hotel and location. No high rise and beautiful port.
5 out of 5
Recommended
for Everyone
by A verified traveller from U.K.

Great place, Highly Recommended.

Posted 04-Sep-2017
Pros: We enjoyed pretty much everything about the hotel. It was clean, relaxed and the food was great.
Cons: I am genuinely struggling to find anything that could be improved upon, perhaps the rooms air on could have been colder but that's about it.
Location: Mogan is quiet, without a great deal to do. If you're looking for a wild night I think you may struggle, if you want a relaxed time you're in luck.
We had a fantastic time here this week, It started as soon as we walked through the door, the reception staff were excellent at helping us with some luggage that had men misplaced by the airline. On the reception area itself it is beautiful a huge domed area with waterfall tumbling down into pools down below, it is like something from a rain forest. From there you can head down towards the restaurant and main bar again still surrounded by the plants and water features. The buffet restaurant was so good that despite having a couple of meals out we actually preferred to eat there as the food was so good and the choices so varied that we couldn't wait to get in there most evenings. All of the staff were very friendly and helpful and as far as I could tell all spoke good English, The pool area was excellent and clean, again surrounded by plants and palm trees with some coarse sand which made the area feel almost like a beach.
5 out of 5
Recommended
for Everyone
by A verified traveller from Broxbourne

Lovely hotel in pretty area

Posted 23-Aug-2017
Lovely hotel with amazing food. Went half board plus so had drinks included with evening meal (soft drink and house wine or beer only but wine very nice). The staff were lovely and food was great with fantastic amount of choice; didn't need any lunch! Only negative would be the gravel around the pool. The spa was lovely and dive school excellent. Looking to go back very soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from U.K

Fabulous

Posted 22-Jul-2017
I can't rate this hotel highly enough- friendly helpful staff, clean, beautiful rooms and gardens, plenty of sunloungers free all day. Spa was lovely, breakfast amazing. We'll be rebooking to return soon and can't! If you have the chance to stay- do!
5 out of 5
by Rosie

I'll be back soon!

Posted 24-Jun-2017 on Hotels
My 2nd time here, traveling on my own. I was made to feel as equally welcome as on the first visit. Nothing is too much trouble. The facilities & food appropriate to a much more expensive hotel. Beautiful gardens, wonderful pools, always enough sunloungers, free room for changing in if leaving after checkout. Fabulous town & marina & will definitely be back.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Lovely hotel with beautiful gardens close to beach

Posted 04-Jun-2017
The hotel is fantastic, clean, splendid gardens, great swimming pools, close to beach, ideal for families. Friendly helpful staff
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel built to service customers

Posted 29-May-2017
Pros: Near everything. Great trips if you wanted to learn more about Gran Canaria.
Cons: wifi, slow at times but if you are not fussed, then enjoy the hotel and the location
Location: dolphins, hiking into waterfalls, beaches, sun
Staff and place just says: Restaurants close by to learn more about local cuisine. Great food onsite as well.
5 out of 5
Recommended
for Families
by A verified traveller from Swindon

Impressive Hotel

Posted 28-May-2017
Pros: Facilities good and accessible. Food choice good and well presented. Hotel clean and well maintained
Cons: Better or more pillows in the bedroom Only electric cars available for hire. OK for short journeys
Location: Clean & safe beach , enjoyable walk through archeological site
Well thought out and very enjoyable.Plenty of comfortable sunbeds and good swimming pools
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel, quiet area, close to beach

Posted 25-May-2017
Sixth visit to this hotel, great hotel, accommodation, grounds and food. Will be back again. Been here with our children and without them.