Ratings based on 465 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Lincolnville, ME

Just Perfect

Posted 17-Sep-2017
Flying out and in of the Portland Jetport, this hotel is marvelously convenient: van service at all times, lovely, clean, quiet rooms, reasonable prices. The semi-buffet breakfast is better than in most places and the wait staff friendly and competent. We will probably stay at this hotel not just when we're flying but when we're visiting Portland.
2 out of 5
by A verified traveller from Sacramento, CA

Posted 12-Sep-2017
Very bad. Never again. Poor customer service. Iron board was missing and called for the services and waited for few hrs and call again to remind to bring it. Room provided me was not a normal room. Appears to me the amenities are for wheel chair using individuals.
3 out of 5
by A verified traveller

Posted 08-Sep-2017
Service at front desk was good. The room was not as clean as it should have been. Carpet hadn't been vacuumed thoroughly. Window sill and heater/air conditioning unit both were very dusty and covered in dried, dead bugs. Amenities in the room were good. Location and convenience for airport is perfect.
4 out of 5
by A verified traveller

Nice but pricy.

Posted 07-Sep-2017
Warning: breakfast is not free and is expensive. No signs with prices in lobby.
5 out of 5
Recommended
for Everyone
by A verified traveller

Room fridge

Posted 09-Jul-2017
My room did not have a fridge as stated when I made my reservation,
4 out of 5
Recommended
for Everyone
by A verified traveller

Four stars

Posted 07-Jul-2017
Musty smell from AC and bathroom door that won't lock are 2 complaints. Rest is as expected.
3 out of 5
Recommended
for Everyone
by A verified traveller

Close to the airport, could use a little cleaning

Posted 06-Jul-2017
Broom wasn't totally dirty just two comforters really need a good cleaning
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Great hotel

Posted 30-Jun-2017
Great hotel that is just a few minutes away from the hustle and bustle of downtown Portland. The hotel had live music and free drinks and appetizers in the early evening. If you are flying in or out of Portland's International Airport, you can't get much closer, as we could see the tarmac as we were pulling in. Despite the proximity to the airport, we did not hear the planes at all. Overall we would highly recommend this hotel and would definitely stay there again.
1 out of 5
by A verified traveller

Horrible smell. Horrible staff.

Posted 29-Jun-2017
No matress cover or blanket just a sheet and a stained bed cover. Bad smell.
5 out of 5
Recommended
for Everyone
by A verified traveller

Portland visit

Posted 28-Jun-2017
I found the hotel to be at an excellent location for my needs. The hotel itself was very nice and quiet inspire of its location at the jet port. I'm very pleased with our stay.