Ratings based on 980 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Wakefield, West Yorkshire, UK

Great hotel, perfect location

Posted 17-Aug-2017
Had a great time in Berlin. Hotel was so easy to get to and is a great spot to get quickly into the city centre.
Comment from Hotel Management
20-Aug-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your kind review We are looking forward to welcome you again. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller from Shropshire UK

Nice hotel in quiet area short commute to city.

Posted 08-Aug-2017
Staff really helpful, comfortable room, good location, very quiet area with good transport links to city. (2 bus stops to Alexander Platz) Close to nice restaurants within walking distance and opposite lovely park. Only slight issue no air con in room so a bit uncomfortable on hot day but would highly recommend.
Comment from Hotel Management
08-Aug-2017 by ., Hotel Management
Thank you very much for your nice comment. We are very pleased to hear that you enjoyed your stay with us. Please note that it is not possible to install an air conditioning because of the buildingshape. In addition, we have decided for environmental reasons to ban equipment with high energy demand from the Hotel. We are very glad to have you as our guest. We look forward to welcome you again at the Victor's-Residenz-Hotel Berlin
4 out of 5
Recommended
for Everyone
by A verified traveller from California

Nice hotel out of Mitte

Posted 01-Aug-2017
I would stay here again, I give it a solid 4. The Good: Location across from a park Not overly touristy neighborhood Public transportation very convenient Rooms are big and very clean Breakfast included, one less thing to think about Personnel mostly super friendly Free wifi was perfectly reasonable (I was not watching long movies so ymmv) The Less Good: One or two surly desk clerks Rooms have no AC Refrigerator wasn't cold No in-room water kettle Overall temperature pretty warm Did I mention no AC? Street can be loud when one needs to open the window (no AC) No inner door chain (personal issue, I travel alone a lot) This was a very reasonably priced booking for me, and I stayed a week. I would definitely return, and I will just be prepared regarding the warmth. I think Berlin only has a few really hot weeks, so the friendly folks, clean rooms, and great location outweigh that small flaw.
Comment from Hotel Management
02-Aug-2017 by ., Hotel Management
Thank you very much for choosing the Victor's Residenz-Hotel Berlin as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We also thank you für the helpful comments. Please note that it is not possible to install an air conditioning because of the buildingshape. In addition, we have decided for environmental reasons to ban equipment with high energy demand from the Hotel. We hope to see you again. Kind regards your team at the Victor's Residenz-Hotel Berlin
5 out of 5
Recommended
for Everyone
by A verified traveller

Try nice hotel

Posted 25-Jun-2017
The staff is very friendly the food is good and it is very clean
Comment from Hotel Management
29-Jun-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your kind review We are looking forward to welcome you again. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller from prague, cz

nice quiet hotel across from park

Posted 09-Jun-2017
Pros: Breakfast was very good; staff was great
Cons: Would be nice to have coffee/tea in room
Location: nice park across the street. Alexanderplatz is about 1km from the hotel
Very nice hotel; quiet and close to park. No A/C and it was 33 degrees while we were there, but the windows do open. Good breakfast, and the restaurant was pleasing. All of the staff were very helpful and friendly.
Comment from Hotel Management
13-Jun-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. We are very pleased to hear that you enjoyed your stay with us. We also thank you for the helpful comments. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller

Near all connections for all parts of the city

Posted 03-Jun-2017
Pros: The location
Cons: The installation of air conditioning plus tea and coffee making facilities
Location: Very close to all connections thus enabling travel to all parts of the city
The hotel was good but in a noisy location, the hotel could also benefit from air conditioning, other than that the room was clean and the staff were bery helpful.
Comment from Hotel Management
13-Jun-2017 by Victor's-Residenz-Hotel Berlin, Hotel Management
Thank you very much for your nice comment. We are very pleased to hear that you enjoyed your stay with us. Please note that it is not possible to install an air conditioning because of the buildingshape. In addition, we have decided for environmental reasons to ban equipment with high energy demand from the Hotel. We look forward to welcome you
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Jun-2017
This hotel is close to Bus #200 stop and M-4 station, but is away from U-2.station We use bus #200 connect to other city viewpoint most of tome. The hotel has rent bikes service too. It cost me 6 euros for two hours or 12 euros for one day. No air conditioner nor refregerator is unfortunately. Coffee is not bad. Breakfast is a plus.
Comment from Hotel Management
02-Jun-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards
5 out of 5
by mary

Smashing hotel, couldn't fault it

Posted 10-May-2017 on Hotels
Lovely Hotel, wonderful staff. Nice location with an amazing park across the road. Amazing breakfast. Nice and quiet with no disturbance from noise of other guests. Aldi supermarket less than 5 mins away. I requested an electric kettle for the room which was provided Main downside was a lack of places to eat ,what was around was expensive, however there was a bus stop near to go elsewhere.
Comment from Hotel Management
15-May-2017 by Maria, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards Your team at the Victor's Residenz-Hotel Berlin
5 out of 5
Recommended
for Couples
by A verified traveller from Asheville, NC

Gorgeous view of the park + fun neighborhood

Posted 30-Apr-2017
Location: Definitely explore the park across the street, try Lily Burger down the street, walk around the neighborhoods! Many cafes, restaurants, and nooks.
This was our first trip to Berlin. We received a high-floor room overlooking the beautiful park (Am Friedrichshain). From check-in to check-out, we were well taken care of by the staff, who even loaned us a tea kettle due to the unexpected rainy, cold weather! (It was great to come home and make a hot drink in the room!) The bathrobes were big and comfortable, and the room itself was warm with plenty of room. The only drawbacks were: no tub (but the shower is fabulous) and the pillows are down feathers and VERY thin. I had to request extra pillows but still got a cramp in my neck while sleeping. The Wi-Fi is a little slow, be prepared to upgrade. The Breakfast is INCREDIBLE--don't miss it! Plenty to eat, wonderful start before exploring the city every day. We were also within major bus stops, walking was pleasant, so it was easy to get around. I highly recommend this hotel!
Comment from Hotel Management
01-May-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveller from Trowbridge, UK

Great hotel, excellently presented, helpful staff,

Posted 23-Apr-2017
Pros: Friendly, helpful staff, great breakfast, lovely room. Quiet location
Cons: Nothing
Location: About a 20 minute walk to the TV tower, good bus service. Lots to see and do in the city centre but a bit of a walk. Lovely park opposite the hotel
We stayed in this hotel on a city break to Berlin. Lovely hotel, very comfortable, friendly and welcoming.
Comment from Hotel Management
26-Apr-2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards