Ratings based on 362 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from BERMUDA

Convenient to airport and the Maine Mall

Posted 07-Aug-2016
Pros: All of the above.
Location: The location is first rate, and within walking distance to the airport if you don't have a lot of suitcases to lug.
We enjoyed our brief stay at this hotel. The staff were great, and friendly. The free shuttle was handy to go to and from the airport, the Maine Mall, and also downtown. We will definitely stay at this hotel again.
Comment from Hotel Management
09-Aug-2016 by General Manager, Hotel Management
Thank you for staying with us and for sharing your comments with us. We are glad that you enjoyed your stay and we hope you will come visit us again soon.
4out of 5
by A verified traveller from Denver, CO

Nice hotel right at the Jetport

Posted 29-Jul-2016
Pros: A really nice facility, great pool and workout gym, about a 2 minute walk to the terminal, the staff was very friendly and efficient.
Cons: The only problem I had was esthetic. My room needed new paint, and the room door is badly aligned with the door frame. Calking around bathtub funky.
Location: The Jetport is right there. An easy walk. I only stayed over one night so I didn't
Enjoyed my stay at this hotel. Great staff, the manager on duty was very helpful and efficient. I'll stay there again if I ever find myself in Portland, ME again.
5out of 5
by A verified traveller

Very conveinient

Posted 12-Jul-2016
Pros: Clean, nice staff, free breakfast.
Cons: Water in pool warmer.
Location: Very convenient to the airport.
Very convenient to the airport. Rooms quiet. Quick shuttle. Took me back to get rental car in AM, very quick. Very nice and pleasant staff! Pool has very nice slide. Water in pool could be warmer though. Free breakfast. Worked very well for my special needs child, wife, and myself.
4out of 5
by A verified traveller

Posted 05-Jul-2016
Nice hotel! Good location! Breakfast included! Near downtown Portland! Welcoming lobby! Will stay here again! The only complaint is the pillows are too soft! It is right next to the Portland international airport! Surprisingly, there is a microwave in our room! Staff is just okay, not super friendly! Hopefully they could improve on that!
Comment from Hotel Management
06-Jul-2016 by Guest Service Manager, Hotel Management
Thank you so much for sharing your thoughts with us. We are so pleased that you enjoyed your stay and will stay with us again the next time your plans bring you to Portland. I am sorry to hear that you were not 100% satisfied with customer service. We take great pride in ensuring that our staff is friendly and welcoming. This is not something we take lightly, and we will continue to improve . Thanks again. We hope to see you soon.
4out of 5
by Peter

This traveller left a rating score only Posted 29-May-2016 on Hotels
5out of 5
by David from Boston

Clean, Friendly, Convenient, Comfortable. A+

Posted 27-May-2016 on Hotels
Great hotel super close to the airport. Little kitchenette area with mini-fridge, microwave and Keurig coffee maker. Comfy bed and very clean. The staff was super friendly and accommodating. I'd mentioned my long day and the darling woman at the front desk gave me a coupon for a complimentary house beer or wine. I mean come on!! That's awesome!! Would definitely stay here again when in the area.
4out of 5
by A verified traveller from NJ

Posted 15-May-2016
Close to airport. Staff was nice and it was clean. Can't ask for more
4out of 5
by A verified traveller

Great airport hotel

Posted 13-May-2016 on Hotels
This hotel is a stone's throw from the airport. The breakfast buffet is good and fast.
5out of 5
by A verified traveller

Nice hotel next to the airport.

Posted 03-May-2016
Location: Two minute drive to shopping.
Great hotel for using the Portland airport. Left vehicle there and took shuttle which was very quick, to airport. Upon return, were about to call hotel and the shuttle showed up without the need to call. Service was very friendly and efficient.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Apr-2016 on Hotels