Lobby sitting area

Reviews of Hospitality Inn

2 out of 5
Hospitality Inn
10155 SW Capitol Hwy, Portland, OR

Reviews

7.8

Good

Rating 10 - Excellent. 292 out of 1000 reviews" "
Rating 8 - Good. 428 out of 1000 reviews" "
Rating 6 - Okay. 167 out of 1000 reviews" "
Rating 4 - Poor. 64 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hayden

Travelled with group
Liked: Cleanliness, staff & service, amenities
Always a great stay
Stayed 1 night in Mar 2024

8/10 Good

Charles, Downey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Fix the hot tub, serve breakfast, and what happened to the old guy at check in, he was cool.
Stayed 6 nights in Feb 2024

10/10 Excellent

Rayanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Hospitality Inn when I'm in Portland.
Stayed 1 night in Feb 2024

2/10 Terrible

Phillip

Stayed 4 nights in Jan 2024

10/10 Excellent

Rayanne

Liked: Cleanliness, staff & service, property conditions & facilities
I ALWAYS stay at the Hospitality Inn when I'm in Portland. Super Front Desk Service. Lovely experience.
Stayed 1 night in Dec 2023

8/10 Good

Shannon

Stayed 1 night in Dec 2023

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service
Front desk clerk was really helpful.
Stayed 1 night in Nov 2023
Response from Management on 29 Nov 2023
Hello David, We appreciate the awesome review. We hope to see you sometime in the near future! Thank you.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
Comfortable quiet and warm wonderful staff I would recommend
Stayed 7 nights in Oct 2023
Response from Management on 23 Nov 2023
Thank you for your stay!

6/10 Okay

Andres

Travelled with family, Business traveller
Not bad, it did smell. If taking smaller children i would not stay there.
Stayed 2 nights in Nov 2023
Response from Management on 23 Nov 2023
Thank you for your stay!

10/10 Excellent

Mary

Very nice font desk attendant- clean and good size rooms!
Stayed 1 night in Oct 2023
Response from Management on 30 Oct 2023
Thank you for the awesome review. We hope to see you again in the future!

10/10 Excellent

Wheat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice clean spacious room and friendly professional staff. Would definitely stay there again!
Stayed 1 night in Oct 2023
Response from Management on 25 Oct 2023
Thank you for the awesome review. We hope to see you again in the future!

10/10 Excellent

Sylvia A.

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2023
Response from Management on 25 Oct 2023
Thank you for the awesome review. We hope to see you again in the future!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bargain
This place is clean and quiet Just what I was looking for The manager is friendly and helpful I really like staying here Less expensive than some places and a very homey place I recommend it
Stayed 7 nights in Oct 2023
Response from Management on 1 Nov 2023
Hello William, We appreciate your review as always we love to have you at our location. Thank you!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on 25 Oct 2023
Thank you for the awesome review. We hope to see you again in the future!

10/10 Excellent

Wilbert

Stayed 1 night in Oct 2023
Response from Management on 30 Oct 2023
Thank you for the awesome review. We hope to see you again in the future!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a try
Like this place Very accommodating
Stayed 21 nights in Sep 2023
Response from Management on 12 Oct 2023
Hello William, thank you for being a valued guest at our Hotel. It is always a pleasure to have you here. We look forward to seeing you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here on all my trips
The manager is an awesome lady Very helpful.
Stayed 3 nights in Sep 2023
Response from Management on 4 Oct 2023
Hello! We appreciate the feedback. We hope to see you again soon!

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Management on 4 Oct 2023
Hello, We appreciate the feedback. We hope to see you again!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay.
Stayed 1 night in Sep 2023
Response from Esmeralda -Front Desk on 14 Sept 2023
Thank you for the awesome review. We hope to see you again in the future!

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Esmeralda -Front Desk on 14 Sept 2023
Thank you for the awesome review. We hope to see you again in the future!

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Esmeralda -Front Desk on 14 Sept 2023
Thank you for the awesome review. We hope to see you again in the future!

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Property conditions & facilities
It had all the basic accommodations that you would need for an overnight stay if you weren’t planning to hang out in your hotel room all day. The front desk staff was pleasant. It’s supposed to be smoke-free rooms, but unfortunately the hallways/stairwells still smelled like cigarette smoke. The box spring mattress in the room I was in had a massive brown stain on it that I could only hope was coffee, but wouldn’t they want to at least try to cover it up? A few convenient dining options right next door. Overall review is average and that you truly just get what you pay for most of the time.
Stayed 1 night in Sep 2023
Response from Esmeralda -Front Desk on 14 Sept 2023
Hi Nicole, it was our pleasure to have you at our Hotel. So glad that you found all of our staff pleasant! We do apologize about the smoking as it can be an issue for some. Thank you for bringing up the stain on the box spring mattress our staff has since deep cleaned it. Over all we hope that were able to relax and hopefully we will have the pleasure of seeing you again sometime in the future.

