Rooftop terrace

Reviews of Relais Antica Badia - San Maurizio 1619

5 out of 5
Relais Antica Badia - San Maurizio 1619
Corso Italia 125, Ragusa, RG

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 161 reviews" "
Rating 8 - Good. 48 out of 161 reviews" "
Rating 6 - Okay. 13 out of 161 reviews" "
Rating 4 - Poor. 4 out of 161 reviews" "
Rating 2 - Terrible. 1 out of 161 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chiara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Ana Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highlight of my trip around Sicily
The hotel is gorgeous, a palazzo right in front of St. John the Baptist. The breakfast rooms are absolutely beautiful, surpassed only by the breakfast, with several made to order items like eggs Benedict. Also the little cannoli, stuffed by the staff right before you bite into them, are to die for. All the staff, on all areas of the hotel, was incredibly helpful and attentive. Will absolutely book again on a return trip, and probably for more days than I did this time around.
Stayed 1 night in Jun 2023
Response from Ignazio Ottaviano on 22 Jun 2023
Dear Ana Sofia, a big thank you for your words!For all of us it is a pleasure to know that the room, the location, the wow breakfast and the staff have been up to your expectations and we will share your words with our whole terrific team of whom we are very proud.See you soon in Ragusa, then!A warm goodbye, Ignazio OttavianoHotel Manager

10/10 Excellent

NISHAA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff are amazing!
Stayed 1 night in Jun 2023
Response from Ignazio Ottaviano on 11 Jun 2023
Dear Nishaawe are super happy to have met your expectations: our mission is to take care of our guests, knowing that we have succeeded in this, is our best reward. We are waiting for your family and you soon to make you live another fantastic experience branded Relais Antica Badia - San Maurizio 1619.Greetings from Ragusa,Ignazio OttavianoHotel Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were amazing, super friendly and helpful. Great restaurant reccommdations and tips for enjoying Ragusa. Provided responsive messaging support for any queries we had shile we were out and about. Location is great, with heaps of wonderful restaurant, cafe and bar options within a few minutes flat walk. Convenient to key sights. Big thanks in particular to Luca on the front desk for his thoughtful reccommdations.
Stayed 2 nights in May 2023
Response from Ignazio Ottaviano on 11 Jun 2023
Dear John, thank you for sharing your experience at our charming Hotel! We are pleased you have appreciated all our services but in particular we would like to thank you for mentioning our staff: a passionate and tireless team that works with great commitment to make every single stay special. We will forward your compliments to our team member!Best regards, Ignazio OttavianoHotel Manager

10/10 Excellent

Inna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the old historical property! The staff was very friendly and helpful
Stayed 1 night in May 2023
Response from Ignazio Ottaviano on 4 Jun 2023
Dear Inna, what a heartfelt review! You made our day when we read it. A special thanks for mentioning our staff: a eager and willing team that works hard to make every single stay unique!Best Regards,Ignazio OttavianoHotel Manager

8/10 Good

Su-Chuan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023
Response from Ignazio Ottaviano on 4 Jun 2023
Dear Su-Chuan, thanks for your feedback! Regards, Ignazio OttavianoHotel Manager

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a lot of local charm. The breakfast room was absolutely beautiful and the buffet had a lot of choices. The staff was very attentive and helpful. The immediate area had a good amount of dining options.
Stayed 2 nights in Apr 2023
Response from Ignazio Ottaviano on 4 Jun 2023
Dear Mary, thank you for giving us the highest rating in all categories. The entire team at Relais Antica Badia – San Maurizio 1619 is incredibly grateful for the kind review you shared!Greetings from Ragusa, Ignazio OttavianoHotel Manager

10/10 Excellent

ido

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2023
Response from Ignazio Ottaviano on 9 Apr 2023
Dear Ido,thanks for giving us the maximum score.Hurray! We are always happy when we manage to make our guests' stays perfect. Kind Regards, Ignazio OttavianoHotel Manager

6/10 Okay

Yao

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
B&B is even better . Stay away from this hotel
Stayed 1 night in Dec 2022
Response from Ignazio Ottaviano on 25 Dec 2022
Dear Yao,we always welcome our guests’ opinions with a self-critical mood and we have no problem apologizing if there are objective shortcomings.Every unsatisfied customer is a serious defeat for us, of course we can't always please everyone, it happens that expectations are sometimes disappointed and we are very sorry about it. We invite you to write us an email and tell us what went wrong during your stay in order to improve our standards.Thank you!All the best,Ignazio OttavianoHotel Manager

6/10 Okay

Mimi

Travelled with partner
Liked: Cleanliness, staff & service
It’s a decent hotel, but not fabulous.
Stayed 2 nights in Oct 2022
Response from Ignazio Ottaviano on 27 Oct 2022
Dear Guest,thank you so much for leaving us your review here. However, we would have appreciated more details about your stay in order to improve as we progress. If you like, you can write us an email.Best Regards,Ignazio OttavianoHotel Manager

