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Get an overview of this hotel3-star hotel with full-service spa and restaurant



Situated in Puebla, this hotel is within 1 mi (2 km) of Fort Loreto, Imagine Interactive Museum Puebla, and Poblano Museum of Popular Art. Museum of Handicrafts and Fort Guadalupe are also within 2 mi (3 km).

Hotel Features

A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 108 rooms offer comforts like premium bedding and down comforters, plus free WiFi and sofa beds. Guests will also find LED TVs, room service, and rainfall showerheads.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Plaza Poblana features an indoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. 7 meeting rooms are available. This Puebla hotel also offers spa services, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hotel Plaza Poblana is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 108 
  • ATM/banking 
  • Number of floors - 4 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Gift shops or newsstand 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Meeting rooms 7 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Long-term parking (surcharge) 
  • Free RV, bus, truck parking 
  • Offsite parking discounted rates available 
  • Conference center 
  • Number of meeting rooms - 7 
  • Year Built 2004 
  • Shopping on site 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Sofa bed  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Long-term parking (surcharge), Self parking (surcharge), Free RV, bus, truck parking, Offsite parking discounted rates available

Room Amenities

  • Premium bedding 
  • Phone 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Hair dryer (on request) 
  • Rainfall showerhead 
  • Desk 
  • Sofa bed 
  • Free WiFi 
  • Room service (limited hours) 
  • Down comforter 
  • Sofa bed size 
  • LED TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.

La Cocina Poblana - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials. The spa is equipped with a sauna and a spa tub.

  • Sauna in spa 
  • Spa tub in spa 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 6 PM

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

If you are planning to arrive after 6:30 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.


Check-out time is 1 PM

Payment types


  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 95.00 and MXN 180.00 for adults, MXN 80.00 and MXN 180.00 for children (approximately)
  • Self parking fee: MXN 20.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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