Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
74% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 03-Oct-2016
Pros: Very comfortable stay
Cons: The tiles in the tub area could definitely be improved. Some grout stained or missing.
Overall, we had a positive experience in this hotel.
4out of 5
by A verified traveller from Armstrong, B. C. Canada

Posted 25-Sep-2016
Pros: Cleanliness and helpful staff in particular
Cons: Rooms were clean and very comfortable but it is obvious the hotel has been around a while. A good coat of paint would work wonders.
Location: Beautiful Boardwalk for strolling, a few good restaurants within walking distance, although the hotel dining room is excellent. Funky shops to explor
We had a wonderful time in Summerside and the Loyalist hotel added to a great experience. Staff was helpful, especially the gals in the restaurant, food was excellent, room was clean and comfortable and I would highly recommend this hotel to travellers.
3out of 5
by A verified traveller

Pictures of rooms are very deceiving.

Posted 02-Sep-2016
Pros: Food and service was good in restaurant
Location: Brothers 2 theatre
We paid almost 100$ more for a larger room with amenities. Essentially what we got was the same room as a standard except we got a coffee maker we were told. The coffee maker made two cups of coffee because we only had one bag. No fridge. No view.
3out of 5
by A verified traveller

Posted 25-Aug-2016
Pros: Great location and proximity to the ocean. Incredible view and easy access to the boardwalk.
Cons: Place seemed to be terribly understaffed. Waited > 10 minutes just to check in. It is an old facility that is in need of some upgrades.
I was disappointed. Pictures online appear much better than in reality.
4out of 5
by A verified traveller

Clean, pleasant, easy to access

Posted 24-Aug-2016
We had to change rooms because the toilet handle broke they were fast and appologetic and put us in an amazing room on the corner
3out of 5
by A verified traveller

Posted 07-Aug-2016
Hotel did not have wifi and noise level from hall way doors could be heard in room too much. Staff was very pleasant to deal with.
2out of 5
by A verified traveller

Posted 07-Aug-2016
Clean but very outdated - needing an update. Beds were old & uncomfortable. by the pictures online I was expecting more.
3out of 5
by A verified traveller

Stay in August

Posted 04-Aug-2016
Pros: Listed on Expedia
Cons: See above comments
Location: Shopping close by, boardwalk across the street was very nice.
Great location and nice to have a little boardwalk across the street. The hotel staff are very good, friendly and helpful. The hotel is older and needs work. My room had no air conditioning on a hot day so was very uncomfortable.
3out of 5
by A verified traveller

Close to beach communit

Posted 31-Jul-2016
Close to great beach community. Could update beds, very old
3out of 5
by A verified traveller from New Brunswick

It was ok

Posted 20-Jul-2016
Pros: I liked the location of the hotel. Nice view of the water.
Cons: Towels around the pool. More lighting at the reception.
Location: Just a few little boutiques on the other side of the road. Not nice stuff and expensive.
There was an old band aid on the floor in the bedroom from the people before us. That was gross. There was no towels around the pool. We had to go ask for towels at the reception. I was disappointed. By the picture online, I was expecting a better place. The place was dark and old. We had breakfast at the restaurant and the dishes was dirty.