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Reviews of Best Western Plus Park Hotel Pordenone

4 out of 5
Best Western Plus Park Hotel Pordenone
Via Mazzini 43, Pordenone, PN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 157 out of 240 reviews" "
Rating 8 - Good. 70 out of 240 reviews" "
Rating 6 - Okay. 11 out of 240 reviews" "
Rating 4 - Poor. 2 out of 240 reviews" "
Rating 2 - Terrible. 0 out of 240 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Giulia | Customer Care on 6 Mar 2024
Thank you very much Sarah for the super review!I hope to see you soon again!Warm regards from all of us!

6/10 Okay

Helen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast let the stay down
Stayed here many times over the years and always great reception staff, rooms clean & comfortable, it seems since Covid the breakfast arrangements have drastically deteriorated, I don’t mind pre-ordering breakfast but when you don’t get what you pre-ordered it’s pointless. Waited 20 minutes this morning and received a portion of dry cereal, no cutlery, no hot drink and nothing else that I had ordered. Really disappointing when everything else is great.
Stayed 3 nights in Nov 2023
Response from Giulia | Customer Care on 16 Nov 2023
Ciao Helen,thanks for your review.We are really sorry for what happened this morning and surely the issue will be communicated to our Manager.Thanks for letting us know.See you in January, a big hug!

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable, the room was nicely spacious with room to login to my laptop at a nice desk, great shower and close to La Catina--an outstanding ristorante. Loved it!
Stayed 1 night in Oct 2023
Response from Giulia | Customer Care on 4 Nov 2023
Thank you very much for the super nice review James!I really hope to see you again in the future!Greetings from Pordenone!

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and helpful. Breakfast was very good, especially for 5€, better than the typical buffet. The room was cool which was important to us in August.
Stayed 1 night in Aug 2023
Response from Giulia | Customer Care on 3 Sept 2023
Thank you very much Cynthia for the super nice review!We are happy to read that you enjoyed your stay by us and we hope to see you again in the future!Ciao!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location & wonderful staff
Stayed 4 nights in Jun 2023
Response from Giulia | Customer Care on 8 Jul 2023
Thank you very much Julie for the super review!I hope to see you soon again!

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. The staff are very nice and ensure your needs are met. You order breakfast the day before and is served to you in the lounge area. Great concept to reduce food waste from other methods like buffets. The rooms are modern and clean. Beds are super comfy. And walkable to shops and great restaurants. Will definitely stay here again.
Response from Giulia | Customer Care on 22 Jun 2023
Thank you very much Bobby for the super nice review!I'm happy to read that you enjoyed your stay by us and I hope to see you again soon!Greetings from Pordenone!

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Giulia | Customer Care on 22 Jun 2023
Thank you very much Eric!

10/10 Excellent

walter

Stayed 3 nights in May 2023
Response from Giulia | Customer Care on 5 Jun 2023
Grazie mille Walter!

10/10 Excellent

Lisbette

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Response from Giulia | Customer Care on 2 Nov 2022
Many thanks Melissa! :)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very friendly reception and kind staff. Nice place
Stayed 4 nights in Oct 2022
Response from Giulia | Customer Care on 31 Oct 2022
Thank you very much for the super nice review!

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in Pordenone with reasonable prices, clean rooms, and friendly staff.
Stayed 8 nights in Sep 2022
Response from Giulia | Customer Care on 23 Oct 2022
Thank you very much Paul for the super nice review!I hope to see you again in the future.

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here when first got to Italy. I enjoyed the area and hotel so much i booked a couple more night after returning from Ome, and pompie
Stayed 2 nights in Aug 2022
Response from Giulia | Customer Care on 3 Oct 2022
Thank you so much Brad!Hope to see you again in the future!

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful! Modern, affordable, the staff were friendly and very accommodating. The restaurant was excellent. The beds were so comfortable. I can’t say enough about how lovely our stay was.
Stayed 1 night in Aug 2022
Response from Giulia | Customer Care on 23 Aug 2022
Thanks a lot Kelli for the super nice review!I really hope to see you again in the future!

