Ratings based on 399 verified reviews

4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 11-Aug-2019
1 out of 5
by a verified traveller

Posted 11-Aug-2019
The staff was nice but hotel service and amenities is horrible. I paid for pool access room but can’t use the pool because it was so cool and dirty. Not worth the staying
5 out of 5
by a verified traveller from Sydney

Posted 02-Aug-2019
Great staff, relaxing stay. Harrisons is an amazing restaurant.
3 out of 5
by a verified traveller

Posted 31-Jul-2019
Anything nice is “an extra & extra cost” Also very overpriced, too much single use plastic but staff were fabulous & so was the pool
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 30-Jul-2019
4 out of 5
by a verified traveller

Posted 30-Jul-2019
the Sheraton was a very handy distance form the town with a easy beautiful walk along the beach . the shuttle was great although quite expensive if you used it every trip . the rooms were clean and the staff were all lovely . We had a great family holiday.
3 out of 5
by a verified traveller

Posted 23-Jul-2019
Most of the staff were very helpful but things were broken in the room and it was hard to get things fixed or replaced. The room was too light at night to sleep and I’m sure the bath was never cleaned!
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 23-Jul-2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 22-Jul-2019
5 out of 5
by a verified traveller from Donvale

Posted 16-Jul-2019
The place was amazing. Our room was great. I received a complimentary bottle of bubbly as the receptionist noted it was my birthday on check-in, which was very pleasant! My only comment is that there were three people booked into the room and only two of everything (glasses, towels, coffee cups, etc.)