Ratings based on 331 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
64% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Idaho

Location, Location, Location

Posted 04-Aug-2016
Pros: It's location, close to family
Location: The hotel is close to excellent shopping and eating.
We chose this hotel because of its location (close to family). We were somewhat concerned after reading reviews of the property, but were pleased to find friendly staff, a well maintained, clean facility, and a comfortable bed.
Comment from Hotel Management
09-Aug-2016 by Manager, Hotel Management
We appreciate you taking the time to write a review. I'm thrilled to know that our location was close to your family, but you also found it beneficial to shopping and restaurants in the area. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
4out of 5
by A verified traveller

Convenient location for my needs.

Posted 23-Jul-2016
Pros: Near main highway and convenient to restaurants and mall.
Location: Shopping mall near. Lots of eateries nearby.
Staff was extremely helpful. Very few amminities. Weekly rooom service.
Comment from Hotel Management
27-Jul-2016 by Manager, Hotel Management
Thank you for taking the time to write a review about your stay. I am pleased to read how you enjoyed our location. It is excellent knowing our location was beneficial to your stay, and that our staff were attentive and accommodating. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
1out of 5
by A verified traveller from san diego, ca

Avoid at all costs.

Posted 17-Jul-2016
Pros: Nothing.
Cons: Everything.
The room smelled horrible. The sheets/bedding weren't clean. I got stuck in the elevator. Yes, it broke while I was in it. Front desk didn't seem fazed. There was a vicious dog on our floor that barked, snarled and lunged at us as we were leaving our room. The owners apologized and said they'd been there a month. The front desk had no idea who they were. And the cockroach running across the table was the final straw. We checked out early.
Comment from Hotel Management
22-Jul-2016 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you had so many issues during your stay. I am very sorry for the incident with the dog. That must have been a horrible experience and again I apologize. I would also like to apologize for the condition of the room at check in. I am sorry that there was an odor in the room and you felt the sheets were not clean. Your comments were reviewed by our staff, and we will do our best to make sure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
1out of 5
by A verified traveller

Wouldn't recommend to someone I don't like.

Posted 14-Jul-2016
Pros: Not one thing.
Cons: Bulldoze it and start over.
Oh boy, where to start? With the mean junkyard dog that lunged, snarled and barked at my elderly mother and me? Twice, by the way. The front desk said they had no idea who the dog was. The owner told me they had been there for a month and the dog was out of sorts staying in a hotel. Maybe I could talk about getting stuck in the elevator. When I told the front desk, she looked at me blankly. Like I was speaking Cantonese. Maybe I should talk about the roach we found crawling over the little table in the poorly appointed room. Or the fact that if you want a hairdryer, you have to go to the front desk to get it. The fully stocked kitchen is by request...they'll hand you a big tupperware full of random kitchen supplies. My favorite part was the olfactory experience of the room. I'm guessing that whoever stayed there before us had extreme body odor as it was still very much present in the room when we got there. It permeated the sheets, floors, wall paint and towels. (Don't have time to get into the musty scent of the bathroom.) Even a request to have all bedding completely changed out didn't help. We had to leave early and find a new hotel. But make your own judgement call. If your nose doesn't work, you love insects and fierce dogs, this is your place.
Comment from Hotel Management
21-Jul-2016 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you had a bad experience during your visit with us. I am very sorry that your room had an unpleasant odor and you experience uncleanliness. I will look into the incident with the dog. I feel terrible that something like that happened to you and I will find out who the dog belongs to. Your comments were reviewed by our staff, and we will do our best to make sure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4out of 5
by A verified traveller

Good value

Posted 29-Jun-2016
Booked this place last minute. Was impressed because it was a nice room at a really good price compared to the other hotels in the area. If you are looking for a place to just sleep in and don't need a full breakfast or some sort of fancy sheets on the bed then this should work for you just fine.
Comment from Hotel Management
01-Jul-2016 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am pleased to know we provided you with a comfortable stay as your last minute booking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
3out of 5
by A verified traveller from Los Angeles

Nice room with minimum facilities

Posted 12-Jun-2016
Pros: Location (close to our family) and cleanliness.
Cons: Breakfast, for sure. OR don't offer it at all. At least provide glasses for water and other basic amenities.
The room is very comfortable but though it has a kitchenette, there are no utensils or plates etc. No glasses even for drinking water! Had to ask for soaps & shampoo to bathe! Breakfast is nothing to write home about. Plan to have breakfast somewhere else. Coffee is available but that's it.
Comment from Hotel Management
15-Jun-2016 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you had no amenities at the time of arrival. As for the dishware, it is upon guest request. Extended Stay America as a company changed the dish policy 2 years ago. All of our dishware is available upon request at arrival. I am happy that you enjoy our location and find it very clean. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
3out of 5
by douglas from oregon

nights sleep

Posted 27-May-2016 on Hotels
Late check in, early check out. Slept fine.
Comment from Hotel Management
21-Jul-2016 by Manager, Hotel Management
Thank you so much for posting a review of our property. I am glad to read that you were able to get a good night sleep. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
3out of 5
by David from Spokane Valley, WA

Posted 23-May-2016 on Hotels
Clean, but Noisy, we would make another choice of place to stay in the future
5out of 5
by Sidney

This traveller left a rating score only Posted 22-May-2016 on Hotels
4out of 5
by A verified traveller from Chicago

Clean; quiet; good value for the rate charged

Posted 16-May-2016
Pros: Clean; quiet; good value. Lots of eating places etc in neighborhood
Cons: Staff were a bit inexperienced
Stayed Monday to Friday last week. No complaints at all. As long as you are not looking for a hotel with lots of amenities on site, this is a good place. I'd stay again if I'm back in the Beaverton area
Comment from Hotel Management
23-May-2016 by Manager, Hotel Management
Thank you so much for posting a review of our property. I am glad to read that we were able to meet your expectations and provide you with a positive stay! It’s great to hear that you enjoyed our convenient location as well as our reasonable rates. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!