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"It’s an overall good hotel. "

"Here’s a ~1,500‑character polished version you can paste as your review: Our stay at **El Cielo Resort** in Valle de Guadalupe was absolutely flawless. It was one of those rare trips where everything exceeded expectations and we truly did not have a single complaint. From the moment we arrived, the staff made us feel genuinely welcome and cared for. Diana and Lezly at the front desk were incredible – warm, professional, and always on top of every detail. They went out of their way to remember our preferences and ensure every request was handled immediately. Jose deserves special recognition for making the resort feel cozy and magical by always lighting the fireplaces for us, often before we even asked. Transportation around the property was seamless thanks to Francisco and Raul, who were always ready to drive us anywhere on the grounds with a smile, making it effortless to enjoy the beautiful surroundings. Room and pool service were on another level. Aaron, Manuel, and Brian provided some of the best service we’ve experienced anywhere: the food was consistently great, orders were accurate, and the speed of service was the fastest we’ve ever seen at any resort. Housekeeping was also exceptional – our room was always spotless, perfectly refreshed, and thoughtfully maintained. To anyone on the team whose name we may have forgotten to mention, please know it was not intentional; every single person played a part in making this trip unforgettable, and we are truly grateful!!"

"The staff were wonderful especially Sandra. She was so helpful with answering all my questions about the property and was friendly throughout our stay. "

"The view at this place is amazing, when you arrive the place really deceiving you !!! But once you get your room and see it totally different, the staff is really friendly, the only down not to big is we ask for new towels and some for the pool and they never arrive I would recommend to carry some of your own for the pool area , breakfast is good and free with your margaritas for each guest in your reservation! That’s awesome!!!! "

"this message is only for families coming to stay here. I avoid this hotel. If you’re coming by yourself, it is what it is. This hotel is utilized as a day labor hub. So you’re gonna get droves of a bused day labor workers with a little to no respect for families. If you bring kids who are young, there will be kept awake from all the disturbing noises coming from neighboring rooms. Again for a single person or a single person with a significant other, it’s great for budget. For families with children completely avoid. As far as staff is concerned. It’s nonexistent. "

"Great place to stay in if you are traveling as a family. The night sky is beautiful."

"Yes"

"Be very clear, this facility doesn't even have an area to hang up clothing, so if you require the convenience of an iron, hangers, table etc. This isn't it. The place is very clean and easy access. The staff polite and friendly. "

"Everything was a great experience food, stay, pool, eveything everyone was nice and helpful "