Posted 11 Aug 2019
The staff were very friendly and helpful. The reception staff went above and beyond expectations to ensure we felt welcomed.
Special thanks to Maria and Vassiliki who always took the time to talk and play with our toddler. The chefs, especially Spyros and Vassiliki, at the hotel restaurants were accommodating to our requests to indicate dishes we needed to avoid due to our dietary restrictions.
The location is excellent, right in the middle of the strip, walking distance to restaurants and fig tree bay - sunrise beaches.
The "dine around" option is worth it: if you are planning to stay there for a week or more, consider getting the half-board option to get access to the 4 restaurants affiliated with the sunrise hotels. You get specific options covered with the half-board option, excluding drinks.
The room was adequate and most importantly clean. Room cleaning was more than satisfactory. Keep in mind that you have to pay extra for fridge and safe (3.5 eu a day).
The hotel pools are medium-sized and there is a baby pool as well, on 2 different levels. We felt the pool experience to be average, dated pools and people reserving most of the sunbeds. The hotel should really enforce their own rules on this. However, it's best to go to the nearby beaches for a better experience than spend time at the pool.
Limited (at best) entertainment.
Pomelo: Breakfast options are exactly the same every day. Dinner options are average at best.
Overall, great experience, great hotel.