Ratings based on 648 verified reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 20-Aug-2019
Staff lovely and attentive. Rooms tidy and plenty of room. Breakfast average and not replenished hallway carpets smell and are dirty
5 out of 5
by a verified traveller from SWINDON

Posted 20-Aug-2019
Proximity to ferry trtminals and easy access. were the reason for my choice. All aspects of the hotel exceeded my expectation for a resonable over night stay.
5 out of 5
by a verified traveller

Posted 19-Aug-2019
Three weeks ago I criticised the breakfast in this hotel but this time it left nothing to be desired. An excellent hotel for the traveller.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 18-Aug-2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 17-Aug-2019
5 out of 5
by a verified traveller

Posted 14-Aug-2019
Good quality staff and good hotel. Very efficient and friendly.
Comment from Hotel Management
14-Aug-2019 by Jessica, Hotel Management
Dear Guest, Thank you for taking your time to review our hotel, we are pleased to see you enjoyed your stay here with us and we hope to welcome you back on your next return to Portsmouth. Many thanks Jessica
5 out of 5
by a verified traveller

Posted 13-Aug-2019
Great breakfast, good selection and something to satisfy everyone in our party
Comment from Hotel Management
14-Aug-2019 by Jessica, Hotel Management
Dear Guest, Thank you for taking your time to review our hotel, we are pleased to see you enjoyed your stay here with us and we hope to welcome you back on your next return to Portsmouth. Many thanks Jessica
4 out of 5
by a verified traveller

Posted 12-Aug-2019
We only stayed over night room fab. bed comfy. bathroom clean only one bath towel though hot . Breakfast minimal. And empty. Staff lovely
Comment from Hotel Management
12-Aug-2019 by Sadia, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel. We are pleased to hear that you had a comfortable stay with us. In regards to breakfast, I will pass on your review onto our management team and Breakfast team. Kind Regards
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 06-Aug-2019
5 out of 5
by a verified traveller

Posted 04-Aug-2019
No parking fee. Air conditioner. Breakfast included. Didn’t have to walk up stairs with bags.
Comment from Hotel Management
07-Aug-2019 by jess, Hotel Management
Dear Guest, Thank you for taking your tine to review our hotel, we are pleased to see you enjoyed your stay here with us and we hope to welcome you back soon. Many thanks Jessica