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Reviews of Motel 6 Lehi, UT – Thanksgiving Point

2 out of 5
Motel 6 Lehi, UT – Thanksgiving Point
210 S 1200 E, Lehi, UT

Reviews

6.2
Rating 10 - Excellent. 205 out of 999 reviews" "
Rating 8 - Good. 234 out of 999 reviews" "
Rating 6 - Okay. 185 out of 999 reviews" "
Rating 4 - Poor. 184 out of 999 reviews" "
Rating 2 - Terrible. 191 out of 999 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janae

Stayed 4 nights in Apr 2024

10/10 Excellent

Irene, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

RACHELLE

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Alberto

Travelled with partner
their entry card for the room is always defective in room 312. Everyday i have to ask them to reactivate it.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Alberto, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Regan

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The front desk clerk was under the influence of some drug. She was very unhelpful and rude. The floor was filthy and the toilet sprayed water everywhere.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Raudet

Business traveller
Liked: Cleanliness, staff & service
The heater is to loud.. next to the bed....
Stayed 4 nights in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

6/10 Okay

Harold

The door to my room was not easy to close. I had to double check that it was closed each time.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 17 Apr 2024
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

4/10 Poor

Mary Ann

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
WE HAD NO HEAT SHEETS HAD BLOOD ON THEM ALL DOORS WERE CHIPPED AND CURTAINS DIRTY
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Rex

Stayed 1 night in Apr 2024

8/10 Good

Rovis

Very quiet
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Rovis,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

irving

Disliked: Staff & service
No bathroom amenities dirty towels. Tacky hotel 6 sad looking
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Irving,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Good

Colin, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a cheap place to spend the night before heading to Thanksgiving Point the next day. Keept up and clean with a friendly staff just like any other place. Other than that it's what you'd expect from a Motel 6.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 11 Apr 2024
Hi ColinWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Giorgia

Liked: Cleanliness, staff & service, property conditions & facilities
Kewl
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Giorgia,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

anthony

Liked: Property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Anthony,Thank you for the 5-star rating!Lilith#Team6

4/10 Poor

Francine

Travelled with partner
Liked: Cleanliness, staff & service
Freeway traffic was very noisy
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Francine, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Robin

Travelled with family
Disliked: Property conditions & facilities
The bed was comfortable
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Robin,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a convenient location. Close to restaurants.
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

2/10 Terrible

Jil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk did not pick up when I tried calling about excessive noise past midnight. No soap or shampoo, no ice, no fridge, no microwaves. Nada
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Jil,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Easy access to freeway and restaurants.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The motel is right off of the freeway and within walking distance or a short drive to a bunch of restaurants and shops
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

Bill

Stayed 1 night in Mar 2024

10/10 Excellent

Margaret

Liked: Staff & service, property conditions & facilities
The place is nice
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 7 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Ainzley

Travelled with family
Disliked: Amenities
The staff were rude & sick apparently. The room had no toiletries & we had to call the office for some. The attendant said, “Call back in 5 minutes, I’m helping a customer” and hung up on me. The sink in the bathroom leaked and the room was extremely dirty (unknown stains on the curtains & bed coverings-looked like feces, floor was filthy & obviously not mopped, and it was about 80 degrees when we got there.) There were homeless people in front and back of the hotel and some crazy lady who looked like a meth addict yelling at the attendants when we were checking in. The back entry, where they told us to park, worked about half the time. I would never recommend staying there and I would never stay there again.
Stayed 1 night in Feb 2024

6/10 Okay

Eugene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator was out of order and the ice machine was not working.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Eugene,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Lilian, St George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on 8 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Salvador

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the first level was very noisy with dogs and smelled bad, many homeless
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Salvador, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Troy

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Toilet ran constantly, no remote control, holes in the wall, no shampoo. The hall was very dirty.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Troy, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Only problem, was the elevator was out of service
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 Good

Hayden

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Hayden,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was clean and comfortable. I loved that they didnt charge extra for pets. It was perfect for a quick trip
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Lindsey,Ten stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Cherolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was a beer pleasant stay for a over nighter.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

ROBERT

Liked: Staff & service
Disliked: Property conditions & facilities
The elevator was out of service. When I walked back down to the first floor for ice, the ice maker was also out of service. The overall facility appearance and cleanliness was fine - but the maintenance of the building mechanical systems was sorely lacking. FWIW, I was a facilities maintenance supervisor for a Fortune 100 company for 26 years, and this kind of failure to maintain the building mechanical systems would have been considered an unacceptable failure. These kinds of breakdowns are so easily prevented through simply scheduling preventative maintenance.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Angela

6/10 Okay

Suzie

Travelled with partner
Disliked: Amenities
Staff member entered room without knocking, no coffee, no shampoo, noisy
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 16 Jan 2024
Hi Suzie, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Lisa

Liked: Staff & service
Disliked: Cleanliness
Dog hair in my room
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 16 Jan 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tiffany

Liked: Staff & service
Disliked: Cleanliness
When I worked there at motel 6 we was told to clean and sanitize the rooms! Well, the room I had purchase the bathtub was filthy. I mean filthy, but other than that rest was good and I'm sure if I had let. The lady at the front no or the guy they would've had to clean up or move me. That's how good they were in that part. Thank would recommend it for those who are needing a quick rest and open go again. You're not looking for the big expensive hotels.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 16 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

Jeffery

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was okay but it lacked things that most motels have. No fridge or microwave unless you pay more was kind of a rip off and there was only an ice machine on the first floor. I booked a queen room and was originally put in a full room, but the staff was great and got me into a queen.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 16 Jan 2024
Hi Jeffery, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

2/10 Terrible

Diana

Lehi is a fabulous area. So, when I unexpectedly needed to stay, I knew the area was safe. The man at the front desk was courteous & said he would take care of the things I brought to his attention when I told him about the things I noticed during my stay. If you sleep on the freeway side, you will hear traffic all night long. I had earplugs, so I was ok in this area. There was an odd smell as I walked into the floor that had a sweet odor to it that seems like either mold or drugs…perhaps a combo. My eyes stung during my stay. I’m sensitive to bleach and chemicals…so there was that facet as well. I didn’t feel rested the next day. It was an inexpensive place to stay. I wouldn’t recommend it. You can tell the housekeepers are trying to make it clean…something just felt incredibly off.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 16 Jan 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Tyson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for 3 nights and the place was clean and quiet.
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 10 Jan 2024
Hi MadeleineThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Marta

Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable, however it seemed more like a full size rather than queen. The towel bar fell off the wall when I took the towel off. Very basic, no frills.
Stayed 2 nights in Dec 2023

4/10 Poor

Alejandro

Stayed 1 night in Dec 2023

2/10 Terrible

Eliut

Liked: Staff & service
Disliked: Property conditions & facilities
They need to upgrade windows. Freeway right next to property and is super loud if you don’t have ear plugs. I understand a little noise but this was so loud as cars and trucks were right out the window. I looked at window and single Paine which means no noise cancellation at all
Stayed 1 night in Dec 2023

2/10 Terrible

Jeremiah

4/10 Poor

Shawn

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from A on 13 Dec 2023
Thank You

2/10 Terrible

Matthew

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The price was fair for what it was. Dirty bed sheets lacking a pillow, and bedspread. The heater did not work that well so the room was cold.
Stayed 2 nights in Dec 2023
Response from A on 12 Dec 2023
Sorry for the inconvient we look on that