Indoor pool, outdoor pool, open 8:00 AM to 10 PM, pool loungers
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Reviews of The Lince Azores

4 out of 5
The Lince Azores
Avenida D. Joao III, 29, Ponta Delgada

Reviews

8.2

Very good

Rating 10 - Excellent. 116 out of 335 reviews" "
Rating 8 - Good. 152 out of 335 reviews" "
Rating 6 - Okay. 52 out of 335 reviews" "
Rating 4 - Poor. 12 out of 335 reviews" "
Rating 2 - Terrible. 3 out of 335 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

alexandre

Stayed 1 night in Oct 2023
Response from The Lince Azores on 20 Nov 2023
Muito obrigada pela sua avaliação.Ficamos felizes que tenha sido excelente.Esperamos voltar a recebê-lo em breve.Os nossos melhores cumprimentos,The Lince Azores

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Ponta Delgada
The Lince is a very nice hotel. The staff was very helpful in letting us store our luggage since our flight came in early in the morning before 3:00 check-in. We were told we'd be called when our room was ready, but we never were. Ultimately, we came back to the hotel at 2:00 and the room was ready. It would have been nice to have received a call so we could have checked in sooner. Otherwise, the breakfast buffet was nice, the room was clean, the hotel had good amenities for our short {1 night} stay.
Stayed 1 night in Aug 2023
Response from The Lince Azores on 1 Sept 2023
Dear Lori,We very much appreciate your comment and feedback on your stay at The Lince Azores. We are very pleased to know that you enjoyed the friendliness of our staff and that you had an experience at our hotel.We hope you come back to enjoy some more relaxing moments with us.With our best regards

10/10 Excellent

George, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the staff friendly and helpful. Hotel was clean. Our room was quiet.
Stayed 4 nights in Aug 2023
Response from The Lince Azores on 1 Sept 2023
Dear George,We very much appreciate your comment and feedback on your stay at The Lince Azores. We are very pleased to know that you enjoyed the friendliness of our staff.We hope you come back to enjoy some more relaxing moments with us.With our best regards

8/10 Good

Arlene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should offer a bundle laundry service. Charging 1 Euro per pair of underwear and $5 for shirt is a money grab. A bundle option should be given like hotels in Spain.
Stayed 4 nights in Aug 2023
Response from The Lince Azores on 1 Sept 2023
Dear Arlene,We very much appreciate your comment and feedback on your stay at The Lince Azores. We are very pleased to hear that you enjoyed your experience and we will consider your suggestions for review.We hope you come back to enjoy some more relaxing moments with us.With our best regards

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, but not close to stores.
Stayed 4 nights in Jul 2023
Response from The Lince Azores on 1 Sept 2023
Dear Vanessa, Thank you for your feedack. It is very import to us. Hope to see soon. Best regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel but unsanitary kitchen
The room was nice and comfortable and my rating would be higher if we didn’t witness the kitchen REUSING DIRTY PLATES to serve the next customer, repeatedly. We became ill with GI symptoms immediately after our stay and while we can’t say it’s due to the unsanitary measures, we do suspect it is.
Stayed 2 nights in Jun 2023
Response from Flávio Simão | THE LINCE AZORES on 29 Oct 2023
Dear Guest, Thank you very much for all of your comments. Our Guests opinion are very important to us. Thank you very much for your preference. Best Regards,