8/10 Good

Brad

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was nice and clean. Staff very friendly and helpful. Breakfast was good but i would be specific when ordering the night before so staff doesn't get confused in who wants what. I will definitely stay here again!
Stayed 3 nights in Aug 2022
Response from Giulia | Customer Care on 21 Aug 2022
Thank you so much Brad!I hope to see you again!

10/10 Excellent

Risto

Stayed 5 nights in Jul 2022
Response from Giulia | Customer Care on 12 Aug 2022
Thank you very much Risto! Hope to see you soon again! :)

10/10 Excellent

Helen

Stayed 2 nights in Aug 2022
Response from Giulia | Customer Care on 12 Aug 2022
Thank you Helen! :) See you soon again!

10/10 Excellent

Raffaele

Stayed 3 nights in Jun 2022
Response from Giulia | Reception on 28 Jun 2022
Grazie mille Raffaele!

8/10 Good

Maritza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and shopping. Friendly staff, clean and safe located. Great choice.
Stayed 2 nights in May 2022
Response from Giulia | Customer Care on 14 Jun 2022
Thanks a lot Mairtza for the nice review! Hope to see you soon!

10/10 Excellent

Lonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. AC was off in the building was hot at night
Stayed 1 night in May 2022
Response from Giulia | Customer Care on 9 May 2022
Thank you very much Lonnie for the nice review! Hope to see you soon, this time with A/C open ;)

10/10 Excellent

Kristen

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was so nice, and the breakfast was outstanding.
Stayed 1 night in May 2022
Response from Giulia | Customer Service on 5 May 2022
Thank you very much Kristen for the super nice review! Hope to see you soon again!

10/10 Excellent

Gene

Stayed 1 night in Apr 2022
Response from Giulia | Customer Service on 3 May 2022
Thank you very much Gene!

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly to this English speaking couple. Location was great - near train station and town center.
Stayed 2 nights in Apr 2022
Response from Giulia | Customer Care on 18 Apr 2022
Thank you very much Carl for the super nice review! Hope to see you again soon! :)

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Pordenone
Stayed here many times & the service is always very good, simple efficient check-in, rooms are a good size with light modern decor. Love the pre-order breakfast, not sure if it will go back to a buffet style after Covid Location is just a few minutes walk from the train station. Walk the ospite way into town & lots of great bars & restaurants to choose from
Stayed 3 nights in Dec 2021
Response from Giulia | Customer Care on 15 Mar 2022
Thank you so much James for your super nice review! <3 Hope to see you soon again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Modern, clean and spacious room. Staff attentive and helpful.
Stayed 1 night in Feb 2022
Response from Giulia | Customer Care on 2 Mar 2022
Thank you very much! :)

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Walls are very thin, can here almost everything in the room next to you.
Stayed 6 nights in Dec 2021
Response from Giulia | Customer Care on 9 Jan 2022
Thank you very much for the review and your suggestions Andrew. Hope to see you again!

10/10 Excellent

raffaele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Response from Giulia | Customer Care on 26 Aug 2021
Grazie mille Raffaele! A presto!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well-located, clean, with good amenities Staff was pleasant and extremely helpful. Would highly recommend.
Stayed 3 nights in Jul 2021
Response from Giulia | Customer Care on 3 Aug 2021
Thank you so much for the super nice review! Hope to see you again!

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The staff was incredibly friendly and very helpful. They provided my coworkers and I with great recommendations for food in the area and we’re always willing to help with whatever we asked of them. The room was a typical European sized space and was comfortable during my stay. The location was excellent for wandering around Pordenone. Everything I needed was within walking distance.
Stayed 4 nights in Jul 2021
Response from Giulia Poletto | Customer Care on 26 Jul 2021
Thank you very much Robert for you super nice review! We are really happy to read that you enjoyed your stay by us and we hope to welcome you again in the future :) Warm regards

8/10 Good

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property, very nice.
Stayed 3 nights in May 2021
Response from Giulia Poletto | Customer Care on 8 May 2021
Thank you very much!!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with restaurants within walking distance and friendly staff
Stayed 6 nights in Aug 2020
Response from Giulia Poletto | Customer Care on 27 Oct 2020
Many thanks for your nice review! I hope to see you again very soon!