8/10 Good

Silvia, Saratoga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel with very trendy staff.
Stayed 1 night in Aug 2022
Response from Ignazio Ottaviano on 24 Aug 2022
Dear Silvia,We are extremely happy that you enjoyed your stay in our amazing Relais!A warm greeting from all the staff,Ignazio OttavianoHotel Manager

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 nights at the Relais Antica Badia and used it as a base to explore Ragusa, Noto, Scicli, Marzamemi, Modica, and even managed to fit in a winery visit thanks to the wonderful staff at the front desk. (All day trips are highly recommended.) The room (Room 205) was amazing with a lovely balcony overlooking the Cattedrale di San Giovanni Battista. The bed, bathroom, and finishings were terrific - the nicest hotel on our travels so far. Breakfast was BIG and excellent quality - too big so we wanted to save room for other meals and had coffee at Caffè Italia instead, a lovely place across the road. We had aperitivo and dinner at the adjoining restaurant, Ciano, which is not to be missed! It was the best meal we had in Sicily so far (we're serious foodies). Definitely Michelin quality inventive food where every dish Is gorgeous, packed with flavour and very inventive. Every dish is like opening a present. And how often do you leave the restaurant having made friends with the head chef, sommelier and wait staff! Awesome! Parking on site worked well for us, but there's also a lot around the corner. Honestly, this visit was a real treat and we highly recommend staying here.
Stayed 4 nights in Apr 2022
Response from Ignazio Ottaviano on 18 Jun 2022
Dear Adam, We really enjoyed reading your amazing review. To tell the truth, being told to be the best hotel of your Sicilian trip has thrilled us! Thank you very much. A warm goodbye from all the staff, Ignazio Ottaviano Hotel Manager

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth one day trip
Good
Stayed 1 night in Oct 2021
Response from Michele Criscione on 15 Nov 2021
Dear Guest, thank You for Your feedback. Best Regards

8/10 Good

Denis

Travelled with group
Breakfast excellent in beautiful room but bedroom small
Stayed 1 night in Sep 2020

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2020

10/10 Excellent

JR, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms in an interesting old palace Nice amenities
Stayed 1 night in Oct 2019

8/10 Good

Gil, Hong Kong Hong Kong

Travelled with partner
Liked: Staff & service, amenities
A very historical building and the breakfast was great but rhe hallway abit dark
Stayed 2 nights in Sep 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room in a Palace
Lovely hotel in a converted Baron's palace in a good location although expect to walk down a lot to restaurants and other attractions in the town centre. Taxis are always available for between 10 and 15 euros if you prefer. Excellent and helpful service throughout. Room had a lovely Jacuzi but no walk in shower so for that reason I would ask for a different room next time.Also some beautiful sitting rooms for relaxation.
Stayed 5 nights in Sep 2019

10/10 Excellent

May, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff everyone was extremely helpful. We had a small technical difficultiy which was immediately addressed.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst this is a 5* property,it leaves a lot to be desired. The rooms are quite small and dark and there is little storage space. The breakfast for a 5* hotel was poor. Parking at €15 per night is a bit expensive. I also did not like the staff wanting to do everything for me as if I was incapable. I would have preferred to ask for assistance should I have needed it.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast in a beautiful dinning room. Very nice decorations all over the hotel. Professional staff.
Stayed 2 nights in Apr 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V Confortable and v friendly staff, nice breakfast
Great and confortable stay, very friendly staff
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel has a lot history. For any one want enjoy the difference of the hotels. You should stay a night or two. We had totally two different rooms.
Stayed 1 night in Dec 2018

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming 18th Century Palace!!!
We greatly enjoyed our recent stay at Relais Antica Badia, a charming hotel above the old city of Regusa. The staff was both attentive and helpful with suggestions and recommended some wonderful restaurants in close walking proximity. The rooms were spacious and comfortable with great beds and large bathrooms, and nice amenities. We chose to use their parking service for 15E per day, and it was well-worth the convenience of having them park the car and bring it to us within a few minutes whenever we requested it. I will mention that the walk (all downhill) to the center of the old part of Ragusa was long and very steep with many steps once the road ended, but we did it going down and then got a taxi to bring us back!
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Set in an old palace, across from beautiful church. Quite a walk to the old section of town due to steep cliff; therefore, better to take a taxi when doing so.
Stayed 1 night in Oct 2018

10/10 Excellent

Carmelo, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel facilities with extremely helpful and welcoming staff in the heart of Ragusa. I would not hesitate to stay there again and highly recommend it for any future travelers considering staying in Ragusa.
Stayed 3 nights in Sep 2018

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only bad thing was that the AC of the room did not work
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, at the centre of the new town
Lovely hotel, welcoming staff, grand surroundings. Near lots of restaurants and bars. Walked down into the old town then got the tourist bus back up - smart move as very steep steps back up
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling with an infant
The staff here was very friendly and helped us with places to see and eat. The room was clean and had a very unique vibe to it.
Stayed 1 night in Sep 2018

