Nice hotel! Good location! Breakfast included! Near downtown Portland! Welcoming lobby! Will stay here again! The only complaint is the pillows are too soft! It is right next to the Portland international airport! Surprisingly, there is a microwave in our room! Staff is just okay, not super friendly! Hopefully they could improve on that!
Comment from Hotel Management
06-Jul-2016 by Guest Service Manager, Hotel Management
Thank you so much for sharing your thoughts with us. We are so pleased that you enjoyed your stay and will stay with us again the next time your plans bring you to Portland. I am sorry to hear that you were not 100% satisfied with customer service. We take great pride in ensuring that our staff is friendly and welcoming. This is not something we take lightly, and we will continue to improve . Thanks again. We hope to see you soon.