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Reviews of Hotel St. Michael

3 out of 5
Hotel St. Michael
205 W. Gurley St., Prescott, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1077 reviews" "
Rating 8 - Good. 238 out of 1077 reviews" "
Rating 6 - Okay. 60 out of 1077 reviews" "
Rating 4 - Poor. 19 out of 1077 reviews" "
Rating 2 - Terrible. 16 out of 1077 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay in a very historic hotel and area.
Stayed 1 night in Apr 2024
Response from Regina on 24 Apr 2024
We are happy to hear you enjoyed your stay! Thank you for the great review, Phil, we hope you can make it back again soon!All the best, Regina

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Location is great for visiting Prescott if downtown is what you want to visit.
Stayed 1 night in Apr 2024
Response from Regina on 24 Apr 2024
Thank you for taking the time to leave a review, Robert! Come stay again soon. Best wishes, Regina

6/10 Okay

Melissa

Very old hotel, with tiny rooms and bathroom facilities. Beds were uncomfortable. Nice location. Nice restaurant downstairs. Friendly and nice staff. I wouldn’t stay here again nor recommend for a relaxing time. People said it’s haunted as well.
Stayed 2 nights in Apr 2024
Response from Regina on 22 Apr 2024
Thank you for your review, Melissa. We appreciate your feedback and hope you will give Hotel St. Michael another chance as we are in the process of updating the rooms. All the best, Regina

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 1 night in Apr 2024
Response from Regina on 20 Apr 2024
Thank you for taking the time to leave a great review, Gerry. We hope to see you back again soon! Best Wishes, Regina

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is on the historic registry so don’t expect a modern bathroom with space to move about. It is charming and any conveniences you give up in that respect, is certainly worth it to have the location.
Stayed 2 nights in Feb 2024
Response from Regina on 18 Apr 2024
Hi Kelly, thank you for the great review and awesome outlook on Hotel St. Michael. We appreciate the 5, hope to see you back again soon!Kind Regards, Regina

6/10 Okay

Wendy

Travelled with partner
Liked: Staff & service
Disliked: Amenities
No coffee/tea maker, no mini-fridge, no hair dryer, no microwave in rooms. Shower pressure very poor and could not regulate temperatures. Heat did not work
Stayed 2 nights in Apr 2024
Response from Regina on 16 Apr 2024
Hi Wendy, thank you for your feedback. I would like to invite you to call me directly so we can discuss your review, at your earliest convenience. Kind Regards, Regina Hotel General Manager

10/10 Excellent

stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place with alot of history
Stayed 1 night in Apr 2024
Response from Regina on 15 Apr 2024
Thank you for taking the time to leave a great review, Stephen. Come see us again soon!All the best, Regina

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated!
Stayed 1 night in Apr 2024
Response from Regina on 15 Apr 2024
Thank you for your feedback Linda. Come see us again soon! Kind Regards, Regina

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Close to shopping and fun to stay in a historic place. We'll be back.
Stayed 1 night in Apr 2024
Response from Regina on 15 Apr 2024
Thank for taking the time to leave a review, Barbara. We are happy to hear you enjoyed your stay and we look foward to having you again! All the best, Regina

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Traffic outside the hotel was very loud. Room was small with not fridge or microwave.
Stayed 2 nights in Apr 2024
Response from Regina on 11 Apr 2024
Hi John, thank you for your feedback. We appreciate your review. Best wishes, Regina

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history. Great place great people. Small rooms but that doesnt bother me. Thats how they use to be.. Old elevator. Grate on front. Terrific place.
Stayed 2 nights in Apr 2024
Response from Regina on 10 Apr 2024
Thank you for your great review, Mary Lou! We are glad you enjoyed your stay and hope to see you back again soon! Best Regards, Regina

8/10 Good

Deanna

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Regina on 10 Apr 2024
Thank you for taking the time to leave a review, Deanna. Hope you can make it back again soon!Best regards, Regina

10/10 Excellent

Colleen, Maricopa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a little bit louder than I remembered it but the stay is oh, is good at Saint Michael’s Hotel.
Stayed 1 night in Apr 2024
Response from Regina on 10 Apr 2024
Hi Colleen. Thank you for taking the time to leave a great review, we are happy to hear you enjoyed your stay and hope you make it back again soon! Kind wishes, Regina

10/10 Excellent

Lorri

Liked: Cleanliness, staff & service, property conditions & facilities
Historical buildings and is in the great spot for downtown. Lots of food choices and the beds are super comfortable
Stayed 1 night in Apr 2024
Response from Regina on 4 Apr 2024
Hi Lorri, thank you for your review! We are happy you enjoyed your stay and hope you can make it back again soon! Kind Regards, Regina