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Lince Azores was amazing! When we first got there, we had a few questions and things we were not familiar with in the staff helped us with everything they treated us so professionally and we’re so caring about our trip and making sure we were comfortable it felt like they really genuinely cared and that is very rare. The food there is amazing. The breakfasts are enjoyable, there is some thing for everyone and the staff is very caring and hospitable. The only thing that would be a negative is having to wait to get coffee from a machine. It was good coffee, however, waiting for it, and not knowing how to use it you might be in line for a little bit find someone who didn’t know how to use it. We were there for one dinner also and that was very very good. It was a Buffet and it was delicious. I would recommend this hotel and will definitely go back while visiting Sao Miguel. It is a beautiful hotel. The staff is very accommodating and they really want to make sure you have a good time. I wasn’t able to use the spa or the pool but we visited all and they looked lovely. The hotel was located centrally to everything as we had rented a car and for us it was a very convenient location. If I had to write this hotel out of five stars, I would rate it a five.
Stayed 6 nights in Jun 2023
Response from Flávio Simão | THE LINCE AZORES on 25 Jul 2023
Dear Barbara, Thank you very much for your score and comments regarding your recent stay at THE LINCE AZORES Great Hotel, Conference & Spa. We are very glad to know that you had an "amazing" stay with us, using your own words. It is to provide the best memories to our dear Guests that we work hard daily. We want to thank you for all of your compliments, we were truly proud.We hope to have the opportunity to receive you again, in your next return to São Miguel, where we will do our very best to meet all of your expectations, once again.Thank you very much for your preference.Best regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely accommodating and attentive. Parking is on site in an underground secure garage. Street parking may be available also, but we opted to park in the garage. We had a room on the top floor which was very spacious and comfortable. The room was neat and the layout was perfect for our needs. We kept the window open, and there was no noticeable city noise that would have bothered us. The location is a bit further to the waterfront compared to other hotel options, but still easily walkable. Easy to drive around and get to the highway with minimal traffic. Hotel has many great amenities. We took advantage of the daily breakfast which had plenty of quality options. Always great to be able to start your day without having to plan where to eat first. I would definitely choose to stay here again if I return to Sao Miguel.
Response from Flávio Simão | THE LINCE AZORES on 25 Jul 2023
Dear Christopher, Thank you very much for your score and comments regarding your recent stay at THE LINCE AZORES Great Hotel, Conference & Spa. We are very glad to know that you had a good experience with us. It is to provide the best memories to our dear Guests that we work hard daily. We hope to have the opportunity to receive you again, in a very near future, in your next return to São Miguel, where we will do our very best to meet all of your expectations.Best regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

10/10 Excellent

Thomas, Fonthill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice we'll maintained clean hotel with friendly helpful staff. Our room was very comfortable and we would definitely stay there again!
Stayed 1 night in Jun 2023
Response from Flávio Simão | THE LINCE AZORES on 25 Jul 2023
Dear Thomas, Thank you very much for your preference for THE LINCE AZORES Great Hotel, Conference and Spa, in Ponta Delgada. We are very happy to know that you had a wonderfull and confortable stay with us. It is always to provide the best memories to our dear Guests that we work hard daily. We will be waiting to receive you again, in a very near future. Best Regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel in Ponta Delgada. The lobby area is beautifully appointed and its large windows look out onto the street. The room (ours was on the Executive floor) was very comfortable, clean and quiet. One drawback is that the lighting in the room itself is insufficient making the room too dark at night even when all of the lights are on. A more serious issue is that there isn't anywhere convenient to park when you are checking in and if you don't have a room on the Executive Floor (or better,) then you have to pay for parking on-site. And, parking in Ponta Delgada is difficult, at best, as it is a very busy city with limited space for parking and enforcement is strict. The breakfast buffet is outstanding especially if you are a fan of Azorean cheeses! Fresh food, fruit and cheeses so do not miss out on it. I would highly recommend this hotel.
Stayed 1 night in May 2023
Response from Flávio Simão | THE LINCE AZORES on 25 Jul 2023
Dear Victor, Thank you very much for your score and comments regarding your recent stay at THE LINCE AZORES Great Hotel, Conference & Spa. It is always to provide the best memories to our dear Guests that we work hard daily. We want to thank you for all of your kind words, and all of your constructive comments. All of them deserves our very best attention.We are waiting to receive you again, in a very near future, where we expect to meet all of your expectations, in one of THE LINCE Hotels.Thank you for recommend us. Best Regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and clean, daily breakfast buffet is available from 730 to 1030 with a nice variety of breakfast items and coffee from bacon, sausage, pancakes. Cereal, fresh fruits etc., having breakfast on location is a huge bonus. Staff are pleasant, friendly and helpful, and many speak English. There is free street parking on side of hotel but you take the gamble of coming home and no spots available, there is paid parking in lower level of hotel for I believe 6 euro a day which for me renting a car i want peace of mind knowing the car wont be sideswiped in those narrow streets. I have no complaints about the premises and would recommend it to family and friends.
Stayed 6 nights in May 2023
Response from Flávio Simão | THE LINCE AZORES on 25 Jul 2023
Dear Victor, Thank you very much for your score and comments regarding your recent stay at THE LINCE AZORES Great Hotel, Conference & Spa. It is always to provide the best memories to our dear Guests that we work hard daily. We will share all of your kind words with out Staff, nothing is more important to them than to know that they did they very best to meet all of our Guests expectations and needs.We are waiting to receive you again, in a very near future, where we expect to meet all of your expectations, once again, in one of THE LINCE Hotels.Best Regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

