Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
75% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from New Brunswick

It was ok

Posted 20-Jul-2016
Pros: I liked the location of the hotel. Nice view of the water.
Cons: Towels around the pool. More lighting at the reception.
Location: Just a few little boutiques on the other side of the road. Not nice stuff and expensive.
There was an old band aid on the floor in the bedroom from the people before us. That was gross. There was no towels around the pool. We had to go ask for towels at the reception. I was disappointed. By the picture online, I was expecting a better place. The place was dark and old. We had breakfast at the restaurant and the dishes was dirty.
4out of 5
by A verified traveller from Prince George, BC

Nice hotel for our family

Posted 15-Jul-2016
Our family of 5 stayed here. It was very clean and the staff were all very welcoming and helpful. It definitely needs some help to get out of the 80's on the inside but we weren't too worried about that. It was very clean, we found the beds to be very comfortable, and the room was a good size for the 5 of us (we did have to pay $10 a night for the cot). The pool was the best we had seen for quite a while in a hotel (larger than most modern hotels). This hotel is right beside the pier and small shops. There was no complimentary breakfast here. We would stay again at this hotel.
3out of 5
by A verified traveller from Ottawa, Canada

Lovely architecture, loosey beds

Posted 05-Jul-2016
The "resort" is an urban hotel by the harbour with a big lawn. No "resort" amenities. The restaurant is a bit pricy. It is well located to get out in Summerside and enjoy tbe city.
4out of 5
by A verified traveller

The hotel was very nice

Posted 11-May-2016
Pros: Close to ocean
Cons: The bedding was shabby
Our experience was good. We spent one night so did not form much of an opinion
1out of 5
by A verified traveller from charlottetown pei

NEVER AGAIN!!! Definitely not Summerside's "finest

Posted 18-Apr-2016
Pros: Nothing! thank goodness for the pool(which was heavy on the chlorine) and location or we would have left, if i hadn't already paid Expedia.
Cons: everything...have a nicer person on desk, she was there all day all weekend and was terrible!!!! up date your rooms. change your rates.
-front desk lady upon check was rude and unknowledgeable when asked questions about guest services -NO free cont. breakfast (even though they can resturaunt on site) -no heat in room had to be switched -stained carpets -door on first room did not work -out dated and run down looking -cracks in tile in second room -overpriced for what your getting -sauna did not work -
3out of 5
by A verified traveller from Nova Scotia

One of the nicer hotels in Summerside

Posted 14-Dec-2015
Pros: The Staff was very friendly and the location was perfect.
Cons: the room could be cleaner and updated.
Location: I was there for business so didn't take advantage of the surroundings. In the summer it would be perfect as it's close to amenities and the boardwalk
The hotel staff were very friendly and efficient. There was still garbage in one of the garbage cans in my room and the water glasses in the bathroom were dirty. The thermostat didn't' work and when I opened the window to cool the room, I let cigarette smoke smell from the smokers below the window in. That was not pleasant. However, the bed was comfortable and the sheets were clean. I'm not sure I would stay there again.
5out of 5
by A verified traveller from NS

Wonderful experience!

Posted 15-Nov-2015
Friendly staff. Food was excellent. I found it to be a nice relaxing atmosphere. Great view of the water (room450). I stayed an extra night because I found it restful. I look forward to staying there again.
3out of 5
by Shann from Ottawa, Ontario

Good for a sleep, but very dated.

Posted 15-Nov-2015 on Hotels
Nothing specifically wrong with the hotel, but here is some feedback. Rooms are terribly dated. To the point where I thought all I needed was a rocking chair and 5 cats and I'd be in a great grandmother's room. Shower curtain didn't fit the shower, it was too small leaving a gap on either side for water to leak, and it looks like it was cut to "fit" using a pair of scissors,crooked. WiFi, while free is super slow, and open. Not at all secure. Anyone with knowledge could easily access other hotel resources.
5out of 5
by A verified traveller from PEI

Nice,clean.

Posted 10-Nov-2015
Pros: It was very close to the theatre that we were going to a show at night & didn't want to drive home later that night.
Was close to the theatre to which we were attending a show at that night.
3out of 5
by A verified traveller

Nice

Posted 24-Oct-2015
Pros: Size of the room.
Cons: Mattresses could be upgraded
Location: Good location. Close to the wharf and downtown core
Overall the hotel was quite nice. The room was large, however, the mattresses were too soft. The restaurant was excellent.