Search Hotels Near Praia do Poço Velho, Albufeira

"The staff, breakfast, rooms and general hotel blew me away. An unbelieveable gem in the Algarve. The hotels makes you actually feel like you're in a private retreat even though its jist outside Vilamoura and a short distance from the Marina. A real 5 star hotel and highly recommended."

"This is a beautiful, well equipped hotel that lets itself down due to corporate greed, amateur level service and lack of attention to detail. The hotel itself, the ground, the pools and the setting behind Falésia Beach are stunning. The place was immaculate, the heated pools were glorious, the rooms were large and comfortable and we slept well. However, after paying for our stay upfront (nearly €1500 for a few days) we were basically informed that our money was not good enough. The front desk said “what we do now is put a hold on your card for expenses and we suggest €100 a day.” I said I’d like to pay as I go. I did not appreciate being told to pre pay, particularly being told how much I should be spending. It was presumptious, tacky and exploitative, especially given that the hotel restaurants are extremely expensive and the menus average. For the next 24 hours there was a red banner on my glitchy guest app saying my credit had expired and I must contact front desk. This eventually changed to in credit. Our experience eating in the hotel was only the sub standard breakfast, which staff could not keep warm. Cold eggs, sausages, pancakes, potato rosti on 3 occasions. We stopped eating the hot breakfast. On the 2nd day I told front desk about the cold breakfast and the rep was unhelpful; she wanted me to tell the restaurant staff, not her. Eventually she agreed to pass on the feedback when I also reported that my shower was broken. This isn’t 5 star quality. "

"Overall it was just okay. The reception crew kept looking down when I was lining up to check in and had to wait for a while. The whole resort smelled like mold. Maybe they need a deep clean? The breakfast was very busy. The spa was fully booked so I could get a massage. The room was smaller than expected. They only provide minimum. Our room came with a laundry machine but they only provided detergent for the first day. We were there for 5 days. They expect us to purchase a big container at the store for a short stay. At other resorts they usually provide enough detergents. The restaurants were fully booked everyday so we had to eat at the main cafe a lot. It was expensive for what it was."

"Thoroughly enjoyed our stay! Such a lovely place to stay with lovely staff always so helpful. "

"A one night stay. Quick and efficient check in. Clean room and a good breakfast "

"Great location stayed several times friendly staff "

"Very peaceful fantastic location"

"Our stay at this hotel was excellent from start to finish. The property was clean, well-maintained, and had a relaxing atmosphere that made it easy to unwind. The staff were friendly, attentive, and always willing to help, which really elevated the overall experience. The amenities and facilities were top-notch, and everything felt thoughtfully designed for comfort and convenience. The only area that could use a bit of improvement is the dinner selection. While the food quality was great, the options weren’t as kid-friendly as we had hoped. Adding a few more simple, familiar choices for children would make the experience even better for families. Overall, we had a fantastic stay and would absolutely recommend this hotel to others. With a slightly more family-oriented dinner menu, it would be nearly perfect."

"Peaceful location close to the marina and beach. The staff were friendly & professional. Our room was spacious, had a wonderful view with large relaxing balcony, comfortable bed & pillows and good storage space (Room 359). There was plenty of choice at breakfast. We ate at the pool bar a few times, our favourites were the club sandwich & the pulled pork tacos. Would definitely return to stay at this hotel."