From check-in to check-out we had an excellent time at this hotel. Location is central to everything and easy to find, just a few minutes walk from the Palladium shopping centre in close proximity to all the local transport (metro, bus, tram and train station).
Check-in was quick and easy, staff were very friendly and helpful, we even had free use of the safe. Staff spoke english very well. Our room and bathroom were lovely, very clean and spacious. Also had air conditioning and a small fridge (we didn't use anything in the mini bar but used the fridge to store our own drinks). Breakfast was included in our stay - breakfast buffet had everything you could want, cold meats and cheeses to a full english breakfast, also yogurt and fresh fruit, selection of breads, cereals, pastries and juices. The list was endless, we were very impressed. Also had a chef making omelettes with whatever people wanted in them. There was even a pianist playing jazz while we were eating.
Rooms were made up every day and towels changed when we needed (just left them in the bath when we needed new ones). There was a hair dryer in the room which was also useful!
Our flight wasn't until early evening so when we checked out we left our luggage in a secure room by the check in desk so we could make the most of our last day. When we were ready to leave we asked the hotel to arrange a taxi for us which they did.
Overall we had an excellent stay here, and would highly recommend this hotel.