Exterior

Reviews of Best Western Aberavon Beach Hotel

3 out of 5
Best Western Aberavon Beach Hotel
Princess Margaret Way, Port Talbot, Wales

Reviews

7.8

Good

Rating 10 - Excellent. 144 out of 492 reviews" "
Rating 8 - Good. 206 out of 492 reviews" "
Rating 6 - Okay. 75 out of 492 reviews" "
Rating 4 - Poor. 44 out of 492 reviews" "
Rating 2 - Terrible. 23 out of 492 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was okay, the bar was very expensive, the breakfast was good as were the 2 ladies working in the breakfast room.
Stayed 1 night in Feb 2024

2/10 Terrible

Travers

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Undeclared refurb was in progress that wasn't advised when booking, so I was mis-sold and cheated out of my money. You would at least expect the rooms to have been dusted at some point in the last couple of months. Undergoing a refurb is no excuse for not dusting the dated rooms.
Stayed 1 night in Jan 2024

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Smell of damp every where told us bacon would be late for breakfast as they had to go shopping! Would never consider staying here again. Bath was feeling like you could fall through it
Stayed 1 night in Jan 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely inside shame about the outside area.
Stayed 1 night in Dec 2023

6/10 Okay

Ka-Lok

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is bit old in the hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Kim

Stayed 1 night in Nov 2023

10/10 Excellent

Huw

Travelled with pets, Travelled with partner
Easy and friendly check in, the room is lovely
Stayed 1 night in Nov 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023

6/10 Okay

Anudeep

Stayed 1 night in Oct 2023

2/10 Terrible

laith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Maciej

Stayed 1 night in Sep 2023

10/10 Excellent

jeffrey

Stayed 1 night in Sep 2023

8/10 Good

Peter

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was ok , staff friendly but the property needs a refurb
Stayed 1 night in Aug 2023

6/10 Okay

Helen

Travelled with family
Disliked: Property conditions & facilities
Breakfast was nice but the hotel is deteriorated and understaffed. Funny smell on the carpet at the corridor. Pool was closed.
Stayed 1 night in Aug 2023

4/10 Poor

Ronn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Having stayed before and had excellent meals, was disappointed to find only very basic bar meals now srved. Breakfast was also very poor, staff unhelpful. Spa now closed, which was the main attraction of this hotel. Would not recommend this hotel t anyone now, has really gone downhill since our last visit
Stayed 3 nights in Aug 2023

8/10 Good

David

Liked: Staff & service
There is always room for improvement .
Stayed 3 nights in Aug 2023

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was a bit stuffy, but everything else was good.
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Dawn

Stayed 1 night in Jul 2023

6/10 Okay

Irene

Disliked: Cleanliness, property conditions & facilities, room comfort
Not up to standard
Never stayed in such a poor building. Broken windows with filthy curtains blowing out on 3rd floor. Our room stank (damp or dirty carpets?). We wanted dog friendly and close to a beach. So we got that! Staff were friendly.
Stayed 2 nights in Jul 2023

6/10 Okay

Jon

Liked: Room comfort
Disliked: Property conditions & facilities
Average inside, filthy outside.
Stayed 2 nights in Jul 2023

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location right by the beach
Stayed 2 nights in Jun 2023

4/10 Poor

Gina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building was very out dated. There was barely any water pressure in the showers. The whole premises had an old damp smell. Everything is very outdated. Our view was of a delapitated abandoned building through very dirty windows. The location was good, across the street from the beach. We would never stay there again. The staff was EXCELLENT!!
Stayed 4 nights in Jul 2023

4/10 Poor

Krys

Disliked: Property conditions & facilities, room comfort
do not book!
The swimming pool wasn’t operational for quite a long time but they still claim in their website that they one. You get a voucher to use the leisure centre across bit only allowed 45 mins and there are sing lessons there whilst we just want to relax. It was really disappointing. I would not recommend this hotel. It was suppose to be a nice holiday for me & my husband but it was a real failure.
Stayed 3 nights in Jul 2023

2/10 Terrible

Sally

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

2/10 Terrible

Shannon

Stayed 1 night in Jun 2023

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ran down and uncomfortable. Definitely overpriced for what is is.
Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Stayed 1 night in Jun 2023

10/10 Excellent

Zoe

Really lovely room. The outside is misleading
Stayed 1 night in Jun 2023

10/10 Excellent

Morag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very polite, professional and helpful. Thank you for a fuss free stay.
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Nice staff but that's it!
Could not fault the staff, they were friendly, but the hotel is in need of some repairs and tlc, we were supposed to have a fan and hairdryer in room but had to ask front desk for both! Room unbearably hot with no fan! Shower is so slow and comes out in a dribble... Theres no power shower! The lift buttons are broken and lifts feel unsafe while in it! For the price paid it was definitely not worth £79.. Disappointed with hotel but the friendly staff made it bearable fir a night!
Stayed 1 night in Jun 2023

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Linda

Stayed 1 night in May 2023

6/10 Okay

Anthony

Travelled with group
Very clean .nice room .lack of staff in evening led to long wait while in que at bar
Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Stayed 1 night in May 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely sea view room Fabulous breakfast Great location
Stayed 2 nights in Apr 2023

10/10 Excellent

Mike

Stayed 1 night in Apr 2023

10/10 Excellent

Jackie

Stayed 1 night in Apr 2023

4/10 Poor

Pauline

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smells like wet dog
The staff here are great and do their very best but the hotel is in a poor condition and the whole place smells like wet dog, especially the lifts which made me gag. This is unsurprising as it is on a beachfront and they positively encourage dogs and even have dog biscuits and a water bowl in the foyer. My first room smelled so bad I asked to change which they did and the second one was better but still pretty grim. The general condition was just grime with a thick layer of dust on the radiators and the carpets looking like they needed a good shampoo at the very least. I don't think the hoover had been in the corners for a while. However the bathroom was immaculately clean. The windows didn't open and shut very easily. Evening meal choice was not great with no fresh vegetables or salad options. Not even a jacket potato only chips. Breakfast was very good but again some fresh fruit would have been nice. Its a shame because this hotel was very busy with a lot of over 60s who seem to visit regularly so there is no excuse for not spending some money on it. If you have great staff why not make the place 100% by doing up the premises. Sorry but I won't be staying again.
Stayed 1 night in Mar 2023

8/10 Good

glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Christian

Stayed 1 night in Mar 2023

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and very helpful would have been nice to be able to use the pool and extras meals served very well room good, could have had more comfortable bed and a change of towels and top up on tea coffee etc but nice stay
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2023

10/10 Excellent

Jordan

Stayed 1 night in Feb 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shame about the breakfast we wer one of the first there it was stone cold and coffie was it was nice strzinge thing though i went back fir more sausage about 15 mins later and everything was hot realy hot not dure what hsppend there ,wouldn't put me off going back though
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Warm, comfortable. Very dated
Stayed 2 nights in Jan 2023

6/10 Okay

Lance

Business traveller
Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Trevor

Business traveller
Liked: Staff & service, room comfort
OK stay by the coast
On arrival I noticed a board telling me there was no food available due to staff shortages, I had been working all day and was hungry. The receptionist was polite and helpful and gave me a list of local places for food. The room was clean and tidy, but there was a long blond hair in the sink. The Television wouldn't switch off, so I went reception and got the batteries change in the remote. In the night I could hear a dog barking, and then realised it was a dog in another room. I have dogs of my own, but I don't consider it nice to have them in a hotel like this one. The water took ages to get hot for a bath/shower.
Stayed 1 night in Jan 2023

10/10 Excellent

Robert

Stayed 1 night in Dec 2022