Exterior

Reviews of AC Hotel Porto by Marriott

4 out of 5
AC Hotel Porto by Marriott
Rua Jaime Brasil, 40, Porto, Porto

Reviews

8.6

Excellent

Rating 10 - Excellent. 212 out of 484 reviews" "
Rating 8 - Good. 196 out of 484 reviews" "
Rating 6 - Okay. 55 out of 484 reviews" "
Rating 4 - Poor. 13 out of 484 reviews" "
Rating 2 - Terrible. 8 out of 484 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

almerindo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Matt

Stayed 1 night in Feb 2024

10/10 Excellent

DARIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sraya

Stayed 3 nights in Nov 2023

6/10 Okay

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Didn't provide basic things, like iron, fridge,water only upon request, will say is a 3 stars hotel with a 5 stars personnel
Stayed 6 nights in Sep 2023

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel a fair walk into the town but right next to a large mall and supermarket. Quiet area. Hotel was clean and well maintained. Excellent air conditioning
Stayed 4 nights in Aug 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Sandeep

Stayed 1 night in May 2023

6/10 Okay

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Edissa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful.
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

10/10 Excellent

annie

Stayed 1 night in May 2023

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, stadium and highway
Stayed 1 night in Apr 2023

8/10 Good

Dale

Stayed 2 nights in Apr 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

Alberto

Liked: Cleanliness
Stayed 2 nights in Sep 2022

10/10 Excellent

Manjit, northampton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean & crispy rooms, very helpful & understanding staff, breakfast options are ok but Ala cart food at their restaurant is very good . This hotel is only 15 mts drive from OPO airport and 5-7 mts drive from Porto downtown.
Stayed 5 nights in Sep 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean and comfy
Stayed 1 night in Aug 2022

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

8/10 Good

Meenakshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Nurini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a few steps away from the shopping mall. The lift doesn’t come quick and anyone can walk in to any floor without having to punching the room key on the lift.
Stayed 1 night in May 2022

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodating.
Stayed 1 night in May 2022

10/10 Excellent

Mary

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable stay all amenities available great staff.
Stayed 1 night in May 2022

6/10 Okay

Carlos

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Property is very old but staff was great.
Stayed 3 nights in Apr 2022

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Onur

Stayed 1 night in Mar 2022

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very hilly area, making it difficult to walk. Right next to the hotel there is a mall, that it’s got everything one needs. Breakfast was all right. There was a buffet style, but due to the pandemic, they will serve you instead. Downtown Porto is close by, and we used Uber for our transportation around the city. We would stay again at this hotel, even then the bed was a little too hard for our taste.
Stayed 3 nights in Jan 2022

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for Covid testing and especially for the FC Porto x Benfica match.
Stayed 4 nights in Dec 2021

10/10 Excellent

Gilad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short business trip
All in all - very good hotel Good breakfast. Good WiFi located out of the city (easy pickup) and close to a nice mall (3 min. walk)
Stayed 2 nights in Nov 2021

6/10 Okay

meenu

Liked: Cleanliness
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Practical location, good hotel overall with good service. Only thing to comment is the small size of the tv
Stayed 3 nights in Nov 2021

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
AC Marriott
The bed was uncomfortable . This is a 4 star hotel they don’t have hot drinking in the standard room, so tea or coffee, I been stay in a lots of hotels from 3-5 stars. They always have tea and coffee in the room and a comfortable beds. Always nice and good customer care. Tea and coffee is a minimum that hotels should offer to people. This hotel standard is a 2 star hotel. I haven’t been a 2 stars hotel. This hotel looks good only from the surface. They don’t know how to accommodate people. Staff is friendly.
Stayed 5 nights in Oct 2021

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice if attending soccer game
Great hotel! We went to the FC Porto game and the hotel is located direcy across the street. Super clean and excellent experience with check in. There was plenty of free parking around hotel plus ot is connected to a huge mall with everything you could possibly need. Only about 15 minute drive to downtown Porto. Would definitely stay again.
Stayed 1 night in Aug 2021

10/10 Excellent

maxine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Short break in Porto
Lovely rooms ,very clean and amazing beds Buffet breakfast was good but could’ve done with a larger selection ,location next to the shopping mall was fantastic,would definitely recommend and stay again
Stayed 1 night in Aug 2021

10/10 Excellent

Joao

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Very little to recommend this unless you're in a match against FC Porto, and even then... Unfriendly staff, maids who did little, no room service, and a miserable location far from the city.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good. Porto is a fantastic city to visit. Absolutely amazing. The staff were very friendly, food and drinks was limited I believe was because of the pandemic season. One thing the we thought was a bit odd was book the breakfast time everyday.
Stayed 15 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Stayed 5 nights in Jan 2020

8/10 Good

Samuel

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and clean. It doesn’t have a coffee maker open the room
Stayed 1 night in Nov 2019

4/10 Poor

Lewis

Stayed 2 nights in Oct 2019

8/10 Good

Barry

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
OK but poor cleanliness
Our room was comfortable and spacious but we noticed several stains on the floor which were still there on the morning we checked out - 4 days later. I was able to wipe these marks away with a damp cloth so it is clear that cleaning regimes leave a lot to be desired. We like a light breakfast and feel that 15 euros is a lot to pay for a coffee and a croissant. We found the adjacent Alameda shopping mall has a food court on the top floor where we could have breakfast for less than 5 euros for both of us. We used the bar/restaurant a couple of times in the evenings and the food was good although it could have been served a little hotter. Staff were always helpful, friendly and chatty. There is not much in the area in terms of bars/restaurants. But walk out the front door, turn right, head down steps and across the road and you're in the grounds of Estadio Da Dragao, the home of FC Porto soccer club. There is a metro station in front of the stadium and so it's pretty easy to get into town for sightseeing and night life. I chose this hotel because it advertised car parking and we managed to get a 'free' space in front of the hotel. The AC also has its own garage for which there is a charge. We did complain about the coldness of our room and were advised that there was no heating. We turned off the air con but every day the housekeeping staff had put the air con back on maximum and the room was like an ice box upon our return.
One of the stains on the bedroom floor.
Stain still present after 4 days was easily wiped away with a damp cloth.
Stayed 4 nights in Sep 2019

10/10 Excellent

Olesia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The room was dusty in places, and had not been cleaned properly.
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019