Puerto Palace

Star Rating
4 out of 5
Photo gallery


4.0 / 5Very Good
260 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking


What's nearby

  • Popular Location
    Taoro Park
    7 min walk
  • Popular Location
    La Vola
    13 min walk
  • Restaurant
    10 min walk
  • Restaurant
    10 min walk
  • Airport
    Tenerife (TFS-Tenerife South)
    59 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-11-19. Try updating your dates to see prices for your trip.

    About this area

    Puerto de la Cruz

    Puerto Palace is located in Puerto de la Cruz. Loro Park is a popular attraction and the area's natural beauty can be seen at Garden Beach and Lago Martianez Swimming Pools.

    Visit our Puerto de la Cruz travel guide

    What's nearby

    • Popular Location
      Taoro Park - 7 min walk
    • Popular Location
      La Vola - 13 min walk
    • Popular Location
      Plaza del Charco - 14 min walk
    • Popular Location
      San Felipe Castle - 14 min walk
    • Popular Location
      Sitio Litre Garden - 17 min walk

    Getting around

    • Tenerife (TFS-Tenerife South) - 67 min drive


    • Enjoy — 10 min walk
    • Limbo — 10 min walk
    • Maggies — 11 min walk
    • Central Park — 11 min walk
    • Blancobar — 11 min walk

    About this property

    Puerto Palace

    4-star hotel near Loro Park
    This smoke-free hotel features 2 outdoor pools, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 314 rooms offer free WiFi, balconies or patios and TVs. Other amenities available to guests include minibars, rainfall showerheads and down duvets.
    Puerto Palace offers 314 forms of air-conditioned accommodation with minibars and a hairdryer. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access.
    Bathrooms include a combined bath/shower unit with a rainfall showerhead, a bidet and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
    Puerto Palace features 2 the outdoor swimming pools, an outdoor tennis court, a spa tub and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on-site and wireless Internet access is complimentary.
    This 4-star property offers access to a business centre. This business-friendly hotel also offers a kids' pool, a fitness centre and a library. Limited complimentary on-site parking is available on a first-come, first-served basis.
    Puerto Palace is a smoke-free property.
    2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna and a fitness centre.
    The recreational activities listed below are available either on-site or nearby; fees may apply.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Limited parking spaces

    Food and drink

    • Free buffet breakfast available daily 7:30 AM–10:30 AM
    • 1 restaurant
    • 1 poolside bar and 1 bar
    • Coffee/tea in a common area

    Things to do

    • 2 outdoor pools
    • Aerobics classes
    • Basketball
    • Children's pool
    • Fitness centre
    • Mini golf
    • Outdoor tennis court
    • Sauna
    • Hot tub
    • Tennis
    • Volleyball

    Family friendly

    • 2 outdoor pools
    • Children's pool
    • Dry-cleaning service
    • Mini golf
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli


    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Gift shop/newsstand
    • Library
    • Reception hall

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    Business services

    • Business centre
    • Computer station
    • Meeting rooms
    • Conference space


    • Garden
    • Pool sunloungers
    • Pool umbrellas
    • Terrace


    • Massages


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible (may have limitations)


    • Smoke-free property
    • TV in reception

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Down comforter
    • Heating
    • Linens
    • Rollaway/extra beds (surcharge)


    • Bidet
    • Free toiletries
    • Hairdryer
    • Rainfall showerhead
    • Shower/bathtub combination
    • Towels


    • TV

    Food and drink

    • Minibar

    Outdoor space

    • Balcony or patio


    • Connecting rooms available
    • Desk
    • Iron/ironing board (on request)
    • Phone
    • Safe (surcharge)

    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    Stayed 7 nights in Oct 2019

    4/5 Good

    You wont be disappointed.

    Great Hotel - highly recommend.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    lovely hotel would definitely stay here again. Only down side would be bar staff very unfriendly. But we went out every night so it didn’t bother us as much just seen a few disagreements between other guests and har staff. But overall we enjoyed our stay

    Stayed 9 nights in Aug 2019

    5/5 Excellent

    Beautiful flower garden around the pool area and the hotel. We had a great time.

    Stayed 1 night in Aug 2019

    4/5 Good

    problems with the shower and hot water. Linen was not clean enough. berakfast was good

    Stayed 2 nights in Jul 2019

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