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Reviews of Lufra Hotel and Apartments

3 out of 5
Lufra Hotel and Apartments
380 Pirates Bay Drive, Eaglehawk Neck, TAS

Reviews

8.0

Very good

Rating 10 - Excellent. 111 out of 359 reviews" "
Rating 8 - Good. 151 out of 359 reviews" "
Rating 6 - Okay. 67 out of 359 reviews" "
Rating 4 - Poor. 23 out of 359 reviews" "
Rating 2 - Terrible. 7 out of 359 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeanine, Eaglehawk neck

Liked: Cleanliness, staff & service
Clean Comfortable Great location Quiet Staff / owner manager excellent service
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in a nice location with a good view from my room. clean bathroom. staff were friendly and helpful
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Eaglehawk Neck
Overall we had a fairly pleasant stay. It was hard to rate this hotel since we’d been staying at much more spacious self-catering cottages while visiting Tasmania. We chose Lufra mostly for its location. The room was clean but small the refrigerator was tiny, but there was one. The bed was pretty comfortable and we had a small table with 2 chairs. The bathroom had a renovation sometime in the not so distant path, and the view from our “premium” Queen was splendid. We enjoyed watching the ocean and the surfers in the evenings. The hotel was somewhat dated, but in decent shape. The staff was friendly and helpful. We appreciated the use of the guest laundry. Washing was free (there were 2 washers) and I believe the dryer (there was only 1) $3. Would we choose to stay here some time in the future if in the area? I certainly could.
Stayed 3 nights in Feb 2020

6/10 Okay

Steve, Adelaise SA

Travelled with partner
Liked: Staff & service
Allowwd secure motor bike parking... by front door
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very friendly and helpful staff Great view from my room
Stayed 1 night in Feb 2020

8/10 Good

Vera

Liked: Cleanliness, staff & service, room comfort
Amazing views from comfortable rooms
We stayed here after a day trip to Port Arthur. On arrival, the hotel signs were obscured on the main road by flora. The hotel is a little dated in its main areas (furniture and carpets), but our room was clean, modern and comfortable, with the most amazing view of the sea! The ensuite was small, but modern and very clean. The receptionist was welcoming and friendly, particularly when there was a problem with the door key. We had a continental breakfast ($12 each) which was basic, but very filling. I haven't been offered tinned spaghetti for breakfast in years, and it was a nostalgic treat!!! The carpark was spacious.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Restaurant area has beautiful views.
Stayed 1 night in Jan 2020
Response from Ash on 4 Jan 2020
Thanks so much for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent catering services! Helpful staff! Comfy room with nice sea view. Reasonable room rates. Location close to major scenic spot (Tessellated Pavement) and dive shop. Highly recommended to those who wish to visit Eaglehawk Neck,Tasmania!
Stayed 3 nights in Dec 2019
Response from Ash on 4 Jan 2020
We so glad you enjoyed your stay with us here at the Lufra Hotel. We hope to see you again sometime! Regards Ash

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was extremely dated and old and we were greeted by an older lady who wasn’t very friendly or helpful. The walls and doors are paper thin. Water pressure was horrible and I could barley wash the soap off my skin. Beds and pillows were comfortable. We ate in the restaurant attached where the food and staff service was exceptional. The location was a 5 minute walk (up/down a hill) from the beach which was very convenient. The place is worth staying at for a night or 2 but no longer until they upgrade the rooms.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very conveniently located, and having the early morning self-serve breakfast is handy for pelagic trips.
Stayed 2 nights in Nov 2019

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Cat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable stay. Staff were very friendly and the location was convenient.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

