Ratings based on 3,359 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from new zealand

Everthing was perfect

Posted 18-Aug-2017
Pros: Everything
Cons: Nothing
Fantastic place to stay. Staff, location, room in fact everything.
4 out of 5
Recommended
for Everyone
by A verified traveller from Arizona

Nice Hotel, Great Location

Posted 17-Aug-2017
Pros: Location and breakfast buffet.
My wife and I spend 4 nights here in August and enjoyed our stayed. The location is close to old town and many restaurants, shops and outdoor cafes. The breakfast buffet was really great with many choices. The only downside was that the room was small with no view.
Comment from Hotel Management
19-Aug-2017 by Tereza Aubrechtova, Guest relations, Hotel Management
Dear Phil, thank you for taking time to write your review. We are happy you enjoyed your stay in our hotel and you appreciate our location and breakfast. We hope to welcome you back during your next journey to Prague.
5 out of 5
Recommended
for Everyone
by A verified traveller from Lebanon LB

Nice Hotel

Posted 17-Aug-2017
Great hotel, Room, Lobby, Services, breakfast incredible . Just One negative point is that i reserved a parking for my car when i arrived to the hotel they told me no place to park my car.
Comment from Hotel Management
19-Aug-2017 by Tereza Aubrechtova, Guest relations, Hotel Management
Dear Roy, thank you for your top rating and nice comment. We do apologize for the inconvenience with parking, it was our mistake. We are glad your overall impression was very good and we will hope to welcome you back during your next journey to Prague.
5 out of 5
Recommended
for Everyone
by A verified traveller from tucson

City hotel

Posted 16-Aug-2017
Close to the old square, but away from the noise. Very comfortable bed. Nice breakfast buffet.
Comment from Hotel Management
19-Aug-2017 by Tereza Aubrechtova, Guest relations, Hotel Management
Dear remi, thank you for your kind comment and top rating, we appreciate it. We hope to welcome you back soon again.
5 out of 5
by A verified traveller from Alaska, USA

Very nice, convenient location, great staff.

Posted 12-Aug-2017
Pros: Breakfast, friendly staff, convenient location.
Cons: Didn't get VIP+ benefits or upgrade and couldn't get late checkout but they were pretty busy.
Very pleased with this hotel. Great location, great breakfast, friendly staff. Airport shuttle showed up right on time. People complain about the staff, but they are really good for Central Europe, not everyone smiles constantly like Americans. Would definitely stay here again.
Comment from Hotel Management
15-Aug-2017 by Tereza Aubrechtova, Guest relations, Hotel Management
Dear Jessica, thank you very much for your top rating and kind comments. We are really happy to read you enjoyed your stay and you spent nice time in Prague. Thank you for mentioning our breakfast, staff and location. We hope to welcome you back soon again.
5 out of 5
Recommended
for Everyone
by A verified traveller from united kingdom U.K

Posted 09-Aug-2017
Good location, very clean and tidy hotel, rooms are well maintained, nice friendly staff, highly recommend, will be using again
Comment from Hotel Management
09-Aug-2017 by Tereza Aubrechtova, Guest relations, Hotel Management
Dear Michael, thank you for your kind review. We are glad you enjoyed your stay and you can recommend us to the others, we appreciate it. We hope to welcome you back soon again.
5 out of 5
Recommended
for Everyone
by A verified traveller from U.K

Nice

Posted 06-Aug-2017
Pros: Comfortable and clean, central to points of interest, breakfast good.
Cons: Everything good, but the only fault is that the dinner menu needs to be changed, daily by this I mean change at least one dish per day as was boring.
Location: Easy walk to shopping centre, the old town and the new town, historic buildings within easy reach.
Staff really friendly and helpful, no stag parties.
Comment from Hotel Management
09-Aug-2017 by Tereza Aubrechtova, Guest relations, Hotel Management
Dear Chris, thank you for your nice rating and review. We are happy you had a pleasant stay in our hotel and our breakfast, location and staff met your expectations. Thank you as well for your tip regarding the menu change. We hope to welcome you back soon again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Leeds, England

Great location

Posted 06-Aug-2017
Fantastic location. Really near the Palladium and Powder Tower. The hotel was clean, modern and had everything you need for a break. Breakfast had plenty choice and hotel organised our airport transfers. Would stay again.
Comment from Hotel Management
09-Aug-2017 by Tereza Aubrechtova, Guest relations, Hotel Management
Dear Katherine, thank you very much for your nice comment, we appreciate it. Its pleasing to hear that everything met your requirements and you would stay here again. We will be looking forward to welcome you back!
5 out of 5
Recommended
for Everyone
by A verified traveller from Bath

Posted 03-Aug-2017
Pros: Very efficient and well equiped
Cons: They were hopeless about providing ripe edible fruit (like most caterers)
Location: Sufficiently far from hotspots to be pleasant and convenient. Plenty of catering available nearby. Where were all the birds (and cats)?
Visit to Prague on business after 30 years was a very pleasant surprise but the popular places were jammed full of people.
Comment from Hotel Management
09-Aug-2017 by Tereza Aubrechtova, Guest relations, Hotel Management
Dear Guest, thank you for your lovely comment and top rating. We are glad you enjoyed your stay and everything met your requirements. We are sorry you were not satisfied with the fruit quality but I would like to assure you that we do order it regularly fresh. We will be looking forward to welcome you back again.
5 out of 5
Recommended
for Everyone
by A verified traveller from york pa

Great location

Posted 01-Aug-2017
Wonderful hotel. Would definitely return. Easy walk to Old Town and Charles Bridge.
Comment from Hotel Management
09-Aug-2017 by Tereza Aubrechtova, Guest relations, Hotel Management
Dear Judy, thank you for your kind review. We are glad to read you enjoyed your stay and you would return, we will be looking forward to it.