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Reviews of Sundial Beach Resort & Spa

3 out of 5
Sundial Beach Resort & Spa
1451 Middle Gulf Drive, Sanibel, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 1334 out of 2557 reviews" "
Rating 8 - Good. 810 out of 2557 reviews" "
Rating 6 - Okay. 256 out of 2557 reviews" "
Rating 4 - Poor. 110 out of 2557 reviews" "
Rating 2 - Terrible. 47 out of 2557 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

marlon

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 3 nights in Aug 2022
Response from Management Team on 15 Nov 2022
Thank you for your review. We are pleased that you enjoyed your stay with us and look forward to your next visit.

10/10 Excellent

James

Stayed 7 nights in Sep 2022

10/10 Excellent

Louis, Euclid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked: swimming pools, beach, free kayaks and bikes, tiki bar Disliked: some of the music played at the main pool. More easy listening rock and beach music would be nice. No techno rock.
Stayed 6 nights in Sep 2022
Response from Management Team on 15 Nov 2022
Thank you for your review. We are glad you enjoyed the resort activities. We will certainly review your comments regarding music with our recreation team.

8/10 Good

Peter

Liked: Cleanliness, room comfort
25th Anniversary Trip
First time in Sanibel, very nice resort has a few pools but only one with bar/restaurant. Right on the beach would be nice to have two showers when you get off the beach as only having one you have to wait sometimes to rinse off. Clean comfortable room with full kitchen. Would stay again
Stayed 6 nights in Sep 2022
Response from Miranda C. on 7 Oct 2022
Thank you for staying with us! We appreciate your feedback. We hope to see you in the future!

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022
Response from Miranda C. on 7 Oct 2022
Thank you for staying with us! Thank you for your feedback!

4/10 Poor

Cesar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Air conditioning was not working. We could not sleep.
Stayed 1 night in Sep 2022

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Yenisey

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from Miranda C. on 7 Oct 2022
Thank you for staying with us! Thank you for your feedback!

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2022
Response from Miranda C. on 7 Oct 2022
Thank you for staying with us! Thank you for your feedback!

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was so perfect! Very very clean professional calm, Best view I ever seen
Stayed 2 nights in Aug 2022
Response from Miranda C. on 7 Oct 2022
Thank you for staying with us! I am happy you enjoyed your stay and the incredible view!

6/10 Okay

Monty

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The main pool was closed the entire stay at the resort. The apartment couch was infested with fleas or some type of non-visible insect. Our exposed skin was bitten and burned like crazy. Recommend you fumigate your apartment upon checking-in. Air conditioner worked great.
Stayed 5 nights in Aug 2022

2/10 Terrible

Brian

Disliked: Cleanliness, room comfort
Drab Old Facility, Terrible Breakfast & Service
I booked a partial ocean view room at the Sundial Beach Resort & Spa. I checked in after dark so I could not see the view from the room. I awoke to a view of other buildings. The unit I am in G307 does not face the beach. There are screens on the balcony. There is no way you can see the beach. I went to breakfast it is terrible!! Terrible food quality. Frozen pastry breads, running oatmeal and cold water served for tea. They charge $25.00 for breakfast with tip already added which they doe allot in Florida. Tip is for exceptional service, not mandatory! The facility is old from the 70's & 80's it is struggling hard to be current today. This facility needs to be closed and redone with a major remodel. Customer service is terrible. They told me to call to Hotels.com to deal with them putting me in a room without partial ocean view which I paid for. You are better off staying at a budget hotel then this hotel. I the quality is there no problem to pay. Not worth what they charge. I would say in its current condition this hotel should rent for about $250/night because it on the beach. If it were remodeled, more.
Stayed 1 night in Aug 2022

8/10 Good

Anjanette, Nevada City

Liked: Cleanliness, property conditions & facilities
Property was good. Big units, well stocked and comfortable. Not 5 start for sure but great, especially if you had a family. Also appreciate the ability to get beach chairs, bikes, etc. Only real complaint is the fact that Expedia did not tell me the main pool was closed for reno when I booked. That's pretty important.
Stayed 2 nights in Aug 2022
Response from Miranda C. on 7 Oct 2022
Thank you for you feedback! I am so happy you enjoyed your stay and we hope to see you in the future!

