Ratings based on 82 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from bogotA Colombia

Estuvimos muy contentos nos gusto el spa l

Posted 23-Aug-2017
La. Habitacion confortable el spa nos encanto la localizacion muy buena
3 out of 5
by A verified traveller from Bristol, England

Good location near train/metro station

Posted 23-Aug-2017
First room was very disappointing, tiny low windows which were above reception so couldn't leave the curtains open and a terrible smell of sewage in room. The walls were very thin and being opposite the stairs we got no sleep. Moved rooms which helped massively and staff were very accommodating about this! Tried to use the spa in the morning but nothing was ready first thing and didn't feel like we wanted to stay. Housekeeping was generally very good but they failed to notice the dirty wine glass in our room (before we moved in) and even after we left it out on the side. The main bonus of this hotel was being out of the centre with good connections to the Garibaldi train and metro station (2 minute walk), with an amazing shopping complex very close. The staff were also amazing and were happy to go above and beyond!
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel situated near Porta Garibaldi

Posted 22-Aug-2017
Well located for transport and a very nice area. Walkable to the Centre in 20 minutes. Friendly staff. Clean rooms and great breakfast with lots of choice. Would stay again
4 out of 5
by Larry

This traveller left a rating score only Posted 13-Jun-2017 on Hotels
3 out of 5
by Harold

Nice lobby with mijnimalist rooms

Posted 04-Jun-2017 on Hotels
Rooms were minimalist and all white. First room had two small windows in ceiling otherwise a small, white box Finally got a "junior suite, which had same color but larger. Hotel is near Garibaldi train station which is convenient but not a central location.
1 out of 5
by kwang

Posted 30-Jan-2017 on Hotels
It was not small room, so tiny! I can't move in the room at all snd bathroom too. I can't understand how this hotel got 4 stars..! It was my worst hotel in my life
Comment from Hotel Management
05-Mar-2017
Dear Mr Kwang, We are very sorry that the room did not meet your expectations. We are sure next time we will be able to surprise you with another nice room. We hope to see you again. Best regards Iconio Bagnato (General Manager)
1 out of 5
by A verified traveller

mini-rooms

Posted 03-Jan-2017 on Hotels
from the outside the hotel looks commodious and inviting, but inside it has been transformed into a mini-hotel w/ tiny cubicle rooms. the bed takes up approx 80% of the space; impossible for 2 people to get dressed simultaneously. Staff is very nice. Room 416 has no real windows, and it appears that the rooms on the entire top floor of the hotel are that way
2 out of 5
by A verified traveller

The hotel absolutely doesn't deserve 4 stars

Posted 30-Dec-2016 on Hotels
Frustration! Do not book so-called "standard" room - the rooms are really small, with very small windows (first floor - see photo of the facade), small bathroom...The hotel "spa facility" doesn't deserve its name, the only working facility is finnish sauna, the sitting/resting furniture is old (over-used) and dirty...My recommendation is better to choose a 3-star hotel in the area, for a much better price.
5 out of 5
Recommended
for Everyone
by A verified traveller

Α nice place to stay

Posted 30-Dec-2016
very clean. quiet. hotel staff always there to help you. 😊 exelent breakfast. thank you
3 out of 5
by A verified traveller

Good location

Posted 12-Dec-2016 on Hotels
I had two visits each a week long and had to move rooms the first day both times. The first visit I booked a superior room but the handles to the large glass doors to the balcony were broken and I couldn't shut them properly. Not so superior The second visit this time a standard room I moved again as the first room missed a wardrobe to hang and to put away clothes. It was a good location for work and for restaurants and both the secondary rooms were ok