- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is very good for Gunwharf Quays and Dockyard
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Along with a bar/lounge, this smoke-free hotel has a 24-hour business centre and WiFi in public areas. Continental breakfast is free. Other amenities include self parking, conference space and concierge services. All 130 rooms offer WiFi, coffee makers and flat-screen TVs with satellite channels. Other amenities available to guests include hairdryers, safes and showers.
Great location of course. Everything pretty standard for Holiday Inn Express - but........ they couldn't cope with breakfast. Tables not being cleared, receptionists checking people in/out, then trying to clear tables. Ran out of mugs both mornings we were there. Large plates not warmed but small plates were? Food ran out quickly and took time to replenish, what was out seemed to go cold quickly. A hotel does this every morning, surely you should have got good at it by now? Seems not....so be prepared....