10/10 Excellent

HECTOR

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay in this resort was very pleasant; the staff was very friendly and helpful. There are lots of good places to eat in the resort and nearby. It is truly a family-oriented facility; we recommend it and plan to come back.
Stayed 4 nights in Aug 2022

10/10 Excellent

Darin Lee

Travelled with family
Liked: Cleanliness, property conditions & facilities
The food was awesome! All employees were very friendly as well.
Stayed 7 nights in Aug 2022
Response from Miranda C. on 15 Aug 2022
Thank you for staying with us! I am happy your enjoyed your stay and the restaurants while you were here. We hope to see you again soon!

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and clean. Restaurants slightly pricey but food is decent. Self owned condos are beautifully decorated.
Stayed 4 nights in Aug 2022
Response from Miranda C. on 14 Aug 2022
Thank you for staying with us! I am so happy you enjoyed the condo! We hope to see you again soon!

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

10/10 Excellent

Yaimara

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from Miranda C. on 14 Aug 2022
Thank you for staying with us! We appreciate your feedback.

4/10 Poor

william

Travelled with family
Liked: Cleanliness, room comfort
Dissapointed
we booked via hotels.com which advertised full services and access to all facilities. however, we were told by your hotels staff we did not have access to all 5 pools, towels, fitness center and the beach loungers/umbrellas. We were told since we booked via hotels.com, Sundial does not get any revenue therefore we do not have full access. The property description is provided to Hotels.com from Sundial so i am told by Hotels.com. either way, a complete dissapointment.
Stayed 5 nights in Jul 2022

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just do it! This place is amazing! I loved having the beach umbrellas and chairs included. Also bikes, we rode up to the lighthouse, it was beautiful! There was nothing I didn’t like!
Stayed 2 nights in Aug 2022
Response from Miranda C. on 7 Aug 2022
Thank you for staying with us! It is so great to hear that you were able to enjoy all of the amenities, especially the bikes! We hope to see you again soon!

4/10 Poor

Donna

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2022

8/10 Good

Benito

Travelled with family
Liked: Cleanliness, amenities
Great property. Perfect setup for the family to enjoy both the beach and the pools. Really, a wonderful set-up with very friendly and helpful front line staff. The rooms themselves were perfectly fine but could use some updating. The bed was comfortable but the pull-out couch was a bit outdated. It's time for a new one.
Stayed 5 nights in Jul 2022
Response from Miranda C. on 7 Aug 2022
Thank you for staying with us! I am so happy you enjoyed your stay! Thank you for your feedback on the unit as well, we will make sure it is taken care of.

10/10 Excellent

Noelia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room. Fun place for families!
Stayed 3 nights in Jul 2022
Response from Miranda C. on 7 Aug 2022
Thank you for staying with us! I am happy you were able to enjoy the amenities with your family!

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022
Response from Miranda C. on 7 Aug 2022
Thank you for staying with us! Thank you for your feedback.

10/10 Excellent

Lilia

Travelled with family
Liked: Cleanliness, room comfort
Family fun
Pleasant , relaxing , restaurant with large glass windows with great view of the ocean .Great for families .
Stayed 2 nights in Jul 2022
Response from Miranda C. on 29 Jul 2022
Thank you for staying with us! I am so happy you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, room comfort
It was our first time here and loved everything! The room was clean, spacious and we couldn’t have asked for more. The king sized bed was super comfortable and pillows firm, which were amazing, not those feather ones that have no support. The pool and private beach were a dream…private, well maintained. Amenities by the main pool were great and food available until 9pm was a blessing!! We will definitely be coming back
Stayed 1 night in Jul 2022
Response from Miranda C. on 29 Jul 2022
Thank you for staying with us! I am happy you were able to enjoy all of the amenities on property! We hope to see you again soon!

10/10 Excellent

TIFFANY

Stayed 3 nights in Jul 2022

10/10 Excellent

Lazaro

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Shimon

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022
Response from Miranda C. on 19 Jul 2022
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Carmen

Stayed 1 night in Jul 2022

8/10 Good

Juliane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and the room was nicely furnished. However the bed was very uncomfortable.
Stayed 4 nights in Jul 2022
Response from Miranda C. on 15 Jul 2022
Thank you for staying with us! I am happy you enjoyed your stay! Thank you for the feedback on the bed, I will make sure your feedback is passed to the correct department.

10/10 Excellent

Ismaray

Liked: Cleanliness
Stayed 1 night in Jul 2022

10/10 Excellent

Nili

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022
Response from Miranda C. on 11 Jul 2022
Thank you for staying with us and your feedback!

