Outdoor pool, a waterfall pool, free pool cabanas, pool umbrellas
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Reviews of Cap Lamandou Hotel

3 out of 5
Cap Lamandou Hotel
Route de Lamandou, Rue Luce Turnier, Dos de l'Eveche de Jacmel, Jacmel

Reviews

8.0

Very good

Rating 10 - Excellent. 17 out of 66 reviews" "
Rating 8 - Good. 34 out of 66 reviews" "
Rating 6 - Okay. 10 out of 66 reviews" "
Rating 4 - Poor. 2 out of 66 reviews" "
Rating 2 - Terrible. 3 out of 66 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Apr 2023

2/10 Terrible

Myron

Stayed 4 nights in Mar 2023

8/10 Good

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Nadine

Liked: Cleanliness, staff & service
Disliked: Amenities
I did not like the fact that when getting ready to go out, there were no water to shower. Had to go to front desk on two different occasion for that.
Stayed 3 nights in Jul 2022

10/10 Excellent

Rony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a beach right by the hotel.
Stayed 1 night in Apr 2022

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, and typically has great amenities. Hotels are struggling to offer menus and 24/7 electricity in Haiti due to the insecurity and political turmoil. But this is my favorite hotel in Jacmel!!
Stayed 2 nights in Aug 2021

10/10 Excellent

Amerlim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021

8/10 Good

JULES

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing 😉 and the pool was great the views were amazing in the room and at the restaurant.
Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It is not a clean place. I would not stay there again.
Stayed 2 nights in Dec 2020
Response from Jocelyn on 29 Dec 2020
Thank you for your review. We have taken note of it and certainly, will help us to improve.

8/10 Good

Alet

Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing view. Great pool. Average on food.
Stayed 9 nights in Dec 2020
Response from Jocelyn on 29 Dec 2020
Thank you so much for your review. We appreciate it. We look forward to seeing you again.

10/10 Excellent

Amerlim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Antoine

Disliked: Room comfort
Services was not up to expectations.
Stayed 3 nights in Aug 2020
Response from Jocelyn on 14 Oct 2020
Sorry then, next time we will do our best to meet your expectations as before. Thank you for your interest.

8/10 Good

Antoine

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Jocelyn on 14 Oct 2020
Thank you for your review. We appreciate it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Bertrand on 22 Jan 2020
Thank you. Looking forward to seeing you again.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
J'y reviendrai. C'est sûr. Bel endroit. Cadre agreable.
Stayed 2 nights in Aug 2019
Response from Bertrand on 22 Jan 2020
Merci. Nous vous attendons avec grand plaisir.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! The best in Jacmel! This will be our go to from now own whenever we travel there. Very clean, very friendly staff
Stayed 3 nights in Aug 2019
Response from Jocelyn on 4 Sept 2019
Thank you for your review. We truly appreciate. It was a pleasure to host you. We look forward to seeing you again !

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service
They have an exellent good breakfast buffet. The finish of the property itself is not appealling.
Stayed 3 nights in Aug 2019
Response from Jocelyn on 4 Sept 2019
Thank you for your review. We truly appreciate. It was a pleasure to host you. We look forward to seeing you again !

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Quiet and secure, air conditioning. View and access to beach.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Jocelyn on 22 Jan 2019
Thank you for your review. We appreciate your feed back.

8/10 Good

Verified traveller

Liked: Amenities
Stayed 2 nights in Jan 2019
Response from Oviliaud on 18 Jan 2019
Thank you for your review. We appreciate it. We look forward to seeing you again.

6/10 Okay

kathleen

Liked: Cleanliness
Disliked: Staff & service
Restaurant service was terrible. Several times we waited more than an hour after we ordered to get our food. Many items on the menu were not available. A beautiful location but no other restaurants are close. We were told a taxi would cost $40US each way. Can’t recommend.
Stayed 6 nights in Jan 2018
Response from Jocelyn on 31 Jan 2018
Thank you for your review. We are sorry that you were not satisfied with the restaurant service. We are working to solve the problem that has occurred. Regarding the taxi, the hotel does not provide a service of this kind, it is done outside. Unless there was a misunderstanding, we know that the price of the trip varies depending on the distance. It was a pleasure to host you anyway.

8/10 Good

Florence

Liked: Staff & service, room comfort
Good vaca
Customer service is excellent. The hotel is positioned right in front of the beach, as a result, the views are amazing. The room need some updating and the bathroom can be cleaner. They had entertainment on new year eve. Food and drinks are very good.
Stayed 2 nights in Dec 2017
Response from Jocelyn on 9 Jan 2018
Thank you for your review. We were pleased to host you. We work hard to continually improve the quality of the services and to satisfy our guests like you. We look forward to seeing you again.

8/10 Good

Stan, Augusta, GA

Liked: Cleanliness, staff & service, room comfort
A decent hotel with an amazing staff
The staff were amazing. The hotel need some upgrades. They don’t have a gym and no direct access to the beach. The view and the staff make up for what the hotel is lacking. So I was pleased with my stay.
Stayed 2 nights in Nov 2017
Response from Angie on 5 Dec 2017
Thank you so much for your review. We appreciate it. We do have a gym and direct access to the beach ; but unfortunately the space leading to these places was closed for some works when you were there. We hope next time you will enjoy them when you get back. Looking forward to seeing you again.

