Marissa, Thank you for your feedback and the 5/5 review! We apologize the pool and hot tub were not clean during your stay, we understand this is frustrating and this is not a common occurence at our hotel. We're happy you enjoyed your stay despite this, we hope to see you again!

Hi Kanchan!Thank you for the 5-star review, friend! We're thrilled to see that you enjoyed your stay, and we hope to host your next stay in Portland!!! We'll see you soon

Hi Dhruvin! We're thrilled to see that you had a great stay with us! Thank you so much for sharing your feedback We can't wait to see you the next time you're in town -- Cheers!

Minyoung,Thank you for the 5/5 review!

Kam, We appreciate you taking time to leave us a review. On behalf of us all at the Holiday Inn Express NW, I'd like to apologize for the experience you had during your stay with us. This is certainly not a refleciton of a normal occurence and we appreciate your flexibilty and understanding of our mistake. We hope you visit us again in the future and allow us another chance to make your stay a 5/5.

Doreena, Thank you for your review. I'd like to apologize for the odor you experiened in your room. In the future, please do not hesitate to let us know and we will do our very best to accommodate your request.

Hi Alberto! We're stoked to hear that you had a wonderful stay with us!!! Thank you for sharing your feedback with us, and we hope to see you again soon Cheers!

Hi Brandon! Thankyou so much for providing your feedback with us -- we greatly appreciate it! We are very sorry that your stay was unpleasant, as this is never the energy we want folks to experience while they are here with us!!! The elevator does stop at the lobby when it comes up from the lower lobby as a security measure, to ensure that no non-guests are attempting to enter via the garage. Please reach out to us at hixreservationspdxor@gmail.com to further discuss your experience and other issues you experienced! We would love the opportunity to host you again, as we're sure we can provide you with a 5-star stay ---- Thank you!

Hi Karen! Thank you so much for the 5-star review!!! We're very happy to hear that the hotel was to your liking! We hope to host your next stay in Portland

Hi Rebecca! Thank you so much for sharing your feedback with us! We're very sorry to hear that your experience was not up to standard, as this is not the sort of stay we want folks to have. Please reach out to us at hixreservationspdxor@gmail.com to further discuss your stay with us. We do hope you'll give us another chance, as we hope to provide all guests with a 5-star experience!!! Thank you!

Hi Taylor! Thank you so much for taking the time to provide your feedback -- we appreciate this immensely. We are deeply sorry to hear that someone was smoking in the stairway, as this is not a smoking hotel nor is that the sort of experience we want our guests to encounter!!! We will be more diligent about this moving forward, and we do hope that you'll stay with us again We'd love to provide you with a 5-star experience!

Hi Mary! Thank you so much for sharing your feedback with us -- we will certainly pass this on to our team and ensure this is resolved moving forward! We do hope you'll give us another chance to let us host your stay We'd love to provide you with a 5-star experience!

Thank you for sharing your feedback, Diana! We're stoked that you had a wonderful stay!!! See you soon!

Hi Jose! Thank you for sharing your feedback with us! We're happy that you enjoyed your stay, and we do hope to see you again!!! We'd love to provide you with a 5-star experience

Thank you so much sharing your feedback with us Manuel! We're thrilled you enjoyed your stay, and we hope you'll return soon -- we'd love the opportunity to provide you with a five-star experience!!!Cheers!

Thank you Anna

Desbah,Thank you for great rating.

Hi Seth! Thank you so much for sharing your feedback with us! We're thrilled that you enjoyed the location, and we hope you'll give us another chance to provide you with a 5-star experience next time!!! Cheers mate,

Thank you for sharing your feedback with us Jennifer -- we greatly appreciate it!!! We do hope you'll give us another chance to provide you with a five-star experience Cheers!

Hi Brett!Thank you so much for the 5-star review! We're thrilled that you enjoyed our breakfast! We look forward to seeing you again, friend Cheers!

Hi Sarabjeet! Thank you for providing your honest feedback -- we greatly appreciate it. Is there anything in particular we could've done to improve your stay? We hope you'll give us another chance to provide you with an exceptional experience!Cheers!

