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Puerto Palace

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Very Good
251 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Taoro Park
    7 min walk
  • Popular Location
    La Vola
    13 min walk
  • Restaurant
    Enjoy
    10 min walk
  • Restaurant
    Limbo
    10 min walk
  • Airport
    Tenerife (TFS-Tenerife South)
    59 min drive

Choose your room

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-18. Try updating your dates to see prices for your trip.

    About this area

    Puerto de la Cruz

    Puerto Palace is located in Puerto de la Cruz. Loro Park is a popular attraction and the area's natural beauty can be seen at Garden Beach and Lago Martianez Swimming Pools.

    What's nearby

    • Popular Location
      Taoro Park - 7 min walk
    • Popular Location
      La Vola - 13 min walk
    • Popular Location
      Plaza del Charco - 14 min walk
    • Popular Location
      San Felipe Castle - 14 min walk
    • Popular Location
      Sitio Litre Garden - 17 min walk

    Getting around

    • Tenerife (TFS-Tenerife South) - 59 min drive

    Restaurants

    • Enjoy — 10 min walk
    • Limbo — 10 min walk
    • Maggies — 11 min walk
    • Central Park — 11 min walk
    • Blancobar — 11 min walk

    About this property

    Puerto Palace

    This smoke-free hotel features 2 outdoor pools, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 314 rooms offer free WiFi, balconies or patios and TVs. Other amenities available to guests include minibars, rainfall showerheads and down duvets.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Limited parking spaces

    Food and drink

    • Free buffet breakfast available daily 7:30 AM–10:30 AM
    • 1 restaurant
    • 1 poolside bar and 1 bar
    • Coffee/tea in a common area

    Things to do

    • 2 outdoor pools
    • Aerobics classes
    • Basketball
    • Children's pool
    • Fitness centre
    • Mini golf
    • Outdoor tennis court
    • Sauna
    • Hot tub
    • Tennis
    • Volleyball

    Family friendly

    • 2 outdoor pools
    • Children's pool
    • Dry-cleaning service
    • Mini golf
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli

    Conveniences

    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Gift shop/newsstand
    • Library
    • Reception hall

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    Business services

    • Business centre
    • Computer station
    • Meeting rooms
    • Conference space

    Outdoors

    • Garden
    • Pool sunloungers
    • Pool umbrellas
    • Terrace

    Spa

    • Massages

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible (may have limitations)

    More

    • Smoke-free property
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Down comforter
    • Heating
    • Linens
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bidet
    • Free toiletries
    • Hairdryer
    • Rainfall showerhead
    • Shower/bathtub combination
    • Towels

    Entertainment

    • TV

    Food and drink

    • Minibar

    Outdoor space

    • Balcony or patio

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board (on request)
    • Phone
    • Safe (surcharge)
    4.0

    Very Good

    5 - Excellent
    78
    4 - Good
    121
    3 - Okay
    35
    2 - Mediocre
    16
    1 - Poor
    1
    4.4
    Cleanliness
    4.1
    Service and Staff
    4.2
    Amenities
    4.0
    Property condition

    5/5 Excellent

    lovely hotel would definitely stay here again. Only down side would be bar staff very unfriendly. But we went out every night so it didn’t bother us as much just seen a few disagreements between other guests and har staff. But overall we enjoyed our stay

    Stayed 9 nights in Aug 2019

    5/5 Excellent

    Beautiful flower garden around the pool area and the hotel. We had a great time.

    Stayed 1 night in Aug 2019

    4/5 Good

    problems with the shower and hot water. Linen was not clean enough. berakfast was good

    Stayed 2 nights in Jul 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Jun 2019

    3/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Apr 2019

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