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Smy Puerto de la Cruz

Star Rating
4 out of 5

Information

Reviews

3.8 / 5Good
263 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive

Map

What's nearby

  • Popular Location
    La Paz Lookout
    3 min walk
  • Popular Location
    Martianez Shopping Centre
    5 min walk
  • Restaurant
    Asador de Pollos
    3 min walk
  • Restaurant
    Panadería El Molino de la Paz
    5 min walk
  • Airport
    Santa Cruz de Tenerife (TFN-Tenerife North)
    22 min drive

Choose your room

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-15. Try updating your dates to see prices for your trip.

    About this area

    Puerto de la Cruz

    Smy Puerto de la Cruz is located near the boardwalk and in an area with good shopping. Loro Park is a popular attraction and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Garden Beach. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      La Paz Lookout - 3 min walk
    • Popular Location
      Martianez Shopping Centre - 5 min walk
    • Popular Location
      Sitio Litre Garden - 5 min walk
    • Popular Location
      Botanical Garden of La Orotava - 8 min walk
    • Popular Location
      Botanical Gardens - 9 min walk

    Getting around

    • Santa Cruz de Tenerife (TFN-Tenerife North) - 22 min drive

    Restaurants

    • La Palma — 1 min walk
    • Asador de Pollos — 3 min walk
    • Panadería El Molino de la Paz — 5 min walk
    • Don Panito — 5 min walk
    • Tiroler Alm — 5 min walk

    About this property

    Smy Puerto de la Cruz

    2 outdoor pools, a restaurant and 2 bars/lounges are available at this hotel. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a poolside bar, a coffee shop/café and an outdoor tennis court are on-site. All 300 rooms offer free WiFi, balconies and TVs with cable channels. Other amenities available to guests include hairdryers, laptop-compatible safes and phones.

    All-inclusive details

    All-inclusive room rates at Smy Puerto de la Cruz are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
    Gratuities and taxes
    Gratuities are included and additional gratuities at guests' discretion are accepted.
    Food and beverages
    All buffet meals, snacks and local beverages included
    Entertainment
    On-site live performances

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free nearby parking
    • Self parking: EUR 5 per day
    • Limited parking spaces
    • Free shopping centre shuttle

    Food and drink

    • Free breakfast available
    • All buffet meals, snacks and local beverages included
    • 1 restaurant and 1 coffee shop/cafe
    • 2 bars/lounges and 1 poolside bar

    Things to do

    • 2 outdoor pools
    • Children's pool
    • Outdoor tennis court
    • Playground

    Family friendly

    • 2 outdoor pools
    • Children's pool
    • Dry-cleaning service
    • Laundry facilities
    • Playground

    Conveniences

    • Banquet hall
    • Lift

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Wedding services

    Languages spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    Business services

    • Computer station
    • Conference space

    Outdoors

    • Garden
    • Pool sunloungers
    • Pool umbrellas
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Bathtub
    • Bidet
    • Free toiletries
    • Hairdryer

    Entertainment

    • 32-inch TV
    • TV channels

    Outdoor space

    • Balcony

    More

    • Connecting rooms available
    • Desk
    • Laptop-compatible safe
    • Phone

    Nearby things to do

    Activities

    • Fitness centre access
    • Golf
    • Theme parks

    Where to eat

    • La Palma – Pool-view buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner.
    5 - Excellent
    58
    4 - Good
    122
    3 - Okay
    56
    2 - Mediocre
    25
    1 - Poor
    2
    4.1
    Cleanliness
    4.1
    Service and Staff
    3.8
    Amenities
    3.7
    Property condition

    4/5 Good

    Best part for me was it had a car park. Very rare over here.

    Stayed 2 nights in Sep 2019

    4/5 Good

    Staffs are very helpful and friendly, food is also good. Did not like trying for long time to open my door.

    Stayed 3 nights in Jul 2019

    4/5 Good

    Few staff really helpful and nice, some not and not easy to communicate too, swimming pool area clean, rooms were nice but a bit dusty and had a broken storage unit, food was decent but had a wide choice of variety to pick which was excellent, inside looks lovely but outside of hotel building needs some colour, some love to it, looks like a run down secondary school, enjoyed my stay tho beds were comfy, shower room really nice

    Stayed 8 nights in Jul 2019

    5/5 Excellent

    We thourely enjoyed our stay here. We had new year at the hotel and they went all out. We loved it here

    Stayed 7 nights in Dec 2018

    5/5 Excellent

    Lovely views

    I booked with half-board, and while the food was generally quite good, I was a little surprised to have to pay for any beverages at dinner, including water. The hotel itself was lovely with two pools, and the room was comfortable. It is on a large hill, do returning from the main downtown area is a big climb. WiFi was a bit spotty on the 7th floor, and TV had limited English channels. All in all, I would stay again.

    Stayed 6 nights in Mar 2019

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