Ratings based on 246 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Ideal location and quiet, spacious, large room

Posted 12-Jun-2015
Pros: Everything.
Cons: Bathroom shower door sprayed water out.
My husband and I enjoyed a great 3 night stay at the Charles Hotel. It exceeded my expectation in every way possible. From the moment we checked in with Katarina, the most genuinely helpful hotel staff member I've ever encountered, I knew we made the right choice. Katrina helped us get acquainted and went above and beyond with booking us reservations for meals, entertainment, and other needs. The location was central and in a beautiful area, which made stopping by the room during the day convenient. The room we had (106) was quiet, facing a small inner courtyard. If you are a light sleeper I suggest requesting a room not on the street because there is foot traffic and a bar close by that might hinder sleep. The breakfast was tasty and had many options. I wish it went past 10am because we were out listening to jazz music. The bed was very comfortable and the air conditioning was so nice after a warm day out. I will stay here again if I am able to return to Prague, which I hope to do in a few years.
2 out of 5
Recommended
for Getaway With Friends
by José Carlos from Goiânia

Descaso com os hóspedes.

Posted 26-May-2015 on Hotels
Quando cheguei ao hotel fui informado de que os dois apartamentos reservados não estavam disponíveis, sem prévio aviso. A hospedagem foi modificada pelo The Charles para o hotel Elite, também sem prévia consulta. Todos esses contratempos somente foram conhecidos por ocasião do check-in, apesar de a reserva ter sido realizada, confirmada e paga com meses de antecedência. O hotel Elite, para o qual as reservas foram direcionadas à revelia dos hóspedes, fica em outra área bem distinta da localização do The Charles, o que acabou por anular o principal fator para a escolha original: a localização do hotel. Já no hotel Elite, em que pese o bom atendimento da recepção, uma solicitação de abertura de cofre de um dos dois apartamento, realizada logo após o check-in, não foi atendida durante todo o tempo da hospedagem, mesmo essa solicitação tendo sido reiterada outras duas vezes.
4 out of 5
Recommended
for Couples
by Pål from Oslo

A nice stay in Prague

Posted 25-May-2015 on Hotels
The location of this hotel is just excellent. Everything is close by, and if you want to explore the city, just jump on the tram 100m by the hotel. The room was big and clean, and with a TV and minibar. Nice bathroom. The staff was very helpful and accommodating. The breakfast was simple, but effective. I would stay here again.
4 out of 5
Recommended
for Couples
by Greger from Sangis Norrbotten Sverige

Prag runt på fyra dagar.

Posted 17-May-2015 on Hotels
Vistelsens syfte var att under fyra dagar hinna bekanta oss med några av stadens sevärdheter. Hotellets läge medgav att en hel del sevärdheter var nåbara till fots. Båttur och HOPON HOPPOFF kompletterade.Intensiva dagar men hotellets lugn tillät god nattsömn Hotellets servicenivå var i toppklass!
5 out of 5
Recommended
for Couples
by A verified traveller from Melbourne, Australia

Central location in Mala Strana

Posted 13-May-2015
Pros: Location Location Location!! Also, the reception staff were great.
Cons: All good
Location: Prague Castle, Strahov Monastery, Lokal pub just around the corner for an excellent meal and great beer!
We stayed 4 nights at The Charles in April. The hotel is very centrally located in Mala Strana, a very short walk to Charles Bridge and great restaurants. Many people opt to stay on the other side of the bridge in the Old Town, but we actually found the location in Mala Strana better, both for access to Prague castle and a little bit away from the crowds. It is very close to the Old Town just across the bridge. Through the hotel we organised a car to collect us at Praha Railway station, as well as to drop us to the airport on departure. It worked really well and was good value. The hotel itself is quite small, so not suitable for large groups, but our room was roomy and quiet as we faced into the centre away from the street, which we had requested - thanks Samir! There is a lift for those concerned about carrying bags. It was out of action for a short while but was fixed promptly. The staff were friendly, particularly Samir, and had good suggestions about things to see and do. Breakfast was ok, but got us off to a good start each day.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Jose, California

Excellent hotel and very convenient

Posted 09-May-2015
I like this hotel. It is close to Charle bridge which you can also find many places to eat including one Asiian restaurant named Kinh Do which is serving excellent Vietnamese food and cheap buffet.
5 out of 5
Recommended
for Couples
by ADRIANA from São Paulo

Hotel charmoso e perfeito!

Posted 05-May-2015 on Hotels
Hotel perfeito! Estilo clássico,muito charmoso. Quarto super amplo,muito espaço. Localização muito boa, do lado do bairro do castelo,na rua da Ponte Karlov, em poucos passos está na ponte, da janela você vê a ponte e em cinco minutos está no bairro medieval. Ponto de bonde na esquina, que te leva a todos os lugares da cidade, em frente ao hotel tem casa de câmbio, restaurante,mercadinho e um Mc Donalds.O hotel possui elevador, o que não é tão comum na maioria dos hotéis desta parte antiga da cidade.Excelente café da manha e funcionários muito atenciosos.Quando retornarmos à Praga, ficaremos novamente!
4 out of 5
Recommended
for Couples
by Klas from Upplands Väsby

Mycket prisvärt

Posted 02-May-2015 on Hotels
Mycket trevligt hotell med bra läge och bra service.
4 out of 5
Recommended
for Getaway With Friends
by Mostafa from paris

séjour très sympathique à refaire

Posted 28-Apr-2015 on Hotels
L'hôtel we trouve dans une rue touristique très sympa. Collé au pont çharles. Nous avons beaucoup apprécié notre séjour. Le petit déjeuner est Super et varié. L accueil est très sympa surtout Samir. Il est très souriant et serviable.
5 out of 5
Recommended
for Getaway With Friends
by EMMA C

This traveller left a rating score only Posted 24-Apr-2015 on Hotels