Ratings based on 542 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
69% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Excellent location

Posted 19-Sep-2016
Great stay would def return clean comfortable and club level rocks
5out of 5
by A verified traveller

Comfortable, accommodating, and clean

Posted 08-Sep-2016
Location: Super close to hotel
I really enjoyed my 4 nt visit to the Sheraton airport. Pleasant staff (Yolanda, Cyle, Mary, Rebeka, Brian) with apparently little turnover. Fast easy shuttle also. Plenty of computers to use in lobby including a place to print up boarding passes. Overall very pleasant. Would definitely stay again and recommend same for anyone else.
5out of 5
by A verified traveller

Posted 03-Sep-2016
I was with my 98 Y O father getting him on a plane to Florida the next day. Front desk staff were very accommodating in getting us rooms side by side. The next morning, the breakfast attendants were also very helpful .
5out of 5
by A verified traveller from Boston

Nice Hotel.

Posted 29-Aug-2016
Pros: It's nice and clean.
Cons: The size of the room for my big family.
Location: Nice location, near the Airport and food shopping, Restaurants.
It's nice Hotel, walking distance from the Airport and food shopping, Restaurants and more.
5out of 5
by A verified traveller from Cape Coral, Florida

We Will Return

Posted 27-Aug-2016
Pros: Your hotel was very close to the airport, restaurants, and to the Newport Pell Bridge, which we had to travel over every day to arrive in Newport.
Cons: New Furniture, & Television.
Location: Your restaurants, being close to the Pell Bridge to Newport, and being very close to the Airport, were a big + for us.
My Wife and I flew in from CAPE Coral, Fl and stayed 7 days at your Hotel. We had to go into Newport every day for Family affairs etc. Your Hotel was a Welcome sight every night when we return late in the evening. Your Mid-Night Staff & Security were top-notch and always gave us a "Warm Welcome". No doubt, when we return to Warwick, R.I. we will be staying at your hotel. PS Your beds were very comfortable & gave us a good nights sleep.
3out of 5
by A verified traveller

Posted 21-Aug-2016
The staff were wonderful, but the building was tired, old, and dingy.
3out of 5
by A verified traveller from Grand Rapids, Mi.

Works as an alternative when the better hotels in

Posted 11-Aug-2016
Pros: The restaurant staff were much friendlier, the food was very good.
Cons: Staff attitude towards guests.
Location: Close to the airport for a quick get away.
Check in was good, check in staff were OK but didn't exert any additional effort to be welcoming, robots on an assembly line would be a good description, same when leaving. Had to return to get clear information about how to get to my room. The restaurant staff were much friendlier, the food was very good.
5out of 5
by A verified traveller from Orlando

Great hotel and close to the airport

Posted 04-Aug-2016
Nice, clean hotel. Very close to the airport and offer a free shuttle
4out of 5
by A verified traveller

Posted 20-Jul-2016
Good location and price. We had a fire alarm but put out soon.
1out of 5
by A verified traveller

Disgusting

Posted 15-Jul-2016
The room was dirty. It was obvious that the beds had not been changed between guests, there was hair all over the bathroom and tub. It was gross.