8/10 Good

JADE, newport

Stayed 1 night in Aug 2023
Response from Management on 4 Oct 2023
Hello, We appreciate the feedback. We hope to see you again!

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Esmeralda -Front Desk on 14 Sept 2023
Thank you for the awesome review. We hope to see you again in the future!

10/10 Excellent

Randy, Caldwell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Bedding and Beds very comfortable, Safe neighborhood fenced parking. Excellent staff nice rooms. We will definitely stay again. Most of the hotels in Portland are so run down and surrounded by homeless this place is neither run or surrounded by scary individuals. Priced very reasonable you can save 20 bucks a night but you’ll be staying in a dump stay here you will be very glad you did!
Stayed 2 nights in Jul 2023
Response from Esmeralda -Front Desk on 14 Sept 2023
Thank you for the awesome review. We hope to see you again in the future!

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Clean and quiet hotel. Decor is A bit dated, but that is outweighed by cleanliness, quiet and attentive housekeeping service.
Stayed 3 nights in Aug 2023
Response from Esmeralda -Front Desk on 14 Sept 2023
Thank you for the awesome review. We hope to see you again in the future!

10/10 Excellent

Matt

Stayed 3 nights in Aug 2023
Response from Esmeralda -Front Desk on 14 Sept 2023
Thank you for the awesome review. We hope to see you again in the future!

10/10 Excellent

james

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The best night sleep I've had in months. The staff were amazingly accommodating and very nice.
Stayed 1 night in Jul 2023
Response from Esmeralda -Front Desk on 14 Sept 2023
Hi James, It was our pleasure to have you at our Hotel! We are so happy that you were able to get the best night sleep at our place. Thank you for the awesome review. We hope to see you again in the future!

2/10 Terrible

jena

Stayed 1 night in Jul 2023
Response from Esmeralda -Front Desk on 14 Sept 2023
Hello Jena! I am sorry that we did not meet your standards. We would like to hear your feedback on your stay and make it better to the best of our ability for your next visit.

10/10 Excellent

Abhishikt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean rooms. Elevators, close to I-5.
Stayed 1 night in Jul 2023
Response from Esmeralda -Front Desk on 14 Sept 2023
Thank you for the awesome review. We hope to see you again in the future!

8/10 Good

Dylan

Travelled with family and small children
Hot tub was nice
Stayed 3 nights in Jul 2023
Response from The front desk on 8 Jul 2023
I'm glad you enjoyed it! And thanks for staying with us.

8/10 Good

Loretta

Stayed 2 nights in Jun 2023
Response from The front desk on 8 Jul 2023
Thanks Loretta, for the review. Hope you will stay with us again.

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities
Besides the channel selection on the TV and no coffee or breakfast, the stay was great.
Stayed 1 night in Jun 2023

10/10 Excellent

Rayanne

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at the Hospitality Inn for several years. Everyone at the Front Desk is friendly and kind. Great Location.
Stayed 1 night in Jun 2023
Response from The front desk on 8 Jul 2023
Thanks Rayanne, we always enjoy seeing you.

4/10 Poor

Sabina

Stayed 1 night in Jun 2023

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe there as the room door had 2 locks. Restaurants close by.
Stayed 1 night in Jun 2023
Response from The front desk on 8 Jul 2023
Thanks Lynn, there are two things we work hard to do here. First clean rooms and the other the safety of our guests.

4/10 Poor

Bob

Travelled with family
Disliked: Property conditions & facilities
The front door was locked at 2:00 in the afternoon. This indicated that they also felt the neighborhood was not safe. We immediately check out and were charged over $200 per room (we had rented 2 rooms). We never used the rooms.
Stayed 5 nights in Jun 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at the Hospitality Inn. The price was fair, the room was clean and roomy, and for what I paid I couldn’t complain. A little musty in the front foyer and hallways, but other than that real pleasant.
Stayed 1 night in Jun 2023

8/10 Good

Heleena

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

8/10 Good

Ying Yi

Stayed 2 nights in Jun 2023

10/10 Excellent

Alyssa

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were courteous and helpful. We would be happy to stay here again.
Stayed 1 night in Jun 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the no frills hotel.
Very clean room. Reception was exceptionally friendly and helpful. Hotel was showing its age but we found the room spacious and well kept. We also going the bed exceptionally comfortable. Would stay again.
Stayed 1 night in May 2023

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Kasey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a typical hotel experience should be like.
Stayed 1 night in May 2023

8/10 Good

murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023