Ratings based on 851 verified reviews

4.4 out of 5
77% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Trinidad & Tobago

Posted 15-Sep-2019
Amazing Hotel Great Location What I was very impressed with was that everyone spoke English I highly recommend this hotel!
Comment from Hotel Management
15-Sep-2019 by Flavia Maggi - reception, Hotel Management
Dear Heather, we really appreciate your positive feedback! We always try to do our best to satify our guests. We hope to see you soon! Best regards
4 out of 5
by a verified traveller

Posted 11-Sep-2019
All good. Bedding was lumpy(duvet) but very clean. Concierge services were excellent.
Comment from Hotel Management
11-Sep-2019 by Marco T., Hotel Management
Dear Sir. Thank you for your feedback. All our guests are important for us and your review is very important. Conciergerie is one of the best services we have and very appreciated by all our guests. Best Regards
5 out of 5
by a verified traveller

Posted 09-Sep-2019
Comment from Hotel Management
12-Sep-2019 by Yveline Corthier, Front Desk Manager , Hotel Management
Thank you so much, we are delighted to know that you had a good stay at the Grand Visconti Palace. We are looking forward to welcoming you back again. Best regards,
5 out of 5
by a verified traveller

Posted 08-Sep-2019
Comment from Hotel Management
12-Sep-2019 by Yveline Corthier, Front Desk Manager , Hotel Management
Thank you so much, we are glad to know that you had a pleasant stay at the Grand Visconti Palace. We are looking forward to welcoming you back again. Best regards,
4 out of 5
by a verified traveller

Posted 02-Sep-2019
Comment from Hotel Management
02-Sep-2019 by GB, Hotel Management
Dear Anonymous, We thank you for visiting Grand Visconti Palace as well as for taking the time give us your feedback: your opinion is important to us! We are very glad to know that you had a pleasant stay with us, we are looking forward to welcoming you back in the near future. We remain at your complete disposal for any further assistance and information you may need. Best Regards. Bernie Gallotta Chief Concierge & Guest Relations
5 out of 5
by a verified traveller

Posted 01-Sep-2019
Comment from Hotel Management
02-Sep-2019 by GB, Hotel Management
Dear Anonymous, We thank you for visiting Grand Visconti Palace as well as for taking the time give us your feedback: your opinion is important to us! We are very glad to know that you had a pleasant stay with us, we are looking forward to welcoming you back in the near future. We remain at your complete disposal for any further assistance and information you may need. Best Regards. Bernie Gallotta Chief Concierge & Guest Relations
5 out of 5
by a verified traveller from Glen rock NJ

Posted 30-Aug-2019
Fantastic time , thanks to the staff! They made sure to make us feel comfortable
Comment from Hotel Management
30-Aug-2019 by Best Regards, Sabrina Front Desk, Hotel Management
Dear Mr. Tommaso, We would like to thank you for the time you took in order to provide us with your valuable feedback. We are happy you enjoyed your stay and felt comfortable with us. Looking forward to welcoming you again in the near future, we wish you a nice day.
5 out of 5
by a verified traveller

Posted 30-Aug-2019
Spotlessly clean. Friendly staff. Beautiful rooms with classy fixtures and fittings.
Comment from Hotel Management
30-Aug-2019 by GB, Hotel Management
Dear Anonymous , We thank you for visiting Grand Visconti Palace as well as for taking the time give us your feedback: your opinion is important to us! We are very glad to know that you had a pleasant stay with us, we are looking forward to welcoming you back in the near future. We remain at your complete disposal for any further assistance and information you may need. Best Regards. Bernie Gallotta Chief Concierge & Guest Relations
4 out of 5
by a verified traveller

Posted 27-Aug-2019
Comment from Hotel Management
30-Aug-2019 by GB, Hotel Management
Dear Anonymous, We thank you for visiting Grand Visconti Palace as well as for taking the time give us your feedback: your opinion is important to us! We are very glad to know that you had a pleasant stay with us, we are looking forward to welcoming you back in the near future. We remain at your complete disposal for any further assistance and information you may need. Best Regards. Bernie Gallotta Chief Concierge & Guest Relations
4 out of 5
by a verified traveller

Posted 26-Aug-2019
Comment from Hotel Management
30-Aug-2019 by GB, Hotel Management
Dear Anonymous, We thank you for visiting Grand Visconti Palace as well as for taking the time give us your feedback: your opinion is important to us! We are very glad to know that you had a pleasant stay with us, we are looking forward to welcoming you back in the near future. We remain at your complete disposal for any further assistance and information you may need. Best Regards. Bernie Gallotta Chief Concierge & Guest Relations