10/10 Excellent

dena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room, great location. We loved our stay!
Stayed 9 nights in Apr 2023
Response from Flávio Simão | THE LINCE AZORES on 25 Jul 2023
Dear Dena, Thank you very much for your score and comments regarding your stay at THE LINCE AZORES Great Hotel, Conference & Spa.We are very glad for your kind words regarding our staff performance, the comfort of our beds, and hotel location. We hope to receive you again, in a very near future, where we expect to provide you another lovely stay. Best regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

10/10 Excellent

Cindy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Staff was amazing. Amenities were great and had something for everyone!
Stayed 9 nights in Apr 2023
Response from Flávio Simão | THE LINCE AZORES on 25 Jul 2023
Dear Cindy, Thank you very much for your score and comments regarding your stay at THE LINCE AZORES Great Hotel, Conference & Spa.We will share all of your kind words with all of THE LINCE Team. They will be very proud of themselves. We hope to have the opportunity to receive you again, in a very near future, in one of THE LINCE Hotels, where we will do our very best to meet all of your expectations, once again. Best Regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

10/10 Excellent

Eban

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. No complaints.
Stayed 9 nights in Apr 2023
Response from Flávio Simão | THE LINCE AZORES on 25 Jul 2023
Dear Eban, Thank you very much for your excellent score regarding your experience as a Guest at THE LINCE AZORES Great Hotel, Conference & Spa.We are waiting to receive you again, in a very near future, in one of THE LINCE Hotels. Best Regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

8/10 Good

Juan

Stayed 2 nights in Apr 2023
Response from Flávio Simão | THE LINCE AZORES on 25 Jul 2023
Dear Juan, Thank you for your score regarding your stay at THE LINCE AZORES Great Hotel, Conference & Spa. Waiting to receive you again, in a very near future, in one of THE LINCE Hotels, where we expect to meet all of your expectations. Best Regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver clean and pleasant apartment. Close to stores cafe etx Front desk staff very helpful. Would definitely stay here again if your looking for a spot in busy Porto!
Stayed 1 night in Mar 2023
Response from Flávio Simão | THE LINCE AZORES on 25 Jul 2023
Dear Mark, Thank you very much for your score and comments regarding your stay at THE LINCE AZORES Great Hotel, Conference & Spa.We will share all of your kind words with all of our Team, they will be very proud of themselves.We hope to have the opportunity to receive you again, in a very near future, in one of THE LINCE Hotels. Best Regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

10/10 Excellent

Dave

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to water front and city centre...10 min walk. Lots of parking around the hotel or underground paid parking. Large spacious clean room with view over the city and waterfront andvovercyp Sao Roque. Unbelievable breakfasts. They call it continental in the write ups and website, but it is a full english combined with a continental. Best breakfast variety that ive been offered. Hotel staff so polite and helpful. Facilities were excellent....indoor pool, sauna, wet sauna, hot tub ( could have been warmer, a little cool for me) but great after hiking thru the hills. Gym, billiards. Highly recommend.
Stayed 9 nights in Mar 2023
Response from Flávio Simão | THE LINCE AZORES on 25 Jul 2023
Daer Dave, Thank you very much for your score and comments regarding your stay at THE LINCE AZORES Great Hotel, Conference & Spa. We are very glad to know that you had an excellent experience with us. It is to provide the best memories to our dear Guests that we work har daily. We are waiting to receive you again, in a very near future, in one of THE LINCE Hotels, where we will do our very best to provide you another wonderful experience.Best Regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well Designet Hotel, roome are clean with comfortable bed. Recommended
Stayed 1 night in Mar 2023
Response from Flávio Simão | THE LINCE AZORES on 25 Jul 2023
Dear Robert, Thank you very much for your score and comments regarding your stay at THE LINCE AZORES Great Hotel, Conference & SpaWe are waiting to receive you again, in a very near future, in one of THE LINCE Hotels, where we expect to meet all of your expectations once again. Best Regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I can recomended this hotel well designed, good size of room, clean and comfortable bed.
Stayed 3 nights in Mar 2023
Response from Flávio Simão | THE LINCE AZORES on 25 Jul 2023
Dear Robert, Thank you very much for your stay at THE LINCE AZORES Great Hotel, Conference & Spa.We are very glad to know that you had a good a good experience with us. We hope to have the opportunity to receive you again, in a very near future, in one of THE LINCE Hotels, where we will do our very best to meet all of your expectations once again. Best regards,Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

