Ratings based on 167 Verified Reviews

4.4 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller

Schöne Anlage mit schlechtem Management

Posted 09-Oct-2016
Ich kam vom ersten Tag, wie ein Gast der 2. Klasse. Trotz der schönen und sehr gepflegten Außenanlage des Hotels, kann ich leider nicht das selbe vom dem mir zugewiesenen Zimmer und dem angebotenen Service berichten. Die Reinigung des Zimmers war sehr oberflächlich, das Bad hatte einen unangenehmen Geruch und das Zimmer war von nächtlicher Musik, Animation und Lärm belagert. Die Anfrage nach einem Zimmerwechsel nach der ersten Nacht, wurde mit der Begründung voll ausgebucht und zudem andere Preiskategorie vom Tisch gefegt. Ich könnte noch weitere Mängel und Unannehmlichkeiten hinsichtlich Essen und Service listen, aber ich denke, das ist auch mit einem Satz zumsammengefasst: Dieses Hotel entspricht nicht dem Service eines 5-Sterne-Resort
Comment from Hotel Management
13-Jan-2017 by Michelangelo Resort & SPA, Hotel Management
Dear Guests, Thank you for posting your comments. Despite your positive impressions about the beauty and the well-maintenance of our property, we noted that you were not equally satisfied with your room. We do our best to accommodate our guests, if the circumstances allow it. However, at that time the hotel was fully booked. Moreover, we regret that you found the level of service not satisfying and we assure you that we will look into this with attention and the appropriate actions will be taken, considering all of your inputs. We hope to welcome you back and change your perspective of view. Sincerely, Michelangelo Resort & SPA
4out of 5
Recommended
for Everyone
by A verified traveller from UK

wonderful

Posted 02-Oct-2016
Relaxing, stunning setting. Clean hotel with attentive staff. Infinity pool lovely (though really cold when we went - end Sept). Overall a good experience & would recommend.
Comment from Hotel Management
15-Jan-2017 by Michelangelo Resort & SPA, Hotel Management
Dear Guests, Thank you for your wonderful feedback. We are delighted to know that you enjoyed a relaxing stay. Your kind comments about the beauty, the cleanliness and the personnel are much appreciated. Recommending our resort to future travelers is rewarding. We are looking forward to hosting you back very soon in future. Warm Regards, Michelangelo Resort & SPA
5out of 5
by A verified traveller

This traveller left a rating score only Posted 01-Oct-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller

Great resort

Posted 26-Sep-2016
One of the most amazing pool I ever saw in my life. Good service at the pool bar from the staff. The only that needs a little to improve is the verity of the room service menu it's very limit for vegetarians.
Comment from Hotel Management
15-Jan-2017 by Michelangelo Resort & SPA, Hotel Management
Dear Guests, Thank you for posting your positive review. It was with pleasure to read that you highly enjoyed the service delivered by the Pool bar team and that you were fascinated by the beauty of the Infinity Pool! We will take into consideration your input, as our primary aim is to offer you the highest services. Looking forward to welcoming you back in the near future. Kindest Regards, Michelangelo Resort & SPA
5out of 5
by A verified traveller

מלון שכיף לשהות בו אווירה נעימה מאוד

Posted 24-Sep-2016 on Hotels
מלון מצוין כולל האוכל הבריכה שחיה שממוקמת לנוף לים פשוט מהמהם הנוף עוצר נשימה.
Comment from Hotel Management
13-Jan-2017 by General Manager, Hotel Management
Δημοσιεύτηκε Σεπ 24, 2016 מלון מצוין כולל האוכל הבריכה שחיה שממוקמת לנוף לים פשוט מהמהם הנוף עוצר נשימה.
5out of 5
by A verified traveller

מלון יפה למנוחה עם תוכניות בידור טובות

Posted 21-Sep-2016 on Hotels
מלון מדהים מיקום סבבה, 10 דק נסיעה ממרכז העיר קוס, יש אוטובוס ישר מהמלון בערך כל חצי שעה, האוטובוסים עובדים עד 24:00, אנחנו באופן אישי השכרנו קטנו ממש בזול וזה היה שווה. הבריכות מדהימות ביופיין. *** קחו בחשבון שהמים בבריכות קפואים ואי אפשר לשהות בהם יותר מכמה דקות, אלו כנראה מי מעיין מתחלפים כל הזמן. האוכל היה טוב והבידור בערב היה טוב. 6 דק נסיעה מהמלון יש מעיין תרמי של מים רותחים בתוך הים.
4out of 5
by A verified traveller

great hotel go you wont be disapponted.

