Interior entrance

Reviews of EA Embassy Prague Hotel

4 out of 5
EA Embassy Prague Hotel
Petrska 31, Prague

Reviews

8.6

Excellent

Rating 10 - Excellent. 317 out of 741 reviews" "
Rating 8 - Good. 334 out of 741 reviews" "
Rating 6 - Okay. 60 out of 741 reviews" "
Rating 4 - Poor. 19 out of 741 reviews" "
Rating 2 - Terrible. 11 out of 741 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dariusz

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very warm welcome
Very hot in room. No chance to set temp down.
Sculpture
25degC
Pls help
Stayed 2 nights in Dec 2023
Response from BB on 8 Feb 2024
Thank you for your sincere feedback. Have you informed the receptionist about this issue? We strive to make your stay perfect.

10/10 Excellent

MANALA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome late check in.. All perfect..
Stayed 1 night in Dec 2023
Response from BB on 5 Dec 2023
Thank you so much for such a sweet review!We are glad you have enjoyed your stay. Hopefully, we will be able to accommodate you next time! :)

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Mostly fine. AC instructions are unclear, insufficient English TV programs, can be noisy depending on the location of the room, and you may have to wait a while at night to get in if front door is locked and you need to ring the doorbell to get someone. But comfortable and safe.
Stayed 5 nights in Aug 2023
Response from BB on 3 Oct 2023
Thank you for your sincere feedback!I am sorry for the unclear AC instructions! The front door has to be locked past midnight for safety and security reasons. However, our staff is at the door in a couple of minutes.

4/10 Poor

abhishek

Travelled with family and small children
Disliked: Cleanliness, amenities
The rooms were not clean with spider webs and electrickettle not clean for morning tea purpose
Stayed 2 nights in Aug 2023
Response from BB on 4 Oct 2023
Thank you for your honest review. I sincerely apologize for the negative experience you had with us. Rest assured that we have taken the necessary steps to ensure that this will not happen again in the future.I hope we will have another opportunity to host you and show you what a typical stay with us looks like.

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great service.
Stayed 2 nights in Jun 2023

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whater bottles were not included in the overnight fee. That was disapointing.
Stayed 2 nights in Jun 2023

10/10 Excellent

Margaret

Stayed 2 nights in May 2023

10/10 Excellent

Mark, CALGARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Quiet. Easy walk to all major places. Excellent breakfast friendly staff. Loved it. there for 3 nights.
Stayed 2 nights in Apr 2023

6/10 Okay

Mircea

Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The issue that I didn’t like was the late check-in time and the long line of guest waiting to check in.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Good location, good breakfast, friendly staff.

8/10 Good

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Sirin

Stayed 2 nights in Dec 2022

10/10 Excellent

Carl

Stayed 3 nights in Nov 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Comfortable, clean and a ten min walk into the old town..
Stayed 3 nights in Oct 2022
Response from Martina on 12 Oct 2022
Dear John,thank you for your feedback. We truly appreciate it.Martina, reservations

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room. Nice breakfast friendly staff
Stayed 7 nights in Sep 2022
Response from Martina on 29 Sept 2022
Dear Donna, thank you for your review.Martina, reservations

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only at the hotel for one night but would have gladly stayed longer, The staff were friendly and helpful, breakfast was excellent and the location was convenient for exploring the city.
Stayed 1 night in Aug 2022

10/10 Excellent

David

Stayed 2 nights in Jul 2022

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

maurizio

Liked: Cleanliness, property conditions & facilities, room comfort
Good accommodation
Very good experience
Stayed 2 nights in Jun 2022