8/10 Good

Jean

Stayed 1 night in Mar 2024
Response from Regina on 22 Apr 2024
Thank you for your review, Jean. We hope to have you back again soon!Kind Regards, Regina

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic hotel and the staff is great. Will be back.
Stayed 1 night in Mar 2024
Response from Regina on 3 Apr 2024
Thank you, Heather for you great review. We look forward to having you back. Best Wishes, Regina

10/10 Excellent

Michael A, Sturgis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bars and shopping. Very historic hotel. Awesome breakfast at the restaurant.
Stayed 1 night in Mar 2024
Response from Regina on 28 Mar 2024
Thank you for taking the time to leave a great review, Michael. We are glad you enjoyed your stay and hope to see you back soon! All the best, Regina

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2024
Response from Regina on 25 Mar 2024
Thank you for taking the time to leave a great review, Marco. Come stay again soon!Kind Regards, Regina

8/10 Good

Jason, Carlsbad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's hauntingly good. We had a ghost of a time!
Stayed 3 nights in Feb 2024
Response from Regina on 25 Mar 2024
It is Spooktacular to hear you enjoyed your stay! We hope you can make it back again soon! All the best, Regina

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 2 nights in Mar 2024
Response from Regina on 22 Mar 2024
Thank you for the 5 Trinity, we hope you can make it back soon! Kind Regards, Regina

10/10 Excellent

John

Stayed 2 nights in Mar 2024
Response from Regina on 10 Apr 2024
Thank you for the 5, John, come stay again soon! Cheers, Regina

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historic hotel and you get exactly that with no complaints. Rooms simple and very clean. Beds comfortable and slept very well. Perfect location right on Whiskey Row.
Stayed 1 night in Mar 2024
Response from Regina on 13 Mar 2024
Hi Stephanie, thank you for taking the time to leave such a great review. There is a lot of exciting change coming to Hotel St. Michael we hope you get to come back and see it!Best Wishes, Regina

6/10 Okay

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they had plumbing issues no water
Stayed 2 nights in Mar 2024
Response from Regina on 12 Mar 2024
Hi Todd,Thank you for your review. We are in the process of upgrading our plumbing system, in order to do so it requires the water to be shut off. We chose overnight hours to help avoid guests being too inconvenienced. I apologize for the inconvenience and hope you will give us another chance in the future. Kind Regards, Regina

2/10 Terrible

Linda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
New owner shut water off from 10pm to 6am Advertised amenities did not exist. On site parking 3 to 4 blocks away in public parking garage. Rooms were not cleaned on a daily basis.
Stayed 3 nights in Mar 2024
Response from Regina on 7 Mar 2024
We are sorry about your experience and have fully refunded your stay. Please contact me directly so we can discuss your experience. Kind Regards, Regina General Manager.

2/10 Terrible

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Regina on 8 Mar 2024
Hi, Thomas,I am sorry for you experience. I will be reaching out directly to discuss your stay. All the best,Regina- General Manager

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Regina on 6 Mar 2024
Thank you for the 5 Claire. Hope you can make it back soon! Best Wishes, Regina

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Regina on 4 Mar 2024
Thank you for the 5, Regina! We hope you can make it back again soon!Cheers, Regina

8/10 Good

Karen

Travelled with partner
Liked: Staff & service
The breakfast in the Bistro was fantastic! Server was great!
Stayed 1 night in Feb 2024
Response from Regina on 29 Feb 2024
We are glad you enjoyed your stay, Karen. Thank you for your review. Come see us again soon!Kind Regards, Regina

10/10 Excellent

Kaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an awesome old hotel with a ton of character.
Stayed 1 night in Feb 2024
Response from Regina on 28 Feb 2024
Thank you, Kaine, for the 5! We are glad you enjoyed your stay with us and hope you can make it back soon. Kind Regards, Regina

10/10 Excellent

M B

Stayed 1 night in Feb 2024
Response from Regina on 20 Mar 2024
We are glad you enjoyed your stay at Hotel St. Michael! Cheers, Regina

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome old historic hotel!
Stayed 2 nights in Feb 2024
Response from Regina on 23 Feb 2024
Thank you for your review, Lisa. We are glad you enjoyed your time with us and hope you can make it back again soon! All the best, Regina

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a historic hotel on or near route 66.
Stayed 1 night in Feb 2024
Response from Regina on 23 Feb 2024
Thank you for taking the time to leave a review, Rob. Come stay with us again soon!Kind Regards,Regina

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Regina on 20 Feb 2024
Thank you for taking the time to leave a review, Robert. Please let us know how we can make your next stay event better!Kind Regards, Regina

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
The south was all amazingly nice. They were very kind to the kids as well.
Stayed 1 night in Feb 2024
Response from Regina on 20 Feb 2024
Thank you for leaving this great review, Katie. We are happy you enjoyed your time with us and hope you and your family can make it back again soon! All the best, Regina