8/10 Good

Matthew

Elegant Old Palace
Beautifully remodeled old palace. Nice onsite courtyard parking. Very good and elegant breakfast. Rooms are small unless you upgrade. Enjoyed our stay!
Stayed 1 night in Aug 2018

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Better to stay in Ibla Ragusa
Not in the interesting part of Ragusa, which is the old Ibla Ragusa. Room felt small and dark. Overpriced.
Stayed 2 nights in May 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Beautifully, unique hotel in a perfect location! Loved everything about it!
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room a bit dark but nicely done Bathroom nice Wifi no good
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Helpful Staff
Very helpful staff. Rooms and Decor were also very nice
Stayed 3 nights in Apr 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location
The hotel is an old palace set back off the road. It is in a good location near the old part of Ragusa. The staff was helpful and pleasant. The breakfast was reasonably good. I would not put this hotel in the great category but it was nice enough.

10/10 Excellent

Ed, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel loved staying there
Great staff and friendly, location was perfect would stay again for sure
Stayed 1 night in Jul 2017

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renaissance Castle.
Ragusa is a delightful little town, hotel is by the church and trendy restaurants. A walk downhill to historic area so plan a ride back on the bus if you're not up to the return. Beautiful hotel, felt like a Renaissance castle.
Stayed 1 night in Jul 2017

8/10 Good

Steve, Palm Beach gardens, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old palace
Although hard to find, once inside the grounds an extraordinary old palace beautifully restored and preserved. The common rooms are like living in Versailles. Our room was small but nicely appointed. Staff was wonderful. Breakfast and WiFi included. Parking on grounds for 10 Euro/night. Only negative was hotel was in the upper city and the historic old city was 3-4 Km away.
Stayed 2 nights in Jul 2017

8/10 Good

nick B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff with good breakfast
Good location to explore SE Sicily Use the public buses for a bit of fun

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location but Hotel but needs updating
Hotel staff very helpful but Management needs to review what it is aiming for. Breakfasts are miserly other than for loads of cakes, tarts and pastries. Kettle to make own tea but have to ask to get water and selection of cheese, fruit etc at a minimal. Has the potential to be really good but needs to see what other Hotels offer for the same star rating

10/10 Excellent

Stephen, Rochester, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
XVIIth Century Palace converted to Hotel
Excellent stay at a XVIIth century palace built after the 1693 earthquake that devastated southeastern Sicily. Beautiful interiors and exquisite rooms for breakfast make you feel like Sicilian aristocracy. Nearby restaurants are exceptional and just down the street. Just across the street from the upper town's main square and San Giovanni Battista Basilica. Leisurely and picturesque 30 minute walk to older center of Ragusa Ibla.

10/10 Excellent

alan, commack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, old town easily within walking distance, rooms are very funky and fun. Only complain is that breakfast buffet more like a dessert bar.

4/10 Poor

Gordon, Australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
What you see aint what you get
The room we got was small, no power points, no Wifi, no tea and coffee facilities and no room air conditioner and no space at all No room for cases, no room in the bath room, shower was a space age nightmare The fashion was there, the décor was there, the palace was there but nothing to fill the travellers needs
Response from Andrea Galli - Hotel Manager on 7 Apr 2016
Dear Guest, thank you for your review. We'd like just to point out that: - WE HAVE INTERNET WiFi IN EACH ROOM AND ALSO IN BREAKFAST ROOM (free of charge) - WE HAVE AUTOMATIC/MANUAL AIR CONDITIONER SYSTEM WITH REMOTE CONTROL - You've booked a standard room, with a size of 20 mq, in differrent kind of room you will have more space in the bathroom and in the room. Thank you again for your feedback. My best regards Andrea Galli Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pearl
Mr. Ottaviani at the front desk was amazingly nice. Good conversation about the town from his local perspective, dinner tips, and curious information. Furthermore, we got to the hotel with a flat tire ( we popped it on the way to it over sicilian country roads) and Mr Ottaviani called the tire shop, who was waiting for us the following morning and in 7 minutes fixed replaced the tire at a low price and we were ready to leave. The hotel is simply gorgeous. the breakfast rooms are themselves a treat, and the food was outstanding.

8/10 Good

Einar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is an old palace opposite the cathedral in Ragusa new town. The rooms are delightful and the service excellent. Breakfast was average. Limited hotel parking through a very tight archway!! Parking in the area surrounding the hotel is not good. Take a cab to visit Ragusa old town, which is breath-taking and worth the effort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, well located.
,Excellent hotel. The staff was great. Well located in the new Ragusa. walking distance to ibla via a panoramic walk that takes about 20 minutes and is beautiful, a must see. Ibla is a beautiful town. Ragusa was an excellent place for us to stop and tour around Modica, noto and villa Amerina and also on the way to Taormina or Siracuse. If I visit this part of Sicily again I will definitely stay at this hotel again

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unreal hotel, quick walk to the old town. May be the best hotel I have ever stayed at.