10/10 Excellent

Constância

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Sue

Stayed 3 nights in Jul 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay.
Great place to stay. Great Restaurant, Bar and Friendly Staff. Great Location and value. We will stay here again.
Stayed 3 nights in Aug 2022
Response from Flávio Simão | THE LINCE AZORES on 30 Oct 2022
Dear Gary, Thank you very much for taking a little of your time to score and comment how was your recent stay at THE LINCE AZORES Great Hotel, Conference & Spa. We are extremely happy to know that you had a very good stay with us, and that your want to stay in this Hotel again.Particularly, we want to thank you for your kind words regarding our team, Hotel location, restaurant and bar services. We are waiting to receive you, in a very near future, in one of THE LINCE Hotels, to enjoy another experience.Best regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

10/10 Excellent

Risel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, more on the eastern side of Ponta Delgada but not a far walk to the main attractions and port area. Clean hotel, very comfortable bed, very good breakfast buffet, good WiFi. The staff was always helpful. Quiet area.
Stayed 4 nights in Jul 2022
Response from Flávio Simão | THE LINCE AZORES on 30 Oct 2022
Dear Risel, Thank you very much for your score and comments regarding your recent experience at THE LINCE AZORES Great Hotel, Conference & Spa. We are very happy to understand that you had an excellent experience with us. Particularly, we thank you for your good words regarding the Hotel location, cleaning service, beds comfort, breakfast selection and staff performance. We always do our very best to provide the best memories to our dear Guests. We hope to have the opportunity to receive you again, in a very near future, for another good stay, in one of THE LINCE Hotels. Best Regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 2 nights in Jul 2022
Response from Flávio Simão | THE LINCE AZORES on 30 Oct 2022
Dear David, Thank you very much for your score regarding your recent stay at THE LINCE AZORES Great Hotel, Conference & Spa. It is really good to know that you had a good time with us. We hope to have the opportunity to receive you again, in a very near future, for another good experience in one of THE LINCE Hotels. Best Regards, Flávio Simão THE LINCE AZORES Great Hotel, Conference & Spa

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight before going back to Canada
We were upgraded to the 6th floor “executive room”. King size bed, robes and fruit basket are nice. We had our dinner in the restaurant because we arrived late. Pizzas were very good and the steak excellent. The buffet breakfast had lots of variety. The indoor/outdoor pool and adjoining steam room and sauna were clean but the hot tub is not heated.
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were great. The staff even better. The location was fine, I preferred not being in the immediate centre.
Stayed 8 nights in Feb 2020
Response from C.Botelho on 10 Mar 2020
Thank you for your feedback. Is good to know that you enjoyed the facilities, the location and our staff. Hope to see you again at The Lince Azores. With our best regards

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
I’ve stayed there before when it was Holiday In back then it was a beautiful hotel, but know the place is rundown I had my hopes high looking for it to stay there well never again the hotel needs lots of care the room stunk pee from the little buckets that they dispose toilet paper the maids did not washed I called the front desk they gave me another one that smelled so I washed them and and used a plastic bag the bede was missing the cover one of the celling lights was off do not recommend this hotel very disappointing
Stayed 15 nights in Aug 2019

8/10 Good

Taher, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. The property is clean and staff are friendly.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
A little dated. Dining facilities limited. Not 4-star as advertised
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It wasn’t too far from everything. Good buffet different all the time
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and easy to find, with underground parking. Close to the city center.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Dawn, Kitchener, ON