Posted 19-Sep-2016 on Hotels
not much vegeterain choice in buffet but not a problem as you can easily get to town.
Comment from Hotel Management
13-Jan-2017 by General Manager, Hotel Management
Dear Guests, Thank you for posting your comments. We greatly appreciate you recommend our resort to future travelers. We are glad that you enjoyed so much your stay. Your input about the vegeterian selection will be taken into mind and discussed with our Chefs, Your feedback always helps us to improve our services. Looking forward to hosting you back in the near future. Best Regards, Michelangelo Resort & SPA
4out of 5
Recommended
for Everyone
by A verified traveller

Basta poco e raggiunge l'eccellenza !

Posted 13-Sep-2016
Veramente un posto stupendo: vista, posizione, struttura,cibo. Ci vorrebbero poche piccole attenzioni per farne un luogo veramente d'eccellenza. Le pecche? La puzza di fogna del bagno che per i primi due giorni era fortissima: se il problema è difficile da risolvere allora puoi avvisare il cliente , mettere diffusori di profumo. Ecco arrivare in stanza e sentire un tanfo non è bello. Il bagno: dignitoso però le formiche possono essere eliminate. Il personale: alla reception un sorriso bello grande non guasta mai, troppi musi lunghi, troppa poca disponibilità ..magari è solo un fatto proprio di cultura, i greci sono fatti così? Cose ottime: cibo vario e abbondante. Location da sogno, riservata ma al tempo stesso comoda (si la spiaggia ha i sassi, non è semplice muoversi ma è bella anche per questo); atmosfera rilassata...
Comment from Hotel Management
13-Jan-2017 by Michelangelo Resort & SPA, Hotel Management
Dear Guests, Thank you for posting your comments and sharing with us these wonderful photos. We are glad that you enjoyed the hotel's location, the relaxing and tranquil atmosphere, the amazing views and the variety and quantity of the food selection offered. Moreover, please be sure that we have taken into consideration your points, since we strive to offer the highest standards of accommodation in a welcoming setting. Displaying the Greek hospitality warmth is what we aim, we feel sorry that in your case we charged you with different than that feelings. We look forward to your next visit in the near future. Kindest Regards, Michelangelo Resort & SPA
5out of 5
by A verified traveller

מלון אדיר

Posted 13-Sep-2016 on Hotels
המלון פשוט ברמה גבוהה מאוד, השירות, הנופים ,הבריכה נדירה, חדר האוכל(למרות שאפשר להשתפר כי אנחנו שומרי כשרות ולא יכלנו לאכול חביתה כי הם מטגנים שם בייקון על הפלנצ'ה של החביתות) , קצת מרוחק מהעיר אבל סביל בהחלט.
5out of 5
Recommended
for Couples
by A verified traveller

Very impressed with everything!

Posted 12-Sep-2016
Pros: It had a contemporary décor but still very comfortable. Our favourite aspect of the hotel was definitely the infinity pool and the spectacular views
Cons: As mentioned above, the shower in the bedroom could have been improved.
Location: We didn't venture out much, but when we did Kos was very lively and there's obviously a lot going on. Restaurant Barbounia was amazing!
As soon as we arrived (about 10:30pm) we were greeted with a friendly face, a lovely cold cocktail and cool flannel to refresh ourselves after a long day travelling. We were really impressed by the décor, facilities and layout of the hotel (very spacious). Our room was lovely and big (comfort room with sea view) and the bed was SO comfortable! Only niggle is that the shower was a bit weak and it was difficult to find the right temperature (i.e. not freezing cold or boiling hot). For a 5* hotel I'd have expected a strong power shower / rain fall shower to match the 5* quality of everything else at the hotel. The food at breakfast, lunch and dinner was very good, considering it was buffet style - as previous experience has meant mass catering = a decline in quality. The infinity pool is incredible, breathtaking views, comfy sunbeds. The beach was also lovely, although we only visited this once, it's nice and quiet and the sea was gorgeous (clear and warm). Overall we were very very happy with our stay from start to finish.