6/10 Okay

Pratikshya

Disliked: Staff & service
Customer service 0
Stayed 3 nights in May 2022

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

4/10 Poor

Roger

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
missing chair, soap dispenser not filled, only one small trash can in Bathroom, no laundry bag, all 3 clothes hangers were damaged and could not be used, Expedia website states breakfast starts at 7:00, actual start time was 7:30
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a fair price point
I stayed for several nights. Location - A generally quiet area - there’s a church 2mins walk away so there’s the soft chime by the hour. The location was perfect, 2-3mins walk to the nearest tram stations (Tesnov and Bila Labut) and 5-6mins walk to Florenc Metro station. Within minutes, you’ll be in either the old/new town. Even by walk it’s also pretty fast. Hotel - The hotel is generally clean, but the service is just average. The breakfast was an interesting spread, but they didn’t have a bag to pack breakfast to go. It’s a small hotel, so housekeeping is not always available (in case you need to request for anything). Nonetheless, it was a comfortable stay and this would still be my choice if I do come back again.
The “sunroof”
Stayed 6 nights in Apr 2022

8/10 Good

Younes

Stayed 3 nights in Apr 2022

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Its a very good place and location
Stayed 1 night in Mar 2022

10/10 Excellent

seungwon

Stayed 1 night in Mar 2022

10/10 Excellent

Brigg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Easy walk to old town, and "real town" (where the locals are." Breakfast was fabulous. The whole experience was incredible. You could pay a lot more to be in the middle of old town. No need, this place is over the top, when it comes to bang for your buck.
Stayed 3 nights in Nov 2021

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Prague. Spacious room and good breakfast. Overall great value.
Stayed 8 nights in Nov 2021

8/10 Good

yehuda

Stayed 1 night in Nov 2021

8/10 Good

Alix

Liked: Property conditions & facilities, room comfort
All round good hotel
Great hotel, never cleaned ir replenished room for 3 nights of stay which was disappointing. Great breakfast selection. Friendly staff. Hotel was in a good location
Stayed 3 nights in Oct 2021

10/10 Excellent

Mehmet Mahsum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 2 nights in Sep 2021

10/10 Excellent

Saar

Liked: Staff & service, property conditions & facilities, room comfort
Great value for money and great location
location is superb, close to everything but quiet there was some street parking around there are a bunch of restaurants and a mini market nearby too breakfast was so so but not bad my only gripe is, i stayed for 3 days and they didnt clean the room even once
Stayed 3 nights in Sep 2021

10/10 Excellent

Joseph

Stayed 4 nights in Aug 2021

10/10 Excellent

Brandy, Fredericksburg

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waiting on a refund for two weeks. Scam hotel
I’m still waiting for my refund over two weeks later. I agreed with management after the description of the property wasn’t accurate that I would checkout and receive a refund for my 3 unused nights. This was agreed with hotels.com too however the business has not refunded me!! This place is a scam that try to charge you lots of money for hidden extras and lie to you about refunds so beware. If this is an error and the refund is in process I will remove the review
€5 water bottles in the room
€4 for orange juice at breakfast
Old curtains with cigarette burns
Stayed 4 nights in Jul 2021

8/10 Good

Mike

Stayed 3 nights in Jul 2021

6/10 Okay

Isabella, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good but I got injured and their first aid kit lacked most basic items, couldn't even disinfect the wound...
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Good room. Getting in and out of the shower was precarious. My room was definitely not for senior citizens.
Stayed 4 nights in Feb 2020

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The room was lovely and the hotel is in a great location
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embassy Prague Hotel
Good location, 15 minutes from the old town center.Very friendly staff, the room looks the same as at the picture, clean and well equipped. The breakfast included and was good enough. Only good impressions. I would definitely recommend this hotel for staying in Prague.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and breakfast. Annoyingly they provide a TV channel guide which didn't represent what was on the TV, and half of the channels had no signal.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel and nice location with only a 20 minute walk to the Old Town.
Stayed 4 nights in Nov 2019

10/10 Excellent

Aziza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will certainly come back again!
Great value. Very comfortable room. The staff was very friendly, helpful and provided excellent service. Tasty breakfast with many local cuisines. I highly recommend for any stay in Prague!
Stayed 3 nights in Nov 2019

8/10 Good

VLADIMER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Ole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

rocco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel with Amazing Free Breakfast
Great place to stay, and a really free AWESOME Breakfast. In short walking distance to everywhere and everything, including a cool pub on the same street with $1.50 .1/2 litre Czech tap beer. You can't go wrong here!!!!
Stayed 6 nights in Oct 2019