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Expedia-verified reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Deluxe Double Room Single Use
269 square feet
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Other room types
Deluxe Double or Twin Room, Garden View
269 square feet
1 King Bed 2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Room (2 adults and 2 children)
753 square feet
1 Queen Bed and 2 Single Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Triple Room (3 adults)
538 square feet
1 Queen Bed and 2 Single Beds
Room sleeps 3 guests
Select dates to see price
Family Room (2 adults and 1 child)
753 square feet
1 Queen Bed 2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Ambassador Junior Suite Ocean View (3 adults)
Room with view
506 square feet
1 King Bed 2 Single Beds
Room sleeps 3 guests
Select dates to see price
Ambassador Junior Suite Ocean View (2 adults and 1 child)
Room with view
506 square feet
1 King Bed 2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Ambassador Junior Suite Ocean View
Room with view
505 square feet
1 King Bed 2 Single Beds
Room sleeps 2 guests
Select dates to see price
Family Room (4 adults)
753 square feet
1 Queen Bed and 2 Single Beds
Room sleeps 4 guests
Select dates to see price
Ambassador Junior Suite Ocean View (2 adults and 2 children)
Room with view
506 square feet
1 King Bed 2 Single Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Double or Twin Room
269 square feet
1 King Bed 2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Ambassador Junior Suite
505 square feet
1 King Bed 2 Single Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
5-star, family-friendly hotel near Lago Martianez Swimming Pools

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Pets allowed
Business centre

Location

This family-friendly Puerto de la Cruz hotel is located near the beach, within 1 mi (2 km) of Botanical Garden of La Orotava and Lago Martianez Swimming Pools. Loro Park and Garden Beach are also within 3 miles (5 km).

Hotel features

4 restaurants, 3 outdoor pools and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free area shuttle. Additionally, a health club, a bar/lounge and a poolside bar are on-site.

Room amenities

All 252 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include balconies, 24-hour room service and minibars.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Hotel Botanico & The Oriental Spa Garden features a full-service spa, 3 the outdoor swimming pools, a health club and a spa tub. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business centre and a limo/town car service. Event facilities measure 16162 square feet (1502 square metres). This luxury hotel also offers a kid's pool, a sauna and a rooftop terrace. A complimentary area shuttle within 2 km is available for guests. Complimentary self-parking and valet parking are available on-site.

Hotel Botanico & The Oriental Spa Garden has designated areas for smoking.

  • Library
  • Bar/lounge
  • Number of outdoor pools - 3
  • Lift
  • 24-hour front desk
  • Poolside bar
  • Business centre
  • Turkish bath/Hammam
  • Porter
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Limo or Town Car service available
  • Conference space size (meters) - 1502
  • Free reception
  • Luggage storage
  • Hair salon
  • Concierge services
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 252
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Tennis on site
  • Rooftop terrace
  • Full-service spa
  • Spa treatment room(s)
  • Free breakfast
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Health club
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Number of restaurants - 4
  • Conference space size (feet) - 16162
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -3
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Dutch
  • French
  • German
  • Italian
  • Spanish
  • Portuguese
  • Russian

Parking

Free self parking , Free valet parking

Room Amenities

Hotel Botanico & The Oriental Spa Garden offers 252 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and a bidet. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Shower/tub combination
  • Phone
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Satellite TV service
  • Room service (24 hours)
  • HDTV
  • Free WiFi
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • Slippers
  • Balcony

Where to Eat

Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.

The Slim – This restaurant specialises in Spanish cuisine and only serves dinner.

El Oriental – This restaurant specialises in Asian cuisine and only serves dinner. Open selected days.

Il Pappagallo – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Open selected days.

La Palmera Real – This restaurant specialises in international cuisine and serves breakfast, lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Bar Hall – This lobby lounge overlooks the garden. Open daily.

24-hour room service is available.

Nearby Things to Do

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

The Oriental Spa Garden has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets are allowed for an extra charge of EUR 15, per pet, per day, plus a deposit of EUR 50 per stay.
  • Up to 18 lb
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Botanico & The Oriental Spa
  • Botanico Puerto de la Cruz
  • Hotel Botanico & The Oriental Spa Garden Hotel
  • Hotel Botanico Puerto de la Cruz
  • Hotel Botanico Tenerife
  • Botanico
  • Hotel Botanico And The Oriental Spa Garden
  • Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
  • Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

We should mention

Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • The property is a member of the Leading Hotels of the World.
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