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, rooms need makeover, no WIFI
The hotel is in a good location, however it hasn't changed in the last 11 years since we were last there. The lobby area is very nice, but once you go up onto the room floors things change. The carpet in the hallways are disgusting and have many stains on them and the hallway smells. The rooms appear clean at first but then there are stains around the bed material and the chairs had gross stains all over them. There was dust and dirt all over the floors too so we wore our shoes. The sheets are paper thin and bally due to them being worn, they clearly should have been changed. The only clean looking thing was the bathroom. They have a mini bar fridge which is ridiculous. They should allow the guests to put their drinks in the fridge. The staff was very friendly and the breakfast was great, however they really need to clean up the appearance of the rooms. The WIFI was mostly unavailable. Every now and then you would get something but the 3 days we spent there we rarely got anything. For the price we paid I wasn't happy! The staff said we could come down to the lobby to use that one, but really, that isn't convenient, plus it was very hot there with no A/C. I would recommend the hotel for the location, but really nothing else.
Stayed 3 nights in Aug 2018
Response from Leonor Manaças (E-Commerce Manager) on 25 Sept 2018
Dear Dawn, Thank you so much for your feedback. The guest opinion is very important to improve our service. We hope to see you soon!

6/10 Okay

P., Canada

Liked: Staff & service
Disliked: Property conditions & facilities
Only if you're not counting on reliable WiFi.
Reasonably clean and comfortable hotel, especially for the price. However, there were many times, sometimes days, where the WiFi was not working. The first evening I arrived and tried to use the WiFi without success, the clerk at the desk told me that "this often happened with Macs", and when I finally did manage to log on but the connection was too slow that "apparently a lot of people were using the WiFi". Other than that I have no complaints, so if you're willing to walk a block to the next coffee shop then I recommend it.
Stayed 8 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find another
Just find another hotel any other hotel!!! This hotel only cares about money and how to make your money their money. Do not expect any compassion from the management staff regardless of your concerns or circumstances
Stayed 2 nights in Jul 2018

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Staff & service, room comfort
I would not stay there again unless improvements were made. When I tried to check in, they told me there had been a flood and they had to move me to another hotel. I understand things happen, but the hotel I was moved to looked like it hadn’t been updated since the 70s. Not a hotel I would have booked. They did give me a voucher for a free buffet dinner (food was eh) and free parking for a night. I was able to move back to the Lince the following day and the room was decent but the pillows were horrible and the only way I could get even a hint of WiFi was to stand right next to the door. The next morning as I was rushing to check out to make my early morning flight, there was no one at reception! I had to track someone down at the closed restaurant so I could leave. Not something I felt like doing at 6 am. This could be a decent hotel if they update the pillows and WiFi and make sure there is staff available at all times.
Stayed 2 nights in Jun 2018

8/10 Good

Rland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with the best staff
Best staff and service. Bathroom showers just need an update. Sound proofing with the windows would be great as well; I can hear the trees rustled in the wind at night.
Stayed 6 nights in Mar 2018

10/10 Excellent

Susie, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good location
Good location for both walking into town centre and also driving out of the resort to visit other areas. Food in hotel varied, and dining room staff friendly and worked hard to replenish food and keep tables clear. Parking available in hotel at extra cost, and there is on street parking around the hotel. Beds comfortable and plenty of space in bedroom.
Stayed 7 nights in Feb 2018

6/10 Okay

PEDRO, London

Liked: Room comfort
Comfortable bed
Bed very good but terrible pillows, missing coffee in the rooms and all hotel windows/glass needs cleaning urgently
Stayed 1 night in Feb 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

10/10 Excellent

Andrej, Birmingham , UK

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Hotel was clean decent standard , usually stay at smaller places , Lady on check in very helpfull with info about the Island , guy on bar very friendly , nothing to complain about would stay there again great job.
Stayed 6 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location, nice hotel
Good location, good price and the free pool table was a bonus! Our room was a little shabby (base of the beds were torn) but overall it was good. We had a twin room but each bed was big enough for two. We ate at the restaurant one evening and the food was delicious, in particular the regional steak. Breakfast had lots of choice but the coffee served at breakfast is poor. Lots of people were asking the waiting staff for an espresso or coffee from the machine they use when you order coffee at the bar.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
Decor was a bit outdated, chairs in room were stained, room in general was clean, helpful and polite staff, breakfast buffet was average.
Stayed 6 nights in Oct 2017

10/10 Excellent

Esie, Boston Ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This trip was the first time my husband visited Sao Miguel. I had not been back over 17 years. We booked this trip through Expedia and we were very happy with the accommodations. The staff was very helpful and spoke English. Breakfast was included as part of our package . The hotel location was close to main attraction and reastaurants. Daniel at the front desk was very pleasant and helpful. We would go back and recommend this hotel to friends.
Stayed 5 nights in Oct 2017