10/10 Excellent

Verified traveller

Stayed 6 nights in Aug 2020
Response from Giulia Poletto | Customer Care on 16 Sept 2020
Grazie mille! :)

10/10 Excellent

Peter

Stayed 2 nights in Jun 2020
Response from Giulia Poletto | Customer Care on 21 Jun 2020
Many many thanks Peter for your super review! I hope to see you soon, again here in Pordenone! Warm regards

4/10 Poor

raffaele

Stayed 5 nights in Feb 2020

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out off 10 i give this Hotel 10 plus
Sig Gulia Davide best off best will be back forever
Stayed 2 nights in Jul 2019
Response from Giulia Poletto | Customer Service on 7 Dec 2019
Grazie mille Alma! :) Ci vediamo presto!

8/10 Good

B

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice, updated, and right in town. I’m not sure I’d stay there again due to the staff talking about me in Italian thinking I did not understand them.
Stayed 1 night in Sep 2019
Response from Giulia Poletto | Customer Service on 21 Sept 2019
Dear B. I'm happy to read that you enjoyed your stay in our hotel. At the same time, I'm very sorry that you questioned the professionality of our Staff. I really hope that you will come back again and have the possibility to feel our real professional work. Greetings from the whole Staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Giulia Poletto | Customer Service on 7 Sept 2019
Grazie per il massimo punteggio dato! Spero di rivederti presto!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't know, we were there for only 2 nights. Same comment.
Stayed 2 nights in Jul 2019

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2019
Response from Giulia Poletto | Customer Service on 26 Jul 2019
Thank you Tony for your review! I hope to see you again in Pordenone and at the Best Western Plus Park Hotel. Greetings from the whole Staff!

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Giulia Customer Care on 14 Jul 2019
Thanks Ken for your great feedback. I hope to see you again here in Pordenone.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Giulia Poletto | Customer Service on 18 Jun 2019
Thanks for your super Feedback! I hope to see you soon!

6/10 Okay

Verified traveller

Stayed 5 nights in May 2019
Response from Giulia Poletto | Customer Service on 18 Jun 2019
Thanks for your feedback! I hope we could have another occasion to let you give us a 5/5 rating :)

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff makes this hotel a find. The location is perfect to explore the city or to jump on a train and visit Venezia. Charming..
Stayed 3 nights in May 2019
Response from Giulia Poletto | Customer Service on 8 May 2019
Many and many thanks for your nice review! We try, every day, to do our best and we hope to see you again very soon. Greetings from the whole Staff!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly attentive staff. Very clean and rooms maintained
Stayed 3 nights in May 2019
Response from Giulia Poletto | Customer Service on 8 May 2019
Thanks for your nice review! We hope to see you again in the future! Greetings :)

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Giulia Poletto | Customer Service on 30 Apr 2019
Thank you Ken for your fantastic review! I hope to see you again in Pordenone! :)

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2019
Response from Giulia Poletto | Customer Service on 5 Apr 2019
Thanks Allen for your super write-up! I really hope to see you again in Pordenone and at the Best Western Plus Park Hotel. Greetings the whole staff :)

10/10 Excellent

Elbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Excellent location and spacious room
Stayed 1 night in Mar 2019
Response from Giulia Poletto | Customer Service on 24 Mar 2019
Thanks Elbert for your top feedback! I really hope to see you again in Pordenone and at the Best Western Plus Park Hotel. Greetings from the whole Staff!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a small charming city
Stayed 1 night in Mar 2019
Response from Martina Morassutto, Reception Manager on 10 Mar 2019
Thanks a lot Michael for your nice comment! We hope to have you again as our guest in the future! Greetings from the whole Staff!

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pordenone Best Wester Plus Feb 2019
Our stay was very nice. Small hotel was One block from train station ond two blocks from old town.English speaking staff was most helpful and nice.There were three adults so we had to reserve two rooms.
Stayed 1 night in Feb 2019
Response from Martina Morassutto on 21 Feb 2019
Thank you Alfredo for your review! Your words will be helpfull to whom read it! I hope to see you again in Pordenone. Greetings from all the Staff.