10/10 Excellent

Amanda, Queen Creek

Stayed 1 night in Feb 2024
Response from Regina on 20 Mar 2024
Thank you taking the time to leave us a 5! We appreciate the review. Come see us again!Kind Regards, Regina

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the description is a little misleading. The rooms are super small and it was probably the most uncomfortable bed I have ever slept on. Everything else was great!
Stayed 1 night in Feb 2024
Response from Regina on 12 Feb 2024
Hi Karen,Can you please contact me at the Hotel to discuss your review?I look forward to hearing from you.Kind Regards,ReginaGeneral Manager

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little loud at night but that was due to the city snow plows working all night. Excellent location and very friendly staff.
Stayed 2 nights in Feb 2024
Response from Regina on 12 Feb 2024
We are happy to hear you enjoyed your time with us, hope you can make it back again soon! Thank you for the great review, Donald. Cheers, Regina

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Regina on 6 Feb 2024
Thank you for the 5, Cody. Happy to hear you enjoyed your time with us. Come see us again soon! All the besst, Regina

8/10 Good

Sky

Stayed 1 night in Feb 2024
Response from Regina on 5 Feb 2024
Hi Sky, thank you for the review, come see us again!Kind wishes, Regina

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Regina on 5 Feb 2024
Thank you for taking the time to leave a review, Aaron. We hope you enjoyed your time with us and can make it back again!Best Regards,

10/10 Excellent

Susan

Travelled with partner
Liked: Amenities
It was right downtown, easy to walk around town. It was a little noisy at night on Friday but it was expected. Very friendly and helpful front desk staff.
Stayed 2 nights in Jan 2024
Response from Regina on 5 Feb 2024
Susan, we are happy to hear you enjoyed your time with us. Thank you for taking the time to leave a review, we hope to see you back again soon!Best wishes, Regina

6/10 Okay

Ronda

Travelled with group
Liked: Cleanliness, staff & service, amenities
The noise from the bar music starting at 7am
Stayed 2 nights in Jan 2024
Response from Regina on 29 Jan 2024
I am sorry to hear about your experience, If you could please contact me directly so we can discuss this further, I would appreciate that.Kind Regards, Regina

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience here. Staff were very friendly and we loved how many options we had around the hotel.
Stayed 2 nights in Jan 2024
Response from Regina on 29 Jan 2024
Glad to hear you enjoyed your time with us! Hope you can make it back again soon!Kind Regards, Regina

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of history. Amazing
Stayed 1 night in Jan 2024
Response from Regina on 29 Jan 2024
Thank you for taking the time to leave a review, Donald. Come see us again soon! All the best, Regina

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
But they were kind enough to leave 2 sets of earplugs on our end table.
Stayed 1 night in Jan 2024
Response from Regina on 29 Jan 2024
Thank you for taking the time to leave a review, Scott. We are glad you enjoyed your time with us.Best wishes,Regina

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at St Michaels for a romantic getaway with my wife room was awesome. Only thing that was a little disappointing was size of the shower was too small for both of us but no big deal.
Stayed 1 night in Jan 2024
Response from Regina on 26 Jan 2024
Thank you for taking the time to leave a review, Matt. We are gald to hear you both enjoyed your time. Hope you can make it back again soon.All the best, Regina

8/10 Good

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Regina on 24 Jan 2024
Thank you for taking the time to leave a review, Casey. We hope you can make it back, soon! Kind Regards, Regina

10/10 Excellent

Karen

Stayed 1 night in Jan 2024
Response from Regina on 23 Jan 2024
Thank you for taking the time to leave a review, Karen! Hope to see you can again soon. Kind Regards, Regina

8/10 Good

Robin, Butler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and a step back in time, so fun! This hotel was very warm and cozy. The staff are super friendly and helpful. You are located in the heart of the wonderful town of Prescott. Within walking distance of all the small local stores, restaurants and saloons! Be sure to stop by Lily's Saloon for a great time and awesome people. The only drawback is the noise level from the downtown traffic. The hotel provides ear plugs for sleeping, but it can be quite noisy. That being said, we would stay again!
Stayed 1 night in Jan 2024
Response from Regina on 7 Feb 2024
Thank you, Robin, for your wonderful review! We are delighted to hear you enjoyed your stay and hope to see you back again soon! All the best, Regina

10/10 Excellent

Vitol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old hotel.
Great old hotel in the middle of whiskey row, with a fantastic staff. Note: you’re in an old hotel in the thick of things…expect street noise, particularly on the weekends.
Stayed 2 nights in Jan 2024
Response from Regina on 22 Jan 2024
Hi Vitol, thank you for this review! We appreciate the feedback and we are happy to hear you enjoyed your time with us. Hope you make it back again soon.All the best, Regina