Ratings based on 2,900 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 03-Sep-2016
Pros: Very clean - rooms and public areas spotless
Cons: Bring back the sparkly wine at breakfast 😝
Second visit to this hotel and still fantastic. From efficient check in to breakfast with items to satisfy all tastes!
5out of 5
by A verified traveller from São Paulo

Excelente Hotel, muito boa localização!

Posted 02-Sep-2016
Pros: Muito próximo aos principais pontos turisticos
Cons: Tudo estava bom.
Location: Perfeito próximo de tudo, pontos de interesse e restaurantes. .
Localização perfeita, perto de tudo, vários pontos turísticos, restaurantes e lojas . Hotel super aconchegante, limpo, confortável, silencioso. Café da manhã muito bom.
5out of 5
by A verified traveller

Great choice for Prague

Posted 31-Aug-2016
Stayed five nights and loved the location and hotel. The staff are efficient and friendly. The room was spacious and very clean. Breakfast has great options and friendly service. Would definitely stay again.
1out of 5
by A verified traveller

Rude staff

Posted 26-Aug-2016
Pros: Nothing
Cons: Rude reception, lacking sound-proof, shady location, shady hotel drivers, no room temperature control, shower leaks.
Location: It is a shady area you don't want to walk around at night.
The staff was so rude the stay at this hotel was an absolute disappointment. When I was leaving, I had a coupon from a taxi company, so I asked for the reception to call the company. She suggested that the hotel offers a ride for a certain cost. I politely declined the offer and told her that I wanted to use the taxi simply because the hotel ride was much more (twice) expensive. The lady said something in her language to her colleague, and then made the call. The car arrived, which was not the taxi I asked for, but the hotel ride, which had a shady taxi cap with scribbles. The reception lied to me on my face and completely ignored my request solely for their advantage. This delayed my plan and I was late to the airport. They are always ready to stab you in the back and take advantage over you. Also these hotel drivers are excellent actors and are very good at pretending not to understand English. A plus is that there is absolutely no sound-proof in the room. You will wake up with the cleaners chatting and vacuuming the hall way, and go to sleep listening to the next room toilet flush.
5out of 5
by A verified traveller from Canada

Bel hôtel très bien situé !

Posted 26-Aug-2016
Bien aimé cet hôtel surtout pour son petit-déjeuner.
3out of 5
by A verified traveller from 神奈川県


Posted 24-Aug-2016
建物自体が私の好きなアールヌーボーだという事と、評価の高さでこちらを選びました。立地は申し分無かったのですが、思っていたより部屋が狭く、設備も新しい感じはしませんでした。また、壁が薄いのか、夜遅くまで隣の部屋のTVの音や笑い声が聞こえて来たのでなかなか寝付けず辛かったです。 朝食はとても美味しく頂きました。毎朝少しずつ違ったメニューが出てくるのも嬉しかったです。また、スタッフもフロントは無愛想でしたが、朝食のスタッフの方々はにこやかで気遣いのできる方が多い印象でした。
4out of 5
by A verified traveller


Posted 21-Aug-2016
Pros: 立地、スタッフの対応、ホテルの外観・内装
旧市街地、共和国広場、各交通機関(地下鉄、トラム、エアポートバス等)へのアクセスがとてもよく立地は抜群 です。ホテルの方もとても親切で、片言の日本語しか話せない私達でも丁寧に対応してくれました。  バスタブやドライヤー、エアコンも完備で朝食もおいしかったです。
5out of 5
by A verified traveller from Tel aviv

Best location

Posted 15-Aug-2016
Very nice staff, great tooms and the best location. Central but
5out of 5
by A verified traveller

Posted 08-Aug-2016
Hotel staff and facilities were great. Great location
5out of 5
by A verified traveller from Florida, United States

Great location

Posted 07-Aug-2016
I enjoyed my 3 days in Prague via the hop on hop off sightseeing bus. The hotel staff were courteous and breakfast was excellent.