6/10 Okay

Guybert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cap Lamondou is an okay hotel for Jacmel, Haiti. The hotel has some of the best views. The staff are really nice people. However, the actual building is rundown. The generator runs all night just in case you desire sleep. There was no hot water.
Stayed 4 nights in Jul 2017

8/10 Good

Wendel

Liked: Staff & service, room comfort
Mediterranean Jacmel
Great Americanized hotel in Jacmel with a private beach. Positioned on a bluff overlooking the ocean it reminds me of the Mediterranean scene.
Stayed 1 night in Jul 2017
Thank you for your review. We appreciate it. We'll continue to do our best to satisfy our guests.

6/10 Okay

garry

Stayed 3 nights in Jul 2017

8/10 Good

Lunise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
It was amazing, i would recommend to a friend
Stayed 1 night in Jun 2017
Thank you for your review. We appreciate it. We'll continue to do our best to satisfy our guests. Looking forward to seeing you again.

6/10 Okay

Traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best in Jacmel
Difficult road to drive to get there, A/C went off in the middle of the night and WiFi never delivered any Internet
Stayed 1 night in Jun 2017

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the stay. Unforgettable!
Loved the area, extraordinary beach views from the hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location, awesome staff but a bit pricy being that there's no entertainment in the hotel. Management should consider adding some form of entertainment for guests

10/10 Excellent

Damien, SWITZERLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice hotel near the sea.
I like this hotel. For me it'is the best in Jacmel

10/10 Excellent

Pat, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for volunteers
Have been staying here for a number of years during NGO trips and it is always good.

10/10 Excellent

rochener

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
I had a great time during my stay

10/10 Excellent

Mike, Vestal, NY - United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Price for a Five-Star View!
The vista!
The beach area below.
Enjoy a quiet dinner with friends.
View from balcony.

10/10 Excellent

Joe, Haiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Nice place

6/10 Okay

Jeff, Montreal, Canada

Liked: Cleanliness
Disliked: Property conditions & facilities
Needs more attention to details
First off, the hotel is cute and comfy. Tge staff are ok and polite. The rooms a big, and new mattress. But the hotel needs a full coat of paint! Access to the beach is a good walk down in dirty stair, with leaf and branches. The beach is full of garbage locals left there, and it's rocky beach. As for the pictures with the 12 long chairs, well only 2 brokens one left. The breakfast lady making pancakes, she is not there, not for the 7 days we were there. Breakfast is scramble eggs and few other things, that's all. Lunch are ok, few thing are out of, and they do not resupply. The dinner main meals are really good. Room 103-104, 203-204, 303-304 are near the noisy generators, so in the middle of the night, they will wake you up. But the place is clean, a/c works well and the mattress are comfy, the food was ok to good and the view is amazing.

8/10 Good

Nicole, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice. Service was excellent. The only drawback; we had to drive about twenty-five minutes east of the city to go to beach at Raymond Les Bains in Cayes Jacmel, because the beach behind the hotel is not too appealing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view. Nice beds. Balcony
Secure armed guard. Fabulous ocean view. Nice balcony. Mediocre breakfast. Actual beach was not really usable. Food and drink a little pricey.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. The hotel needs to upgrade TV to flat screen.

8/10 Good

Guerda, Belfast, Northern Ireland, UK

Liked: Staff & service, room comfort
The hotel could be better
A maintenance program should exist in order to remove stuffs that are no longer useful and repair where is needed. Lack of paints in the rooms there is too much in Jacmel for having a hotel room without paints.

8/10 Good

Guy, New York

The view is absolutely stunning. The hotel is older, but had everything we needed for a short stay. It was quiet and peaceful. Food was nothing special and service was fairly slow. Overall we would stay there again to enjoy the view and the peace and quiet.

4/10 Poor

Sylvie, Fl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow and pricey
The hotel is location in a beautiful spot but the service was slow and pricey

8/10 Good

Hermann

Liked: Cleanliness, staff & service
Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View!
Hotel staff was friendly and the view was amazing!

8/10 Good

Jessica, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, would stay again
By Haiti standards, this hotel had about everything I needed: air conditioning, no mosquitoes in rooms, hot water for the shower, delicious complimentary breakfast, and approximately one English channel that I watched some Aliens on. One main thing that could have been improved sad the reliability of the Internet--it didn't work for me at first, but luckily spoke with an employee who reset the router for me, and then it worked. Was occasionally available from room, but I couldn't rely on it. The view from my room was incredible and jaw dropping. Took a dip in the pool, too.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and very nice hotel with good food
One day stay. Present security, pleasant and nice receptionists. Good food, nice prices. Agreeable staff that was service minded. The room was very nice. The safe was out of order and useless. 3 TV channels is not really much to have a TV up for. Free WiFi in the room makes up for some of that.

10/10 Excellent

Mark, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and pristine locaton
The Hotel is on the outskirt of the Caribbean Sea and the location is beyond what Haiti has to offer. Many people wouldn't believe that pictures I took there are really from Haiti. The wonderful morning sun and the dawn hours took my breath away and I cant wait to take my entire family to this place. It there is one word to describe the experience it would be: "WOW".

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth!
The streets could be paved before getting into the hotel. For the price payed, the construction should be up to par. Great customer service but no entertainment at all. No music by the bar and place was completely dead. The view was just breathtakingly beautiful. The setting is very nice overall. Food was great. Great customer service and would definitely recommend it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best in Haiti. Very accommodating.

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort