Dear Guest, We are sorry that you had a negative experience at our hotel. We take all reviews seriously and will try our best to ensure that this does not occur again. Comments are very helpful in providing corrections and change. Once again, we apologize for your experience.You were offered a different room and refused.

Dear Mariel,We're sorry to hear that you didn't have a good experience with us. Please accept our apologies for any disappointment regarding our amenities and the cleanliness of our accommodations. Your comments will be discussed internally, and we hope that you will reach out to us so that we can gather more information and ensure any issues are corrected promptly. It's our hope that we will hear from you soon.

Dear Guest, We are sorry that you had a negative experience at our hotel. We take all reviews seriously and will try our best to ensure that this does not occur again. Comments are very helpful in providing corrections and change. Once again, we apologize for your experience.Some actual comments would have been helpful in fixing any issues.

Dear Guest, We are sorry to hear that you had a negative experience at our hotel. We take all reviews seriously and will try our best to ensure that this does not occur again. We strive to ensure that all our guests have a comfortable and enjoyable stay at our hotel and your feedback will allow us to continue to do that. Once again, we apologize for your experience.Since there are no specified facts, cannot address them. Sincerely,

Dear Guest, We value your feedback and are glad you had a delightful stay. We hope to see you again. We hope you have a great day. Sincerely,

Dear Guest, We are sorry to hear that you had a negative experience at our hotel. We take all reviews seriously and will try our best to ensure that this does not occur again. We strive to ensure that all our guests have a comfortable and enjoyable stay at our hotel and your feedback will allow us to continue to do that. Once again, we apologize for your experience. Sincerely,

Dear Guest, We are sorry that you had a negative experience at our hotel. We take all reviews seriously and will try our best to ensure that this does not occur again. Comments are very helpful in providing corrections and change.Once again, we apologize for your experience.

Dear Guest, We value your feedback and are glad you had a delightful stay. We hope to see you again. We hope you have a great day. Sincerely,

Thank you for taking time to provide a review.We are happy that you enjoyed your stay with us.

Would need a little more information to answer this statement.There is no date close to this possible stay with this name as a registered guest. Rooms cannot be "rude"..

Dear Jeff,Although our location was perfect for your needs, we're sorry to hear about any issues regarding our amenities. We'll keep your comments in mind and make changes where necessary. Thank you, and we hope to see you again soon.

Low rating with no comments.Have no idea where to start with this.Thank you for taking the time to express your stay.

An Excellent, first rate, Star rating. Thank you.As for the comments ... did you speak to the Management staff at any point in your stay?

Low rating with no comments ... have no idea where to begin.Thank you for taking the time to express your stay.

This appears to be a dissatisfied stay with no information being provided. Do not know what the issue or issues are as nothing has been published.The Sun will rise and it will set. This we have no control of, just like this review. We can not correct what we do not know or control.

Thank you for taking time to provide a review of your stay.We will pass on to the staff your compliments.Safe Travels

Dear Sean,We're sorry to hear that the service received failed to impress you, and we'll keep your comments in mind as we continue to make changes for the future. Thank you, and we hope you'll give us another chance soon.

Based upon your rating ... I presume that you did not possible like your stay.As you did not provide any comments, we do not know what your did or did not like.Safe Travels

Dear Dan,We appreciate feedback from our valued guests, and we thank you for taking the time to voice your concerns. Guest feedback helps us improve, and we will certainly use your comments to aid us in that process. Both our pest control specialist and front desk team will be made aware of your concerns. Thank you again, and we hope to have you join us in the future for a better experience overall.

Dear Edwin,All guest feedback is welcomed and appreciated. While we are deeply disappointed that we did not live up to your expectations, please know that our team is dedicated to improving. That said, we apologize for any lapse in service and for your concerns with cleanliness. All your comments will be reviewed by our staff. Thank you for taking the time to review your experience, and we wish you safe travels.

Dear Edwin,We appreciate you taking the time to voice your concerns. Please accept our sincere apologies for any perceived rudeness, and we will certainly address this with our check-in staff right away. This is certainly not the experience guests have come to expect from us, and we hope you will allow us to welcome you back to show you our true dedication to hospitality.

Dear Brian,We welcome all feedback as we see it as an opportunity to continually improve to meet the needs of travelers. Thank you for letting us know how we could have done better, and know that we will have our team review these comments right away. The next time you are in the area, we hope you will allow us to show you a more enjoyable stay that our guests have come to expect from us. Until then, we wish you safe travels.

Thank you for staying with us.

Thank you for staying with us.

Thank you for staying with us.

Thank you for taking time to rate your stay.

Sorry that you did not enjoy your.Enjoy your travels.

Thank you for taking time to rate your stay.

Thank you for taking time to rate your stay.

Sounds like you did not enjoy your stay.Without specifics as to the issues you are not fond of ...We cannot provide answers or changes.Thank you for taking your time to comment.

2 of 10 and no commentsThank you for taking time to rate your stay

Apologize for you issues. You did gain entrance to the room. The room's door lock was reprogrammed as there was a power issue that caused operational problems.This was a Smoking Room as requested, and are deep cleaned on a scheduled timeline due to being a smoking room. The room will be moved to a more frequent schedule.

The Corporation advertises free breakfast not the property. There has not been any Complimentary Breakfast since 2020 offered at this hotel. We have on various occasion attempted to have Corporate correct their Web Site. IF your main reason to stay here is a Complimentary Breakfast, please do look elsewhere as there is no breakfast afford here. This is not a high-crime area statically. You happen to stay here when there was an issue with ONE room. As for the remainder of your comments, there is no video footage from the properties security cameras to support this.I am sorry that you seem to have "an eventfully stay" in your view.

Tabatha;Thank you for taking the time to express your stay with us. We are glad that you enjoyed your experience and your stay. We shall share this with our hotel staff.

8 of 10 Thank you for your kind notation for your visit with us.

First, we do not condone the incident you have described and will address this with the staff. Secondly, we do not find any reference to you or your stay in the Hotel's Registry. The Check-in date, your name, and Room number would help in located your stay in order to address the issues you have indicated.

Thank you for your comments and rating.

COVID Restrictions

I am sorry that you did not enjoy your stay. A new set of sheets were provided to you as you had requested. You also said that YOU would clean the areas you mentioned as you operated a Cleaning Business and it would be no problem. Housekeeping will be notified as to paying closer attention to details in the cleaning and preparation of the rooms for our guests. I am sorry that you did not enjoy my defusing of the tension of the situation. The individual that was being talked to was Maintenance, not Housekeeping. The issue was corrected on the spot and no solutions or other apology was required.

Dear Matthew, Please accept our apologies for any lack of cleanliness during your visit, as this is never our intention. Rest assured, we'll have our housekeeping team come to give your room the attention it deserves. Thank you, and we hope you'll give us another chance in the future.

Dear Bonnie, Thank you for notifying us of your stay. While we are happy to have hosted your trip to Port Charlotte, we are saddened to hear about the issues you encountered. Rest assured, your feedback will be forwarded to the proper parties for further consideration. Next time, please don't hesitate to reach out to the front desk should you need any additional supplies or assistance with issues in your room. After all, we'd rather rectify the situation while you're still with us. We can't change the past, but we'd welcome another chance to impress you in the future.

Dear Kay-lee, We are distressed to hear of your recent experience with us. Please accept our apologies for any cleanliness concerns you found in your room. Rest assured, we will be forwarding your comments to our housekeeping department to be addressed promptly. Despite this, we are happy to know our friendly guest service was a bright spot during your stay. We can't change the past, but we'd welcome another chance to impress you down the line.