The staff was so rude the stay at this hotel was an absolute disappointment. When I was leaving, I had a coupon from a taxi company, so I asked for the reception to call the company. She suggested that the hotel offers a ride for a certain cost. I politely declined the offer and told her that I wanted to use the taxi simply because the hotel ride was much more (twice) expensive. The lady said something in her language to her colleague, and then made the call. The car arrived, which was not the taxi I asked for, but the hotel ride, which had a shady taxi cap with scribbles. The reception lied to me on my face and completely ignored my request solely for their advantage. This delayed my plan and I was late to the airport. They are always ready to stab you in the back and take advantage over you. Also these hotel drivers are excellent actors and are very good at pretending not to understand English. A plus is that there is absolutely no sound-proof in the room. You will wake up with the cleaners chatting and vacuuming the hall way, and go to sleep listening to the next room toilet flush.