Ratings based on 3,481 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Essex

Good location.

Posted 15-Oct-2017
Breakfast was great with a wide choice. Staff very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cumbria

All round good..

Posted 11-Oct-2017
Pros: Close to centre but quiet area. Clean
Cons: New hairdryers!
Excellent location. Quiet area but 5 minutes walk to Old Town square. Hotel very clean and breakfast was ok, enough to find something for everyone's taste. We stayed on floor 4. There was only 1 lift which was very slow and often you walked into it smelling of fags from people who'd just been outside. As all hotels, everyone standing around the front smoking, not pleasant walk in or out when lots there smoking. Hairdryer in the room was the only fault to report as it was very very poor! Overall good hotel and would recommend.
Comment from Hotel Management
14-Oct-2017 by Tereza A., Hotel Management
Dear Emma, thank you for sharing your experience with us. We are happy to read you were satisfied with your choice and our hotel met your expectations though there were some small inconveniences, we are sorry for that. We are pleased you can recommend us to the others. We hope to welcome you back on your next journey to Prague again. Tereza Aubrechtova, Guest relations
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Lovely city centre hotel

Posted 11-Oct-2017
This hotel is a 10 min walk to the old square so very well situated. Good restaurants are next door inlcuding an excellent tapas. A lovely hotel with excellent staff and facilities. Breakfast was also good.
Comment from Hotel Management
11-Oct-2017 by Tereza A., Hotel Management
Dear Tracey, thank you for sharing your very nice review with us. We are happy you were impressed by our hotel and it met your expectations. We hope to welcome you back soon again. Tereza Aubrechtova, Guest relations
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Amazing gem

Posted 10-Oct-2017
We had a great time staying in this hotel. A great location for tourists, very central. The room Was lovely and so is the staff!
Comment from Hotel Management
11-Oct-2017 by Tereza A., Hotel Management
Dear Guest, thank you for taking time to share your lovely review. We are glad you are one of our guests who leave with such a good impression of our hotel. Hopefully we will welcome you back soon again. Tereza Aubrechtova, Guest relations
5 out of 5
Recommended
for Everyone
by A verified traveller from England

We would return

Posted 07-Oct-2017
Brilliant hotel - lovely helpful staff, tasty breakfast, great hotel, central location
Comment from Hotel Management
07-Oct-2017 by Tereza Aubrechtova, Hotel Management
Dear Gill, thank you for sharing your lovely comment with us! We appreciate you were satisfied during your stay in our hotel and we hope to welcome you back again. Tereza Aubrechtova, Guest relations
5 out of 5
Recommended
for Everyone
by A verified traveller from Mass

Great location, beautiful hotel, great service

Posted 05-Oct-2017
Pros: Service and location
Cons: Triple room a bit small and one of the beds was a cot
Location: Mall, restaurants, centrally located
This hotel is a quick 15 minute walk to the center of Prague with malls and restaurants less than a 5minute walk. I was very pleased with the staff and attention to our needs. The room cleanup was quick and efficient. Our only concern was our room was a little small for three people but small rooms are customary in Europe. We ate at the restaurant on the first night and although the menu is limited, we enjoyed our meals. We also had drinks in the lobby several times and took advantage of our free breakfast which was plentiful. We would definitely recommend this but caution guests to inquire about the bathrooms, getting in and out of the shower is quite a big step up and may not be manageable if you are elderly or have difficulty climbing.
Comment from Hotel Management
07-Oct-2017 by Tereza Aubrechtova, Guest relations, Hotel Management
Dear pat, thank you for sharing your positive and detailed review. We are happy to read our hotel met your requirements, you appreciated our location, breakfast and service. We are sorry about the difficulty with the shower. Its our Nr. 1 in comming improvements. We hope your travels bring you back to Prague soon and we will be able to welcome you again. Tereza Aubrechtova, Guest relations
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Great location

Posted 01-Oct-2017
Needs more storage in bedroom. Table and chairs outside.
Comment from Hotel Management
11-Oct-2017 by Tereza A., Hotel Management
Dear Dave, thank you for taking time to share your experience with us. Thank you too for your suggestions for our improvement. We hope to welcome you back soon again. Tereza Aubrechtova, Guest relations
5 out of 5
Recommended
for Everyone
by A verified traveller from london

50th Wedding Anniversary

Posted 30-Sep-2017
This is a perfect hotel for location to the main attractions and the hotel itself offers a first class service. I would fully recommend it. My wife and I took her parents to celebrate their 50th Wedding Anniversary and we definitely made the right choice of hotel. The breakfast was excellent the rooms were clean and comfortable the staff were really pleasant and helpful and Prague is a beautiful city
Comment from Hotel Management
11-Oct-2017 by Tereza A., Hotel Management
Dear warren, thank you so much for sharing this lovely review and pictures with us. Its pleasing to hear you and your family enjoyed your stay in Prague and do not regret your choice. We hope your travels bring you back to Prague soon again and we will be looking forward to it. Tereza Aubrechtova, guest relations
5 out of 5
Recommended
for Everyone
by A verified traveller

Grand Majestic

Posted 28-Sep-2017
Lovely hotel. Central location. Clean an large rooms. Good breakfast although very busy. Staff all friendly an helpful. Couldn't ask for more
Comment from Hotel Management
11-Oct-2017 by Tereza A., Hotel Management
Dear Guest, thank you for taking time to write your lovely review. We are really glad to read you spent nice time in Prague and our hotel contributed to it. We will be looking forward to welcome you back again. Tereza Aubrechtova, Guest relations
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to down town

Posted 26-Sep-2017
Nice hotel with nice breakfast,so close to all down town facilities... Ventilation in room so noisy and not working properly...
Comment from Hotel Management
07-Oct-2017 by Tereza Aubrechtova, Guest relations, Hotel Management
Dear davor, thank you for choosing our hotel as a place of your stay during your time in Prague. We are glad to read you spent a pleasant time in hotel Grand Majestic though you had an issue with the ventilation, we are sorry for that. We will be looking forward to your next visit again. Tereza Aubrechtova, guest relations