8/10 Good

Loreta

Travelled with family
Liked: Room comfort
clean hotel although we arrived and had a musty smell we called and they came to try to fix it it is quiet and easy access to the beach activities for children in the pool and very quiet
Stayed 2 nights in Jul 2022
Response from Miranda C. on 5 Jul 2022
Thank you for staying with us! I am happy you enjoyed your stay! Thank you for your feedback on the unit as well.

10/10 Excellent

Verified traveller

Travelled with family
Disliked: Room comfort
Jen’s Experience.
The room we had was a king with sofa bed. Sofa was very old and raggedy, made farting noises when sat on and sunk down. The king bed was so firm and uncomfortable. Could hear the music from pool all the time but, only the base so sounded like constant thunder. For paying over $1500 for 2 nights I expect more. No breakfast as included either.
Stayed 2 nights in Jul 2022
Response from Miranda C. on 5 Jul 2022
Thank you for staying with us as well as your feedback on the unit. I will make sure this gets relayed to the correct department.

10/10 Excellent

Yeidy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! The location is beautiful! The beach is nice! There’s umbrellas and beach chairs. The staff is really friendly. The rooms are super clean and comfy! I will be coming back!
Stayed 3 nights in Jun 2022
Response from Miranda C. on 27 Jun 2022
Thank you for staying with us! I am so happy you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me and my wife enjoyed our stay, it was a great destination for a getaway. We didn’t like how our room smelled like somebody had smoked in it before us. It wasn’t a pleasing smell but everything else was excellent!
Stayed 1 night in Jun 2022
Response from Miranda C. on 27 Jun 2022
Thank you for staying with us and thank you for the feedback on your unit. We will make sure to get this taken care. We hope to see you again soon!

10/10 Excellent

Lisette

Stayed 3 nights in Jun 2022
Response from Miranda C. on 27 Jun 2022
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

TAMRA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed direct access to the best beach in the U.S.! The room was great. We had two bedrooms and two bathrooms and it was plenty big enough. I really appreciated having a full kitchen and just about everything you need to "cook at home." We get very tired of eating out all of the time, so it was nice to have a decent kitchen. Also, the dishwasher was wonderful!
Stayed 6 nights in Jun 2022
Response from Miranda C. on 27 Jun 2022
Thank you for staying with us! I am so happy you were able to enjoy the condo to its fullest extent! We hope to see you again soon!

8/10 Good

Lewis

Liked: Cleanliness, amenities
Stayed 5 nights in Jun 2022

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, room comfort
Great family spot!
Great trip for family. Many amenities/activities for kids! Condo was beautiful. Would be nice if pool area was monitored a little better-some kids were bring a little crazy in main pool..
Stayed 1 night in May 2022
Response from Miranda C. on 27 Jun 2022
Thank you for staying with us! I am happy you enjoyed your stay! I will pass your feedback along to the correct departments.

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, never need to leave (just as it should be), the dining options for Breakfast, Lunch, & Dinner are excellent! We will be back thanks for the memories! The Hardey's May - 2022
Stayed 2 nights in May 2022
Response from Miranda C. on 27 Jun 2022
Thank you for staying with us! I am so happy you enjoyed your stay with us and were able to enjoy all of the amenities and dining options! We hope to see you again soon!

6/10 Okay

Stephen

Travelled with family
Liked: Property conditions & facilities
The wifi never worked in our room and the tracks in the shower sliding door was moldy.
Stayed 1 night in May 2022
Response from Miranda C. on 27 Jun 2022
Thank you for your staying with us and thank you for your feedback on the unit. We will make sure this is taken care of.

10/10 Excellent

Lisa, Nabb

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sundial Resort is our favorite place to stay on Sanibel. Great amenities
Stayed 1 night in May 2022
Response from Miranda C. on 27 Jun 2022
Thank you for staying with us! I am happy you were able to enjoy all of the amenities during your stay!

10/10 Excellent

Lisa, Nabb

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Sundial Resort our favorite place to stay in Sanibel.
Stayed 4 nights in May 2022
Response from Miranda C. on 27 Jun 2022
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Alanna

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice resort with fun activities to do on site
Stayed 6 nights in May 2022
Response from Kim J on 19 May 2022
Alanna, thank you for the review. We appreciate your kindness and are so pleased you enjoyed the activities while here. We hope to see you in the future.

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Troy

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2022
Response from Kim J on 19 May 2022
Troy, thank you for the great review. We appreciate your feedback and hope you will return to see us again.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very nice accommodations, attentive and friendly staff.
Stayed 5 nights in Apr 2022
Response from Miranda C. on 3 May 2022
Thank you for staying with us! We hope to see you again soon!