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Reviews of NH Sevilla Plaza de Armas

4 out of 5
NH Sevilla Plaza de Armas
Calle Marques de Paradas, s/n, Seville, Seville

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 1001 reviews" "
Rating 8 - Good. 428 out of 1001 reviews" "
Rating 6 - Okay. 95 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana, Xalapa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Cristina Castillo on 12 Apr 2024
Dear Liliana:Thank you for sending your review about your stay at NH Plaza de ArmasWe hope you visit us soonBest regards

6/10 Okay

Carl, Liverpool

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff were quite bad and refused to bring a wine opener to my room. They first told me to go to the 6 floor when I queried they then said you’ll find it on the 5 floor. There are no 5 & 6 floors. On the next attempt to call reception I spoke to a different employee who said you need to come down and go to the restaurant and ask. And having collected the wine opener I had to immediately return to give it back because it was the only one they had. I’ve never had any experience like this at the previous NH hotels I’ve stayed at and the one I recently stay at in Malaga has a wine opener in the room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Natasa

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 2 nights in Mar 2024
Response from Cristina Castillo on 26 Mar 2024
Dear guest,Thank you for choosing NH Plaza de Armas and sending your review about your stayWe hope you come back soonWe are at your entire disposal for everything you needBest regards

8/10 Good

Malcolm, Chester-le-Streer

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10 min walk to main centre shopping street Have use this hotel quite a few times access is quite easy car parking is like all city centre hotels even at the discout rate of 20€ a bit high A supermarket & cafes nr in the plaza de Armes very convenient for a coffee ect First time we had a small issue on this visit with a few very very small ants in hhd bathroom however We have tried others but will be back
Stayed 2 nights in Mar 2024
Response from Cristina Castillo on 25 Mar 2024
Dear Guest,Thank you for sending your review about your stay at NH Plaza de ArmasWe are sorry because you found ants in the room. We checked your room number and informed our maintanence dpt about this matterWe hope you come back to Sevilla.We are at your entire disposal for everything you needBest regards

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic modern hotel. Located in a really peaceful part of Seville but walking distance to many of the main attractions. Excellent restaurant and bar area.
Stayed 3 nights in Feb 2024
Response from Cristina Castillo on 20 Mar 2024
Dear guest,Thank you for your wonderful reviewWe hope you visit us againWe are at your entire disposal for everything you needBest regards

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very well located just minutes away from the historic area
Stayed 4 nights in Jan 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to public transportation. Breakfast was exceptional. Staff was attentive and friendly. Overall a great choice for us.
Stayed 2 nights in Jan 2024

8/10 Good

wey jin

Stayed 3 nights in Jan 2024

4/10 Poor

Kim

Stayed 4 nights in Dec 2023

4/10 Poor

Atikah

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Poor service and mediocre location
Where to begin... the location isn't as central as one would hope. There were always teens hanging around skateboarding or filming TikToks right out front of the hotel. Security seemed to be lacking at times, especially late at night. The service desk was not helpful or friendly at all... J Antonio had no customer service, was very short with us, and did not offer to help with any information we needed to enjoy our stay. He event shooed us away when we asked questions about our check out bill. Not professional at all. The heater was not working the whole time and we came back to find our ceiling leaking onto the floor, leaving a huge puddle in the restroom. We called for service and they took over 2 hours; when someone finally came (after we called again), he literally opened the ceiling tile up, let all the water fall into a bucket, and said the problem was fixed. Again, poor customer service and we were not offered a different room nor any type of condolence from our poor experience with the room. On top of that, the service at the hotel restaurant was also piss poor. No one wanted to help at all. Good luck ordering room service. ALSO, you have to ask for hot water from the bar downstairs since there is no coffee maker or kettle in the room. Good luck with that!
Stayed 3 nights in Dec 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay here. Clean aesthetic, friendly staff, nice amenities, great rooms. Felt safe traveling solo, and was right near all the action of Seville.
Stayed 2 nights in Dec 2023

4/10 Poor

Ali

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Ants everywhere
Check in was fine but after we returned to our room after a few hours of exploring the city we found ants all over. We called the reception and they were helpful and took about 30 minutes to find another room. In the new room we also found ants over the next few days but it was less but obvious that this property has this problem and the staff was aware of it. The bed wasn’t comfortable and other little stuff in the room was broken and needed better upkeep.
Stayed 4 nights in Dec 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in Seville
Great hotel with excellent breakfast. We rented three rooms. Only issue is that in one room the bathroom had plaster coming off the ceiling and the tub had caulk missing. The rooms were otherwise in very fine condition. Staff were very friendly and helpful.
Stayed 7 nights in Dec 2023

10/10 Excellent

Carlos, Philadelphia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel at a very good location. Staff was professional. The only thing we suggest is to add a coffee machine in the rooms.
Stayed 4 nights in Dec 2023

8/10 Good

Joaquin, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Harpreet

Stayed 2 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to many attractions. Counter clerks very courteous and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Khoubeib

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était au niveau ! Excellent hébergement
Stayed 4 nights in Nov 2023

10/10 Excellent

Yorleisi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito amplio limpio seguro excelente
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

fady

Stayed 1 night in Oct 2023

10/10 Excellent

Peri

Stayed 3 nights in Oct 2023

8/10 Good

Caris

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

Christine

Stayed 4 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 1st stay with NH Sevilla Plaza de Armas, and will definitely consider staying at any of their properties in the future. Staff is outstanding!
Stayed 1 night in Oct 2023

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover hotel.
Nice modern hotel close to main bus station and therefore connection to airport and main railway station. Multiple eateries relatively near in Triana district.
Stayed 1 night in Sep 2023

8/10 Good

Niall, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smart hotel with nice rooms and welcoming staff. Good location. Would stay again.
Stayed 2 nights in Sep 2023

8/10 Good

Pierce

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Lucia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to take transportation to any place, bus station is across the street from the hotel.
Stayed 4 nights in Aug 2023

6/10 Okay

Felipe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Limpieza muy ruidosa en la mañana y canales de TV una porquería!! El resto muy bien.
Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Tommy

Stayed 8 nights in Aug 2023

10/10 Excellent

Ana Sofía

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and very nice facilities and food
Stayed 2 nights in Aug 2023

10/10 Excellent

Lacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had options for breakfast, lunch and dinner if I wanted, and it was close to shopping and leisure areas alike.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kossivi

Stayed 11 nights in Aug 2023

10/10 Excellent

Caitlin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location. Happy with the room and facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Marianela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and friendly staff
Stayed 5 nights in Jul 2023

10/10 Excellent

Jon

Stayed 4 nights in Jul 2023

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated property with a lovely roof top terrace and pool. Staff were helpful and the property is kept clean and is in a good location. Though the brunch has good options it is rather over priced. Definitely book the night before for the lower $16.90 rate per person if you're going to try it.
Stayed 3 nights in Jul 2023

10/10 Excellent

Aoife

Stayed 1 night in Jul 2023

4/10 Poor

Luca

Liked: Staff & service
Disliked: Property conditions & facilities
Property is in pretty bad condition. Had to change room because plugs were hanging out of the wall, mini fridge was broken, paint peeling off the wall, toilet had a leak and bed was very uncomfortable.
Stayed 3 nights in Jul 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay in Seville
Booked it so we could walk to the city. It’s so well located but also quiet with a lovely view of the tower. We would comeback anytime. Super sweet stuff, great breakfast and comfortable beds with 100% blackout curtains.. pure happiness.
Stayed 3 nights in Jul 2023

10/10 Excellent

yoshiyuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi was unstable. Not connected time to time.
Stayed 2 nights in Jul 2023