Hi Rajagopal! Thank you so much for the 5-star review! We're stoked that you had a great stay, and we hope to see you again soon!!!

Thank you so much for the 5-star review Angie --- we're thrilled to hear that you had a great stay!!! We appreciate the feedback, and we look forward to seeing you again soon

Merijoyce, Thank you for your review. I'd first like to extend our deepest apologies for the condition of your room during your stay. In the future, please do not hesitate to bring this to our attention and we will do our best to accommodate you. We hope you allow us another chance in the future.

Rebecca, Thank you for your review! Please let us know if there is anything we can do to make your stay a 10/10 next time.

Thank you so much Kathryn for your honest review -- we appreciate the feedback! Do you have any suggestions in particular on how we could've improved your stay? We hope you'll give us another chance to provide you with a 5-star experience! Thank you again, and cheers!

Hi Francisco! Thank you so much for giving us a 5-star review! We're so happy you enjoyed your stay with us, and we can't wait to see you again!Cheers!

Hi Kinda, thank you so much for taking the time to provide your honest feedback. We appreciate it, and we look forward to seeing you again! Cheers!

Hi Navtej! Thank you for taking the time to provide your honest feedback, which we greatly appreciate! Is there anything in particular that we could've done to improve your experience? We hope you'll give us another chance to provide you with a 10-star stay!!!

Thank you April for the 5-star review! We appreciate your feedback and we look forward to hosting you again sometime Cheers and Happy New Year!!!

Thank you for your review Moloud! Is there anything in particular we could change to ensure a 5-star experience for our guests? Your feedback is greatly appreciated!Thank you and Happy New Year!

Thank you kindly Travess for taking the time to write an honest review of your experience -- we appreciate your feedback greatly! We apologize for the issues you encountered within your room as well as the customer service. These are definitely not the standards we strive for, and we will certainly take your words into account moving forward to ensure this does not happen again. We do hope you'll give us another chance to provide you with a lovely experience!Thank you again, and Happy New Year friend!

Thank you for the 5-star review Hardeep! We're happy you enjoyed your stay, and we hope to see you again!Cheers!!!

Thank you for the 5-star review Ruben! We appreciate you, and hope to see you again soon -- Cheers!

Atit, We appreciate your comments and the 5/5 review! Your review will be kept in consideration during property improvement activities.

Eric, Thank you for your review. Please let us know if there is anything we can do to make your stay a 5/5!

Joseph, We appreciate the 5/5 review! Thank you for staying with us.

T, Thank you for the 5/5 review!

Hi Jie! We are happy you enjoyed your stay! Is there anything in particular we could've done to improve your experience? We appreciate your feedback, and hope to see you again soon Cheers!

Were glad to hear and we appreciate recognition.

Jim,Thank you for taking time to leave us a review!

Pallav, Thank you so much for the 5/5 review!

Kinda, We are so glad to hear your enjoyed your stay and the pool and hot tub! We sincerely apologize for the dissatisfaction regarding the parking fee and the limited accommodations in the top level. This is a new addition to our hotel and has been highly requested given the recent community conditions. In the future, let us know if you have any difficulties utilizing the parking accommodations and please allow us to present an alternative. We will try our best to make your stay full of as much ease as possible. We truly appreciate your business and hope to see you again on your next trip to Portland!

Chetanraj,Thank you for the 5/5!

Wendy, Thank you for the review!

Kristen, Thank you for your review and your kind words. I'd like to apologize for the unsatisfactory room accommodations. It appears your review has been cut short, but we will take this into consideration when disclosing our bed sizes in the future. We hope to see you again soon!

Ruben,Thank you for the review, we hope to see you again soon.

Thank you for your review!

Kwan,Thank you for allowing us to be your preferred lodging accommodation throughout the years, we hope there are many more to come!

Stephanie, Thank you so much for the 5/5 review and your kind words! This is high praise and we're honored we made the cut!