Reserved non-smoking room. Got smoking room. Speaking of smoking, the adjacent rooms had a thick marijuana smell emanating from them. I had to go to the front desk for a roll of toilet paper (missing from the room). There was a piece of cracker and a bottle cap on the floor. The furniture surfaces were very dirty.
The room next to me had a "John" standing outside with his "ho" standing in the doorway. During my 3rd night (of 4) while in the shower I heard a loud "crack" inside my room. I rushed out to see a hole in my window and broken glass on my AC unit. Several people were standing outside the room next door.
I immediately packed up and left fearing for my safety. The clerk at the desk promised to refund the fee for the current night and the following night. If I don't get a refund for 2 nights, even though Hotels.com says it is non-refundable, I will contest the charge and never use Hotels.com again.