Ratings based on 298 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Posted 09-Aug-2016
Very well located Rooms old dirty carpets. Bathroom is OK
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jul-2016
Great location and very friendly staff. Basement where breakfast is served is a bit gloomy.
4 out of 5
by Adam from Wisconsin

Perfect for Prague

Posted 11-Jul-2016 on Hotels
Great location on this hotel and a very unique design makes it a fun stay. Breakfast was good. AC was nice. The hotel is steps from the Charles Bridge and many other sites. It was clean and quiet for the location. Great hotel for the price. We were very happy with our three night stay.
2 out of 5
by Ben from Baltimore

Tiny room, LOUD music played all night long

Posted 23-Jun-2016 on Hotels
I wanted to stay in a more historic building and The Charles looked charming and well-located. These things both turned out fine, but the room was extremely small. In fact, the door was so small that I kept hitting my head coming in and out. It was probably about 5'2" so even shorter people would have to bend down to get in. I could live with that, and it was charming in its way as well, but the problems came at night. The hotel has 2-3 all-night bars or clubs adjacent, and they play their music extremely loud. I didn't end up able to sleep more than a couple hours a night. When I say loud, I mean it's loud enough to make out the song lyrics, and you can feel the bass shaking the bed. When I complained, they offered to move us to a room that was even louder, or said we could pay an extra $50 to move into an upgraded room, but they couldn't guarantee that would be quit either. We ended up checking out in the morning and canceling the rest of our stay. Thankfully Hotels.com was able to get me a refund!
2 out of 5
by DallasBuyerClub

Not a 4-star

Posted 06-Dec-2015 on Orbitz
Pros: Great location Employees Cons: Very noisy at night Horrible Internet Sheets with black stains Small room
3 out of 5
by Kevin from New York

Great location in the city center.

Posted 27-Oct-2015 on Hotels
Charming hotel in the heart of the city, right by the Charles bridge. Room was very spacious with chairs and small sofa, high ceilings, big windows. Very noisy at night so keep that in mind if you are not one of those out late at night. Katerina at front desk was warm and welcoming other staff were nice but did not go out of their way to be of service. The breakfast was mediocre, juice tasted like a powder mix with water added, coffee was instant from a machine.
3 out of 5
by A verified traveller

Posted 25-Oct-2015 on Hotels
Enjoyed our stay. Only complaint is the lack of shower head.
4 out of 5
Recommended
for Everyone
by A verified traveller from Prague

Very nice hotel.

Posted 16-Oct-2015
Pros: Extremely clean and immaculately tidy. good breakfast with a lot of choice. Welcoming and considerate staff.
Cons: Having a walk in shower would be helpful for guests like myself with a disability and find it difficult to climb in and out of an ordinary bath.
Location: The location of the hotel was excellent, right in the city centre and close to most of the popular tourist sights which were in walking distance.
Very friendly and helpful staff. close to city centre and all public transport. (Bus, trams & metro
4 out of 5
by Karen

This traveller left a rating score only Posted 27-Sep-2015 on Hotels
4 out of 5
by Agnieszka from Toronto

Posted 05-Sep-2015 on Hotels
Stayed at The Charles with my husband for six nights in August. The location was perfect, the hotel was clean and well maintained. Overall - a great experience!