Poulton Holidays from £124

I spent a night at the Brandon Hall Hotel, travelling for business. Pulling up to the hotel, the grounds look nice and the bar/reception area looks inviting. The staff at the reception was lovely, really friendly and welcoming. However, the night was a disaster. First, there was a constant hum in my room - it sounded as if the fan in the bathroom was on at all times. I could not close the door to the bathroom either (you can lock it from inside only). So I spent the night tossing in turning, but that wasn't even the worst. As I was tossing, something scratched my thigh - I started digging in the bed and to my horror, I found a human nail clipping. It was disgusting and honestly, I just gave up on sleep at that point. Not great considering I travelled for business, and had a long journey back after the work day. In the morning, I pulled the sheets off the bed as I always do to help housekeeping. The mattress was completely yellowed with zero protection, only thin bed sheet on top. The duvet had a variety of bodily fluid stains on it. I have complained about it at the reception, even showed a photo of the said nail. I didn't push for any compensation, as I was hoping that the hotel would get back to me directly to resolve the situation, but it appears they are not hence my negative review. I certainly will not be staying there ever again.

Very clean and spacious. Kitchen well equipped. Very well positioned for the ICC and arena

Had a great stay in the heart of Birmingham. Key collection was easy - from a local shop and car parking was secure on site. The apartment was modern and clean and the beds were comfortable. Plenty of places to visit and restaurants all in walking distance.

great location and value for money