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Sunlight Bahia Principe San Felipe

Star Rating
4 out of 5

Information

Reviews

3.9 / 5Good
209 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive

Map

What's nearby

  • Popular Location
    La Paz Lookout
    4 min walk
  • Popular Location
    Botanical Gardens
    6 min walk
  • Restaurant
    La Paz
    2 min walk
  • Restaurant
    Adler
    2 min walk
  • Airport
    Santa Cruz de Tenerife (TFN-Tenerife North)
    24 min drive

Choose your room

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-17. Try updating your dates to see prices for your trip.

    About this area

    Puerto de la Cruz

    Located in Puerto de la Cruz, Sunlight Bahia Principe San Felipe is in the city centre and on the boardwalk. Loro Park is a popular attraction and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Garden Beach. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      La Paz Lookout - 4 min walk
    • Popular Location
      Botanical Gardens - 6 min walk
    • Popular Location
      Botanical Garden of La Orotava - 6 min walk
    • Popular Location
      Martianez Shopping Centre - 11 min walk
    • Popular Location
      Sitio Litre Garden - 13 min walk

    Getting around

    • Santa Cruz de Tenerife (TFN-Tenerife North) - 24 min drive

    Restaurants

    • Main Restaurant Teide — 1 min walk
    • Italian Portofino — 1 min walk
    • La Paz — 2 min walk
    • Adler — 2 min walk
    • El pato laqueado — 4 min walk

    About this property

    Sunlight Bahia Principe San Felipe

    Guests of this beach hotel will appreciate convenient on-site amenities such as a spa tub and a fitness centre. All 261 rooms offer free WiFi, furnished balconies and TVs with satellite channels. Other amenities available to guests include hairdryers, desks and free toiletries.

    All-inclusive details

    All-inclusive room rates at Sunlight Bahia Principe San Felipe are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
    Gratuities and taxes
    Taxes are included.
    Food and beverages
    All meals, snacks and beverages included

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: EUR 10 per day
    • Limited parking spaces

    Food and drink

    • Free buffet breakfast available daily 7:30 AM–10:00 AM
    • All meals, snacks and beverages included
    • 3 restaurants and 1 coffee shop/cafe
    • 1 poolside bar and 1 bar

    Things to do

    • Children's pool
    • Fitness centre
    • Full-service spa
    • Outdoor pool
    • Outdoor tennis court
    • Sauna
    • Hot tub

    Family friendly

    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry-cleaning service
    • Free children's club
    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Laundry facilities
    • Outdoor pool

    Conveniences

    • Lift

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance

    Languages spoken

    • Dutch
    • English
    • German
    • Spanish

    Business services

    • 1 meeting room
    • Business centre
    • Computer station
    • Conference space (2593 square feet)

    Outdoors

    • Garden
    • Pool sunloungers
    • Terrace

    Spa

    • 6 treatment rooms
    • Aromatherapy
    • Ayurvedic treatments
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Hydrotherapy
    • Manicures and pedicures
    • Massages
    • Massage/treatment rooms
    • Mud bath
    • Sauna
    • Hot tub

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Free cots/infant beds

    Bathroom

    • Bidet
    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination

    Entertainment

    • TV/satellite channels
    • TV

    Outdoor space

    • Furnished balcony

    More

    • Connecting rooms available
    • Desk
    • Safe (surcharge)

    Nearby things to do

    Where to eat

    • Main Restaurant Teide – Serves breakfast, lunch and dinner. Kids' menu available.
    • Italian Portofino – Garden-view restaurant. Serves dinner. Reservations required.
    • Mediterraneo – Garden-view restaurant. Serves dinner. Reservations required.
    5 - Excellent
    62
    4 - Good
    100
    3 - Okay
    25
    2 - Mediocre
    10
    1 - Poor
    12
    4.2
    Cleanliness
    4.1
    Service and Staff
    3.5
    Amenities
    3.8
    Property condition

    3/5

    1. At the time of the hotel reservation, free parking was guaranteed, in practice 10 Euro per parking day. 2. We ordered half board, actually at dinner demanded payment on all types of drinking including water. These two issues spoiled our stay at the hotel.

    Stayed 8 nights in May 2019

    1/5

    No lifeguard on duty - dangerous!

    I was watching my 2 kids in the pool since the lifeguard was not there when another kid running next to the pool slipped over the wet floor. His mom came to the rescue, but nobody else from the hotel came. When I went to look for the lifeguard, she was at the towel booth giving out pool towels to hotel guests. I asked her in Spanish what she was doing there since she had the lifeguard t-shirt on, and she said the front desk manager told her to be at the towel booth and watching the pool at the same time. 2 jobs at the same time?. She was annoyed that she was told to be at the booth when children were at the pool. She also told me she was the youngest employee in the hotel. She was sorry for not being at the pool when the child fell. Amazing that they have someone that young doing 2 jobs: lifeguard and serving pool towels. I wonder if that falls within the safety pool regulations in Bahia Principe hotel.

    Stayed 3 nights in Apr 2019

    1/5

    All-inclusive rip-off and irresponsible front desk

    I purchased all-inclusive (breakfast, lunch, dinner and other meals/perks). When I arrived at the hotel and wanted to place a reservation for a theme restaurant dinner included in all-inclusive, the front desk told me that I needed to reserve at least a week in advance. A week? we were going to be there for 4 days only. So we missed it even though we paid for it. In addition to that, I was charged 20 Euros for parking outside (10 E fee and 10 E deposit). The deposit was refunded but not the 10 Euros fee even though parking was included in the all-inclusive. When I told the front desk, they actually denied that I paid for parking and they never returned me the parking fee. Amazing! I felt powerless because the front desk did not even listen to me, he kept cutting me off and saying that the payment was not in his computer system. In summary, a bad experience my family and I had at this Bahia Principe hotel. I would not recommend this hotel to my worst enemy. I also put a sad face for cleanliness because of the constant sewer bathroom smell. Totally disgusting. And of course, the front desk would not change our room because it was all full, even though I could find rooms available online. Where does Bahia Principe find these front desk people to hire? Do they train them to be polite with their customers?

    Stayed 3 nights in Apr 2019

    5/5 Excellent

    Excellent location, friendly staff. Food was ok but I preferred eating in the local restaurants nearby

    Stayed 5 nights in Dec 2018

    4/5 Good

    Pleasant weekend

    Pleasant stay at hotel looking a little tired. Needs a facelift otherwise good Massage and spa excellent. Good selection for buffet breakfast

    Stayed 1 night in Sep 2018

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