Never Again --
Nice looking property until you enter the room. Queen bed was on the small side and very uncomfortable. Moulding strips missing from counter-tops. Stained, dirty, worn carpet. Could hear people above us including every time they ran water, flushed, etc. WI-FI was slow. Dogs belong in kennels, not hotels. They couldn't guarantee me that the room we had was a pet free room. Clerk stated "We clean them." Well looking at the dirty carpet, stained lavatory sink, and the housekeeper who was more focused on texting and talking to her friends / ride home... I doubt it. Cater to canines and those that need to travel with them. I will stay at exclusively human establishments...they are problematic enough.
Comment from Hotel Management
06-Jan-2017 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the staff is truly regrettable. I am sorry for your experience. As this hotel’s manager, I can assure you that I have coached my staff to ensure your experience is not repeated. The staff and I appreciate your comments, as it will only help us to improve. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.