Photo gallery

My City Hotel

Star Rating
3 out of 5



4.5 / 5Wonderful
62 reviews


  • Pool
  • Free WiFi
  • Restaurant
  • Breakfast Available


What's nearby

  • Popular Location
    San Juan Church
    3 min walk
  • Popular Location
    Plaza del Charco
    3 min walk
  • Restaurant
    Jamón y Teca
    2 min walk
  • Restaurant
    2 min walk
  • Airport
    Tenerife (TFS-Tenerife South)
    59 min drive

Choose your room

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-19. Try updating your dates to see prices for your trip.

    About this area

    Puerto de la Cruz

    My City Hotel is located in Puerto de la Cruz. Loro Park is a popular attraction and the area's natural beauty can be seen at Garden Beach and Lago Martianez Swimming Pools. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      San Juan Church - 3 min walk
    • Popular Location
      Plaza del Charco - 3 min walk
    • Popular Location
      San Telmo Promenade - 5 min walk
    • Popular Location
      Puerto de la Cruz Town Hall - 5 min walk
    • Popular Location
      Taoro Park - 11 min walk

    Getting around

    • Tenerife (TFS-Tenerife South) - 59 min drive


    • Jamón y Teca — 2 min walk
    • Teatro — 2 min walk
    • La Tasquita — 3 min walk
    • Color Cafe — 3 min walk
    • El Pescador — 3 min walk

    About this property

    My City Hotel

    Along with a restaurant, this smoke-free hotel has an outdoor pool and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, a 24-hour front desk and tour/ticket assistance are on-site. All 50 rooms offer complimentary wireless Internet access, flat-screen TVs and hairdryers. Showers, phones and desks are among the other amenities that guests will find.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free nearby parking
    • 24-hour return airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Buffet breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 7.50 for adults and EUR 3.75 for children
    • 1 restaurant
    • Coffee/tea in a common area

    Things to do

    • Outdoor pool

    Family friendly

    • Free cots/infant beds
    • Outdoor pool


    • Lift

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • German
    • Spanish


    • Pool sunloungers
    • Pool umbrellas
    • Rooftop terrace


    • Smoke-free property
    • TV in reception

    Room amenities


    • Free cots/infant beds
    • Linens


    • Hairdryer
    • Shower
    • Towels


    • flat-screen TV


    • Desk
    • Iron/ironing board (on request)
    • Phone
    • Safe (surcharge)


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    The hotel was well situated for the old town square and waterfront. Plenty of places to eat and drink nearby. Hotel was very nice and the staff were excellent without being overbearing. Breakfast was really good, but possibly needed some variation at times. I made use of the sun terrace and pool on the roof area, which was generally quiet and easy to relax. Only negative was the noisy music from the nearby open air night club especially around the weekend. Airport transfers are easy using the No.343 airport bus which you can get off about 5 mins from the hotel. Overall it was an excellent stay and a big thank you to the staff.

    Stayed 6 nights in Sep 2019

    5/5 Excellent

    This is my third short stay in My City Hotel. It is situated very close to the centre of town and has a big supermarket very close by , on the same street. The rooms are very clean and the beds very comfortable. The shower is hot and has excellent water pressure. The reception staff are very friendly and will answer any questions

    Stayed 1 night in Sep 2019

    5/5 Excellent

    A beautiful boutique hotel in the heart of the city. Fantastic location especially if you are looking for a local experience. If you are driving in, parking is tough close to the hotel so please be prepared for that. Another surprise: the very warm bedroom and bathroom. Remember no ac here, just a fan. I got a 2nd fan and it solved the issue. The staff is just amazing, always smiling and ready to help. Looking forward to our next stay!

    Stayed 2 nights in Sep 2019

    5/5 Excellent

    This hotel is very close to the centre of the town. It is great value for money and we will be staying here again in September. Thanks to the reception staff for allowing us to practice our Spanish!

    Stayed 1 night in Jul 2019

    5/5 Excellent

    This was an amazing Hotel, great location and the staff were fantastic. This is the first time I have stayed somewhere that the staff care so much and are so helpful. They made are stay the best and I want to thank them. Room was clean, I would say the the front rooms can be noisy at night so maybe think about the back rooms if you don't like noise. Parking was ok when you got use to it, as there are lots of free places but you may find a small walk back to the hotel. There were fantastic range of shops and places to eat. You can walk to loro parque which is a must see. They guys at the hotel booked the tickets for us. If you don't want to get a car then contact the hotel they can arrange transfers at a great price. There is a fantastic vegetarian restaurant called limon which is amazing a must try. Renting a car this we did with expida I would say do it yourself and don't use gold car they just want money of you and car was bad. I would book cicar on there web page before you go. What more can I say this was a fantastic place of you want to experience the less commercial side of the island. This hotel was modern and just fantastic made us feel like family and I would stay again. It's a must we miss you guys already.

    Stayed 4 nights in Jul 2019

    Tell us how we can improve our site