Ratings based on 340 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

Great, in-town location

Posted 10-Feb-2017
Pros: Fitness area, pleasant staff, breakfast, great value
Cons: elevator speed,
The location was perfect and Maureen at the front desk was fantastic. She was informative about the area, directions around town and pleasant to speak with. The room was clean large with a great view of the bay. Elevators are ridiculously, painfully slow though. Restaurant and lounge close at 10pm which is a little early. Awesome fitness space.
Comment from Hotel Management
13-Feb-2017 by James Tingley, Hotel Management
Greetings Joe: Thank you very much for your review here in conjunction with your recent stay at the Delta Prince Edward. I was pleased to know you had a great stay, and that Maureen in particular provided you with wonderful guest service. With regard to operating hours of Water's Edge, the restaurant and bar are open until 11:00pm on Friday and Saturday, and 10:00pm throughout of the week. In high season, however, we do extend these hours. My apologies if we were not able to accommodate you on this occasion! With regard to the elevators, again my apologies. We will soon begin a complete renovation to our guest elevators which will make a significant difference in their speed of service. Thank you again for your post here, and we hope to welcome you back another time soon when travels bring you our way. James Tingley General Manager
4out of 5
Recommended
for Everyone
by A verified traveller from Nova Scotia

Great location and a view

Posted 26-Dec-2016
Pros: Refurbished rooms with lots of space
Location: Central to the downtown core
Staff were very friendly and helpful. Good service
Comment from Hotel Management
29-Dec-2016 by James Tingley, Hotel Management
Greetings Stephen, Thank you for your feedback following your stay with us here at the Delta Prince Edward. Pleased to know you enjoyed our renovated hotel product, and also that you received friendly and helpful guest service from our team here. Thank you again, and we hope to welcome you back another time. Until then, Happy New Year and all the best for 2017. James Tingley General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent again..

Posted 06-Nov-2016
Pros: Room is clean, service is incredible..this time for the first time( I always stay in yhis hotel when I travl to PEI) I had a problem with a shower in my room. Complained next morning. Shower was changed immediately.
Cons: I really don't know what to say. Everything was great.
Location: It is very close to everything..
Comment from Hotel Management
23-Nov-2016 by James Tingley, Hotel Management
Thank you for taking the time to review your most recent stay at the Delta Prince Edward. So pleased to know you had an excellent experience overall! We certainly appreciate you choosing to stay with us whenever your travels bring you to Charlottetown. On another note I wish to apologize for the shower issue you encountered in your room. I was, however, happy to know the situation was addressed promptly and to your satisfaction. Thank you again for your feedback, and we look forward to your next visit with us. James Tingley General Manager
4out of 5
by A verified traveller

This traveller left a rating score only Posted 05-Nov-2016 on Hotels
5out of 5
by A verified traveller

Staff were amazing!

Posted 18-Oct-2016 on Hotels
Excellent service, staff were incredible, filled any and all requests in a very timely manner. The hotel itself is older but very well maintained. The pool and hot tub were kept very clean. The only negative part was the wifi seemed to disconnect often. Other than than we had a great stay.
5out of 5
Recommended
for Everyone
by A verified traveller from US

AWESOME!!!

Posted 12-Oct-2016
Location: The location offered many shops, services, stores, and restaurants within easy walking distance. And near the water front.
The room was immaculate. The staff was very helpful and friendly. The food was fantastic. The location was perfect. We can not say enough good things about our stay.
Comment from Hotel Management
14-Oct-2016 by James Tingley, Hotel Management
Greetings Gene: So pleased to know you had an "awesome!!!" stay! Certainly your kind comments were a pleasure to share with our team here. We love being located downtown and on the waterfront, as there is much to see and do so close to the hotel. Thank you very much for your review, and we hope to welcome you back another time to the Delta Prince Edward. James Tingley General Manager
5out of 5
Recommended
for Everyone
by A verified traveller from Madison, WI

First rate hotel at a lower price

Posted 19-Sep-2016
Pros: Everything.
Cons: Nothing
Location: On waterfront and downtown restaurants/pubs/shopping. Stroll beautiful waterfront boardwalk right in front of hotel.
An overall wonderful experience at the Delta. Large, modern, immaculate room/bath. Staff was very helpful, professional without being overly formal. Excellent location, moderate price. Would definitely stay again.
Comment from Hotel Management
20-Sep-2016 by KNJT, Hotel Management
Greetings: Thank you kindly for the review of your stay at the Delta Prince Edward. So pleased to know you had a first rate stay in all regards, and that you had the opportunity to experience the sights and sounds of downtown Charlottetown. Thank you also for your feedback towards our team here, our associates were happy to know they provided you with helpful and professional guest service. Delighted to know you will choose to return, and we look forward to welcoming you back! James Tingley General Manager
2out of 5
by A verified traveller from bc

Location is great it goes downhill from there.

Posted 16-Sep-2016
Pros: Location
Cons: I wouldn't stay here again
This property is showing its age. Problems with the elevator, then the wifi, then a dated room. There is no valet parking. I guess I expected more for $200 a night.
Comment from Hotel Management
20-Sep-2016 by KNDeltaPE, Hotel Management
Greetings: Thank you for taking the time to share your feedback here on Expedia. Needless to say, I was concerned to note your did not have the best experience with us! I apologize for your disappointment. Our elevators will receive a complete modernization beginning later this year, and this will make a significant difference in their speed and overall service. I also wish to apologize that you were not offered valet parking, as we most certainly do provide this service to our guests. With regard to the WiFi, I regret you encountered difficulties with signal strength. Upgrades are being made to our WiFi access and signal strength. We have recently moved to a new guest platform providing seamless one time log on for duration of guest stay. Installation of new and additional access points for wireless is planned for early 2017. In the meantime our technology team is relocating current access points to boost signal strength in guest areas of the hotel. On another note, happy to see you were pleased with our downtown waterfront location. Thank you again for sharing your thoughts, and we do hope to have the opportunity to welcome you another time to the Delta Prince Edward.
5out of 5
Recommended
for Everyone
by A verified traveller from Halifax, NS

Very close to waterfront, great to walk anywhere.

Posted 15-Sep-2016
Pros: Location, friendly staff. And it quiet.
Cons: We were 3 in room, towels coffee etc....was only for 2
Location: Right by waterfront, Peakes Quay and great shopping you can walk anywhere.
Fabulous staff, great clean rooms. Breakfast buffet at hotel was great.
4out of 5
Recommended
for Everyone
by A verified traveller from Halifax

Centrally located hotel

Posted 13-Sep-2016
Pros: Clean, central, kind staff, good food, easy to find, nearby tourist amenities, walking distance to everything.
Cons: Parking is expensive, but expected when staying downtown.
Location: Very close to the waterfront boardwalk, and close to several touristy shops and restaurants. Only a short walk to the theatre, mall, and attractions
Had an excellent time. This hotel always exceeds my expectations, and the staff always surprise you by taking care of the details before you even have a chance to think about them. Definitely worth the stay.