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Get an overview of this hotelAdults-only Puebla hotel in Historic Center with 2 restaurants



Located in Historic Center, this spa hotel is steps from Amparo Museum and Palafoxiana Library. Puebla Cathedral and Profetica are also within 5 minutes.

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a rooftop terrace, and massage/treatment rooms.

Room Amenities

All 20 individually decorated rooms feature free WiFi and DVD players. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and room service.

Hotel Amenities

Hotel Amenities

El Sueño Hotel & Spa features a full-service spa and an indoor pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This boutique hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

El Sueño Hotel & Spa is a smoke-free property.

  • Year Built 2002 
  • Number of buildings/towers - 1 
  • 24-hour front desk 
  • Airport transportation - drop-off (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Dry cleaning/laundry service 
  • Free newspapers in lobby 
  • Full-service spa 
  • Tours/ticket assistance 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Library 
  • Spa treatment room(s) 
  • One meeting room 
  • Multilingual staff 
  • Number of floors - 2 
  • Total number of rooms - 20 
  • Free valet parking 
  • Rooftop terrace 
  • Luggage storage 
  • Free self parking 
  • Number of restaurants - 2 
  • Smoke-free property 
  • Spa services on site 
  • Indoor pool 
  • Free WiFi 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking, Free valet parking

Room Amenities

  • Access via exterior corridors 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Shower only 
  • Blackout drapes/curtains 
  • In-room safe 
  • Free newspaper 
  • Desk 
  • DVD player 
  • Hair dryer 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Free WiFi 
  • Free dial-up Internet access 
  • Minibar 
  • Room service (limited hours) 
  • Individually furnished 
  • Individually decorated 
  • LCD TV 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and noon.

La Tentacion - This restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Salon Frenesi - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Spa Services

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 
  • Hot stone massage 
  • Swedish massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 2 


To make special requests for accessibility needs, please note them at check-out when you book your room.

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of MXN 350 per pet, per night
  • Dogs and cats only
  • 1 per room (up to 15 kg)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Minimum guest age is 18

Debit cards not accepted

Caters to adults only

No pets or service animals allowed

Noise-free rooms not guaranteed


You'll be asked to pay the following charges at the property:
  • Deposit: MXN 1000 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for cooked-to-order breakfast: MXN 120 per person (approximately)
  • Airport shuttle fee: MXN 480 per vehicle
  • Airport shuttle fee per child: MXN 0.00
  • Pet fee: MXN 350 per pet, per night
  • Early check-in fee: MXN 700
  • Late check-out fee: MXN 700
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

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