Arrived at hotel and was really pleasantly surprised everything was just as lovely as the pictures. Fantastic restaurant just down the road from the hotel and a perfect holiday location, it has not been over run by neon.
A curious quirk of the hotel there is no iron to use, no ironing facilities other than the laundry service, which costs and takes 2 days and isn't available on weekends. A problem if you've only gone for a long weekend and expect to be able to iron your clothes to look presentable for dinner. In every other way this hotel was delightful. I would recommend private transfer as the coach took about 2 hours from the airport with this hotel being one of the last stops as it is right on the beach. Pool was clean, there were always sun beds available, a little of the Spanish language is appreciated but not necessary. I would definitely return.
Traveller from Midlands
*******The spa is temporarily closed*******Beatriz Atlantis Hotel and Spa in Puerto de la Cruz offers 290 newly renovated …More
I spent 9 days in this German owned hotel and got a very good room with a fantastic view on the sea for a very reasonable rate. I would recommend the hotel, however if, like me, you are travelling in November or later in the winter, I strongly recommend to doublecheck weather forecasts, as Tenerife can be very rainy in those months: 5 out of 9 days of my stay were characterised by persistent rain, and very often the only way to see the sun was to drive up to the island's volcano, known as "El Teide" (altitude 3700 metres)
The hotel staff were helpful and the room was fine for what we paid. Probably 3 star rather than 4 star and mostly Spanish holiday makers at the hotel with a few Germans and Brits. Plenty of sunbeds and decent pools.
Food is okay - buffet with lots of choice of "international" staples e.g. pasta, chips, grilled meat/fish, paella with some themed evenings.
Drinks expensive if you aren't all inclusive.
Reception staff helpful. Wifi a bit variable and you can't always get on in the evenings when busy.
Electrics in our room a bit dodgy.
Overall we enjoyed our stay and it was very good value for money.
I stayed at Astoria (RF) for 7 days and really liked it.
Cleanliness: Very good.
Reception Staff: Very good. They all spoke very good English and genuinely friendly and useful in terms of advice, etc. Even the night time staff/concierge spoke some English and was genuinely friendly.
Cleaning ladies: Very friendly.
Location: A decent supermarket (Hiper Dino) within 2-3 minutes walking distance. Playa Jardin with 15-20 minutes’ walk. Central Bus Stop 15 minutes’ walk. All other local amenities - pharmacy, general stores, news agents, etc – within 5-10 minutes. Top restaurants within 5-10 minutes’ walk.
The hotel is tucked away from really busy and touristy area so if you want some peace and quiet at night time, this is a good hotel.
I did have some difficulty finding this hotel, as most people in Porte De La Cruz know Bambi hotel, which is in the same building as Astoria. So when you tell the taxi driver that you want to go to your hotel, use "Bambi / Astoria".
Traveller from England
It is situatted in the touristic center of Puerto de La Cruz, near Lago Martianez (big swimming pools with sea watet) and …More
Nice hotel with beautiful relaxing surroundings. Would recommend to people however, no kettle in rooms so no morning or afternoon tea or coffee. Fridge easily accessible. Safe has no key and no key at reception. The rooms themselves are comfortable with ease to heat or cool them, very spacious for 2 people. The bathrooms need updating or deep cleaned as the bath had hard residue in it and the toilet had a green tint stuck on the porcelain. Also please check with the hotel before booking as the buses are hourly from hotel to town from 0935 to 1835 only reason I say check is because the hotel is situated at the top of a very large hill which is OK to walk down but coming up is more than a 20% incline. "breathless" taxis are only €4 from Marco plaza so pretty decent.
Tenerife’s longest established and most complete resort, “Puerto” offers bags of local colour as well as several top-class visitor attractions. Most famous is Loro Parque (Parrot Park), one of the finest wildlife-theme parks outside of Florida with world-class exhibitions of marine life, penguins, primates, and, of course, parrots. Sunbathers head to the flamboyantly landscaped Lago Martiánez lido, or the black-sand Playa Jardin beach.
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