Ratings based on 327 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from atl, ga

Posted 31-Jan-2016
Very nice hotel very close to the airport. Super nice rooms. 24 hour shuttle to & from airport
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jan-2016
Close to airport very clean and friendly staff ....
1 out of 5
Recommended
for Everyone
by A verified traveller

Very Nice Stay

Posted 22-Nov-2015
Pros: Clean, friendly, great location
Cons: nothing
Location: Freeport - LL bean, downtown for dinner, shopping at the Maine mall right around the corner
Second time I stayed here - excellent experience each time. Staff if professional, food is good, service is exemplary (airport service 24 hours, shuttle to downtown). Managerial staff very attentive.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tucson, AZ

Clean and Inviting

Posted 18-Nov-2015
Pros: Closeness to Jetport
Location: Perfect when flying out of Jetport as the shuttle is 5 minutes and runs 24/7
Very clean and inviting hotel. Quick check in with great amenities. Close to Jetport. Very satisfied with this stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Roanoke, VA

Very Accomodating

Posted 16-Nov-2015
Pros: Rooms are very clean. It is close to the airport. The main lobby has a beautiful, large table near the fire place to work in peace.
Cons: Stereo in lobby is really loud.
Location: Less than a mile from lots of shopping. Shuttle from hotel to downtown/waterfront where all the food venues and activities are.
The manager Lou was excellent. He clearly understands service. He and his staff were very accommodating from time of check in (allowed to check in early), room service, to airport service. Lou went above by helping us resolve an issue with our rental car. Thank You.
3 out of 5
Recommended
for Getaway With Friends
by Nancy from Midcoast Maine

Not what you might expect from a Hilton.

Posted 11-Nov-2015 on Hotels
I met my daughter here for a show at the Cross Arena downtown. We chose the hotel based on the ratings and because we got a good deal on Hotels.com. The staff at the desk was very nice. The room was just a basic hotel room. We noticed that there were two bottles of water that had bee thrown up on top of the cupboards above the refrigerator. Not sure how housekeeping missed it. We went out Saturday night and returned at the benign hour of 9:30 - there was absolutely no place to park! We ended up parking in front of the dumpsters and notified the front desk, just to be sure we weren't towed. The next morning, about 9:30. housekeeping knocked on our door. I thought it was odd because we were checking out that morning, and I've never had that happen when it was an overnight stay. Shouldn't they wait until they've had confirmation that we checked out? Our beds were comfortable, but I wouldn't choose this place again unless we got a great deal.
4 out of 5
Recommended
for Couples
by Robert from Albuquerque

Perfect place to stay if you have an early flight

Posted 11-Nov-2015 on Hotels
Perfect place to stay if you have an early flight from PWM. Comfortable room and amenities like the (small) fitness center and pool are nice.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel convenient to the airport.

Posted 06-Nov-2015
Comfortable, clean room, excellent breakfast and service!
4 out of 5
Recommended
for Everyone
by A verified traveller from St. Louis, MO

Close to the airport

Posted 03-Nov-2015
Pros: I liked having the business area in which to print out our boarding passes.
Location: We were only there from 5 p.m. until 3 a.m. We found a decent restaurant close by.
We were only there from 5 p.m. until 3 a.m. Therefore we could not avail ourselves of many amenities.
5 out of 5
Recommended
for Everyone
by A verified traveller

Best hotel to use when using Portland Jet port.

Posted 01-Nov-2015
I have never been disappointed at this hotel. Remodel is attractive. Staff pleasant and helpful