6/10 Okay

MIDORI SHIMIZU

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth it
Lovely room by the sea, sounds of waves crashing was peaceful and extremely close to Tessellated Pavement
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Like the location and staff. Didn't like squeaky floorboards and showers ability to maintain a constant temperature. Building really does need a facelift.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff especially Anna on the front desk.. great apartments and view..
Stayed 1 night in Oct 2019
Response from Ash on 20 Oct 2019
Thanks guys, it was a pleasure having you! We look forward to seeing you again on your next visit. Regards Lufra Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodation was lovely. Very comfortable and clean. Friendly and welcoming staff.
Stayed 1 night in Oct 2019
Response from Ash on 20 Oct 2019
Thank you for your review. We are glad your enjoyed your time at Lufra. Regards Lufra Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Ash on 20 Oct 2019
Thank you for your review! Regards Lufra Reception

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Lufra, we were very grateful for the free upgrade due to an issue with the room we had originally booked. Our new room was very spacious and had a great view. The staff were fantastic. They were very friendly and helpful. We had dinner at the restaurant and the meal was terrific. We will definitely stay there again.
Stayed 1 night in Oct 2019
Response from Ash on 20 Oct 2019
Thank You so much for the review, we are so glad you enjoyed your stay with us. We look forward to seeing you again! Regards Lufra Reception

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Expensive stay for a tiny room.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and views. Staff were friendly and helpful. The room was rather 'tired' and could do with makeover but the bed was comfortable and the shower hot so all good
Stayed 1 night in May 2019

4/10 Poor

Sam, Sydney

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The view is spectacular and quite breathtaking. The location of the hotel in relation to the main road is very quite with no noise from the road.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views over the water and very friendly staff.
Stayed 1 night in Apr 2019

10/10 Excellent

Siew Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms. Bathrooms very clean and decor very smart. Dining room was very busy sat night and staff very pleasant while under a bit of pressure . Would stay there again
Stayed 1 night in Mar 2019
Response from Ash on 27 Mar 2019
Dear Guest, Thank you so much for your review. We are so Glad to hear you had a pleasant stay with us @ Lufra and we look forward to your return. Kind Regards Lufra Team

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful, however the hotel room looked nothing like it did online. Our room was a disgrace with putrid stained carpet that we refused to walk on with our bare feet. The size of the room was tiny and the double bed was very uncomfortable.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from bedroons facing sea......very close to Eaglehalk Neck
Stayed 1 night in Feb 2019

6/10 Okay

Jenny

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A renovation of foyer, restaurant and old rooms is needed. But the new bathrooms were excellent.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic position and view, plus good dining area
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is its biggest draw card for me of course with superb views over the Neck, Pirates Bay and beyond. My room was comfortable although needing a little refurbishment, which is happening through the hotel I understand. The staff were friendly and helpful. The food was good, although the chef is inflexible about the choice chips and salad or potato chats and vegetables, ie he won't do chats and salad! I will certainly go there again
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food in restaurant with superb view from there and room. Short walk to Tessalated pavement and Pirates cove beach
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Traveller, Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and nice stay. Room could have been little bigger, felt a bit claustrophobic. Having a microwave would help.
Stayed 1 night in Jan 2019

8/10 Good

Bee Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good but if the full breakfast we paid could include the coffee (latte) and tea (earl grey) that we ordered separately would be perfect.
Stayed 1 night in Jan 2019

8/10 Good

Graham

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful position by the beach. Staff friendly and helpful. We enjoyed a lovely meal in the restaurant overlooking the headland and ocean. Very nice.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and great location. Enjoyed my stay...
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the Tessellated pavement. Our room has a ocean view. We enjoyed the food in the hotel restaurant. It is best to reserve a table at the restaurant when check-in in the afternoon. Late dining options are limited in most part of Tasmania.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with a view. However, there is not lift so if you have issues with mobility, pls do not book here. You need to climb up a flight of stairs to reach your room.
Stayed 1 night in Jan 2019

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Beautiful views and site. Excellent kitchen too.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Nice room great walk... apart from the band being too loud in the dining room couldnt hear yourself think or he waiters talk.... food was ok.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and food at the two dinner at the Restaurant couldn’t be faulted. Great experience.
Stayed 2 nights in Dec 2018