Ratings based on 383 Verified Reviews

3.4 out of 5
64% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Portland, Or

Visit family and do some shopping.

Posted 27-Mar-2017
Pros: Close to my son's house and very convenient for shopping and restaurants.
Cons: Soundproofing walls.
Location: Off of 185th and restaurants and shopping close by.
Great stay but rooms need to be sound proofed as I was awake for over 2 hrs while people in next room had a very LOUD sexual encounter. Could not drown it out even with the TV going. Other than that it was good. Staff was very nice and very helpful
Comment from Hotel Management
28-Mar-2017 by General Manager, Hotel Management
Sharon, thank you for staying at Extended Stay America -Portland - Beaverton - Eider Court. We are happy you had a good stay with us and that our location was perfect for your visit. We value your observation and hope that you will choose us again. Sincerely, General Manager
3out of 5
by A verified traveller

Posted 13-Feb-2017
Bed was very hard, internet wouldn't work, no ice machine
Comment from Hotel Management
14-Feb-2017 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I was disheartened to read that you were not comfortable or satisfied with your stay at our hotel. Please accept our apologies. Your comments were reviewed by the staff, and we will do our best to make sure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
3out of 5
Recommended
for Couples
by A verified traveller

Good halfway place to stay between family members

Posted 10-Jan-2017
Pros: Glad it had a refrigerator and sink and area for food prep.
Cons: Upgraded carpets, making sure people upstairs do not stomp around at all times of the night.
Location: Good location next to the Streets of Tanasbourne, Whole Foods and Immediate Care.
The staff were quite ambivalent about noticing we were there. Not too friendly, not really welcoming.
Comment from Hotel Management
12-Jan-2017 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the noise during your stay is truly regrettable. We are very sorry for your experience. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
2out of 5
by A verified traveller from US

Never Again --

Posted 22-Dec-2016
Pros: Leaving
Cons: Room cleanliness, upkeep, staff professionalism and courtesy.
Location: Shopping, dining options are plentiful. Traffic can be an issue during peak travel times.
Nice looking property until you enter the room. Queen bed was on the small side and very uncomfortable. Moulding strips missing from counter-tops. Stained, dirty, worn carpet. Could hear people above us including every time they ran water, flushed, etc. WI-FI was slow. Dogs belong in kennels, not hotels. They couldn't guarantee me that the room we had was a pet free room. Clerk stated "We clean them." Well looking at the dirty carpet, stained lavatory sink, and the housekeeper who was more focused on texting and talking to her friends / ride home... I doubt it. Cater to canines and those that need to travel with them. I will stay at exclusively human establishments...they are problematic enough. Never again....
Comment from Hotel Management
06-Jan-2017 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the staff is truly regrettable. I am sorry for your experience. As this hotel’s manager, I can assure you that I have coached my staff to ensure your experience is not repeated. The staff and I appreciate your comments, as it will only help us to improve. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
3out of 5
Recommended
for Everyone
by A verified traveller from Japan

My usual hotel when I come and stay in this area

Posted 21-Dec-2016
Pros: Location
Cons: There is a ventilating fun in the kitchen, but the air is just circulated there and never exhausted outside.
Location: There is a bus stop a few minnutes on foot. There are supermaekets like Safeway or TraderJoes across from Collonel road and some restaurants.
The hotel let us borrow a dinner set and cook what we want in the small kitchen. The hotel was quieter than usual because of less guests before Christmas We can ask every day housekeeping service at the front desk with additional charge.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice building, clean and comfortable

Posted 19-Dec-2016
The building was clean and comfortable. It was cold and had snowed before we got there but the parking lot was clean and treated for ice.
Comment from Hotel Management
06-Jan-2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. It is great to see you valued your clean, comfortable accommodations and that you were impressed at how clean our parking lot was. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
4out of 5
by A verified traveller

Value for the Money

Posted 05-Dec-2016 on Hotels
Friendly service. Clean and comfortable.
5out of 5
by A verified traveller

convenient and clean

Posted 02-Dec-2016 on Hotels
Great value, good location for our purpose, which was visiting the Portland Zoo and shopping.
Comment from Hotel Management
12-Dec-2016 by General Manager, Hotel Management
We appreciate you taking the time to share your experience. Knowing you received good values and that our convenient location was beneficial is satisfying. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
5out of 5
by A verified traveller

Nice hotel! Free wifi and friendly staff

Posted 12-Nov-2016 on Hotels
This is the 3rd time I've stayed here for more than a couple days. It's a great place to stay. It's nearby everything in Portland and has great amenities. If I just want to stay at the hotel and cook after a long day of working in Portland I have that option. Will stay here each time I come to Portland.
Comment from Hotel Management
21-Nov-2016 by General Manager, Hotel Management
It is so rewarding to see you had an excellent experience at our hotel. I am more than pleased that you consistently receive excellent customer service and that you would stay with us again the next time you're in town. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Nov-2016 on Hotels