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Reviews of Ciutat De Girona

4 out of 5
Ciutat De Girona
C/ Nord, 2, Girona, Girona

Reviews

9.2

Wonderful

Rating 10 - Excellent. 472 out of 762 reviews" "
Rating 8 - Good. 241 out of 762 reviews" "
Rating 6 - Okay. 35 out of 762 reviews" "
Rating 4 - Poor. 7 out of 762 reviews" "
Rating 2 - Terrible. 7 out of 762 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Clean modern hotel. Great location
Stayed 2 nights in Apr 2024

6/10 Okay

JACK

Stayed 2 nights in Feb 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Brigita

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jan 2024

8/10 Good

Meyzel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Vishal Vinodchandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

eilyn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and very delicious but expensive breakfasts. Room was not very clean especially the bathroom. Elevator was not working either. Staff very nice.
Stayed 1 night in Oct 2023

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Centrally located. Staff helpful. Nice family room, clean. Recommend.
Stayed 1 night in Aug 2023

6/10 Okay

Madelaine

Liked: Cleanliness, property conditions & facilities
Hotel In Girona
Very disappointed in room no bath robes and breakfast very ordinary Location was wonderful right next to old city
Stayed 1 night in Sep 2023

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Girona Getaway!
Fantastic location! Clean and updated room. Staff was very friendly. Highly recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Great location. Staff very friendly and helpful. Breakfast selection very good
Stayed 1 night in Aug 2023

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and well maintained
Stayed 2 nights in Aug 2023

4/10 Poor

Elaine

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very disappointing
We have stayed here at least 10 times pre pandemic. It has always been excellent. This time was very different. The main entrance to the hotel has been maintained well but once in the lift to reach the bedrooms it is very much a different matter. The lift is extremely shabby with torn wall paper on the inside. The carpets on the hallways / passages and bedrooms are badly stained. Our wardrobe glass was dangerously broken. The bedside lamp was broken. Our friends had the heavy glass wardrobe door fall on them causing significant arm bruises. There was no recompense fir this damage. The bedding was excellent as is the location. Will not be staying here again unless they have a complete make over.
Stayed 2 nights in Aug 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the plaza. Very clean room, plenty of space for 2 people. Helpful staff at the front desk. Easy walk (or short taxi - like 6 EUR) to train station.
Stayed 3 nights in Jul 2023

10/10 Excellent

Theresa

Stayed 1 night in Jul 2023

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Jordi

Stayed 1 night in Jul 2023

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, good restaurant
We only stayed one night. Booked standard double, that was very spacious. Our floor/room was updated versus the one our friend stayed in on lower floor. Parking is nearby and easy enough. Location is excellent for exploring the city on foot.
Stayed 1 night in May 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to explore Girona. Delicious buffet breakfast. Great biking hotel tho a little difficult to get bike in elevator to take to bike garage.
Stayed 4 nights in Jun 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a decent stay. Rooms are clean and functional, more three star than four. Checkin was efficient as was checkout. Great location and close to all of the sights and restaurants. The AC was not working however was fixed within a few hours.
Stayed 1 night in Jun 2023

8/10 Good

donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was waking distance to most attractions I visited such as the Cinema Museum. There was a restaurant for my dining needs on the hotel premises.
Stayed 5 nights in May 2023

10/10 Excellent

Patricia, houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was wonderful easy access to points if interest, the staff very helpful and gentle
Stayed 3 nights in Jun 2023

4/10 Poor

Donna

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is tired. Needs update badly. Overpriced stay. Front desk service upon check in seemed uninterested and almost dismissive. Would not recommend.
Stayed 1 night in May 2023

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
Very nice hotel and a great location in the heart of the old city. Enjoyed our stay for very much.
Stayed 2 nights in May 2023

10/10 Excellent

Robert

Stayed 2 nights in May 2023

10/10 Excellent

Andrew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to old town Girona. The hotel was clean and staff was friendly. Room was spacious and comfortable.
Stayed 2 nights in May 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located with great service.
Stayed 3 nights in Apr 2023

10/10 Excellent

Robin

Stayed 1 night in Apr 2023

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location , helpful friendly knowledgable staff .
Stayed 2 nights in Apr 2023

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Fab little hotel in a very central location. All the staff were so welcoming and professional. Found the beds & pillows to be super comfy. Will use as our base to visit family from now on.
Stayed 3 nights in Mar 2023

4/10 Poor

Pete, KINGWOOD

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Location is perfect for everything!
Stayed 3 nights in Mar 2023

10/10 Excellent

Türkay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Everything was amazing.
Stayed 1 night in Jan 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
The staff was super helpful. Couldn’t pick a better location. Super quiet room.
Stayed 2 nights in Dec 2022

8/10 Good

David T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service
Families stay
Air Conditioning not working, in and out flow of hot and cold waters, not enough towels for the amount of people in the room.
Stayed 1 night in Dec 2022

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this hotel before transferring to another hotel that was the base for our bike tour. I was pleasantly surprised how much I like this hotel. The room was much quieter than at the other hotel, and I liked that the stairs were easily accessible. The location is awesome and the lobby was good for reading or getting organized for the day. Staff were very pleasant and helpful. The food was expensive so we did not partake, but it looked good.

6/10 Okay

Jim

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Meghan

Liked: Property conditions & facilities, room comfort
Great hotel in an awesome location. Staff is lovely and helpful. Breakfast was delicious.
Stayed 4 nights in Oct 2022

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, great room
Stayed 2 nights in Sep 2022

10/10 Excellent

Luciano

Stayed 1 night in Aug 2022

10/10 Excellent

Olive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Aug 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel experience
We have nothing but good things to say about the Hotel Ciutat de Girona. Firstly, it is perfectly situated just steps away from the iconic iron bridge leading to the Old Town. The entire hotel was spotless, modern, efficient. Staff was helpful. For early risers, it offers a generous breakfast buffet that is available well before most cafes open at 9 a.m. The 15 Euro price may seem high but is in fact comparable to other places in Girona where we ate in the morning.
Stayed 2 nights in Jul 2022

10/10 Excellent

Tony

Stayed 1 night in Aug 2022

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giro in Girona
Good hotel in city center
Stayed 1 night in Jul 2022

10/10 Excellent

James A

Stayed 1 night in Jul 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveler, July 10th-11th, 2022.
The young lady at the desk was especially helpful. I arrived at 10am and she held my luggage until check in at 2:00. The following day, I asked her to hold my luggage, again, as my ride out was not until 5pm. She was very kind, as was the housekeeper, Suzanne, and the rest of the staff.
Stayed 1 night in Jul 2022

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Eco friendly
Female reception staff not very friendly Didn’t always acknowledge you on arrival or departure Hotel took eco friendly slightly too far they provided tea and coffee in the room but no milk as containers where plastic We asked for milk from the restaurant the manager wasn’t very happy stated business separate from hotel We felt eco friendliness took over customer comfort and taken a little too far
Stayed 3 nights in Jul 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

8/10 Good

Mark

Stayed 2 nights in Jun 2022