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Reviews of Mary River Widerness Retreat

3.5 out of 5
Mary River Widerness Retreat
Arnhem Hwy, Annaburroo NT 0836, Mount Bundey, NT

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 186 reviews" "
Rating 8 - Good. 67 out of 186 reviews" "
Rating 6 - Okay. 22 out of 186 reviews" "
Rating 4 - Poor. 5 out of 186 reviews" "
Rating 2 - Terrible. 4 out of 186 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safari Tents were awesome
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Be careful booking this
We arrived for a long weekend getaway to find out our room had been double-booked. We were told our booking had been cancelled once arriving and they could not accommodate us. No attempts to help or offer a solution. No one phoned us beforehand to notify us when cancelling so we could have at least had some time to make other plans and get a refund. It was so poorly handled. Just had to drive the long journey home and call Hotels.com the next day to even get an offer for a booking reschedule. No interest in trying to stay here again: it was too stressful and incredibly disappointing service. They even said we weren’t the first people this had happened to. So they just cancel bookings made on Hotels.com and say bad luck when you arrive.
Stayed 2 nights in Jun 2023
Response from The team at Mary River on 21 Jun 2023
Hi,Thank you for taking the time to provide us with an insight into your recent experience with us. We are sorry to hear that your experience did not meet your expectations and that we were unable to host you as we had a large group booking over the weekend. We recommend booking direct with us next time. Thanks,The team at Mary River

2/10 Terrible

Brett

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Happy at all
I was disgusted with the whole stay as they were not ready for us with the manager not on site to check in, restaurant Not open and basic amenities not working properly. Was informed that they were not taking bookings but yet still took ours and as a result didn’t stay our second night and what a full refund
Stayed 2 nights in May 2023

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was green and murky. The furniture old and dated. No chef in restaurant so not open for meals. Staff were vague when enquiring about things. TV cord didn't reach the plug so no TV. Thank goodness we had an extension cord in our luggage.
Stayed 3 nights in Apr 2023
Response from Taylah on 15 Jun 2023
Hi Amber,Thank you for taking the time to provide us with an insight into your recent stay with us. We are sorry to hear that your stay with us did not meet your expectations and that you experienced some issues with our staff. We value our guest's feedback so that we can work on improving these areas of your stay.Safe travels,Taylah

10/10 Excellent

Matt

Stayed 2 nights in Sep 2022

8/10 Good

susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bush setting Quiet secluded location with lovely outlook. Friendly & helpful manager Good food Nice hot showers
Stayed 2 nights in Oct 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and very relaxing
Stayed 2 nights in Sep 2022

10/10 Excellent

Eira

Stayed 1 night in Aug 2022
Response from Mary River on 25 Aug 2022
Hi thanks for taking the time to review our property this helps us improve our guest experiance we are happy you enjoyed your stay . Safe Travels !

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and a friendly management team.
Stayed 1 night in Aug 2022
Response from Mary River on 25 Aug 2022
Hi thanks for taking the time to review our property this helps us improve our guest experiance we are happy you enjoyed your stay . Safe Travels !

10/10 Excellent

Yvonne

Travelled with family
Liked: Staff & service, property conditions & facilities
Absolutely amazing welcome. The staff were fantastic and made our stay. This is a real break from everything . The grounds and accommodations were wonderful. We will be back.
Stayed 3 nights in Jul 2022
Response from Mary River on 2 Aug 2022
Hi Yvonne thanks for taking the time to review our property this helps us improve our guest experance . We are happy you have enjoyed your stay and look forward to looking after you in the future . Safe travels .

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Belinda, Greenbrae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful setting among the trees and teeming birdlife.
Stayed 2 nights in Jul 2022
Response from Mary River on 27 Jul 2022
Hi Belinda we are so happy you had a beautiful stay with us here and we look forward to looking after you in the future .

8/10 Good

Kym

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting at the Mary River, cabin was spacious and clean, comfy beds and pillows. Nice pool for that set of villas only. Shame the restuarant wasnt open, but pub just down the road, no wifi.
Stayed 1 night in Jul 2022
Response from Mary River on 27 Jul 2022
HI Kym thanks for taking the time to review our property , we have great news our Bistro is now open , we look forward to looking after you in the future.

8/10 Good

Timothy

Liked: Staff & service
Stayed 2 nights in Jul 2022

8/10 Good

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spacious cabin, with beautiful views of park and wildlife. Comfortable bed and pillows. Light and airy. Would help to have utensils in communal BBQ area and cleaning products to wipe down bench and wash up. Unfortunately cant pack these things into a suitcase when flying. Otherwise would reccommend as relaxing and peacefull.
Stayed 1 night in Jun 2022
Response from Mary River on 27 Jun 2022
HI Maxine thanks for taking the time to review our beautiful property , We are glad you enjoyed your stay . we have just been sold to a new company and they will be making some big changes . one is a full upgrage of the camp kitchen . We are do glad you had a great time and look forward to seeing you in the future .

4/10 Poor

Wen Ting Wendy

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
Some mix up with our booking - had to wait 45 minutes for manager to arrive. Complimentary bottle of wine - sorry but it tasted awful had to be thrown out. Directions on the map are hard to read No restaurant or bar on site - none that was open Ants in the room/bugs even with doors/windows closed Nice to see kangaroos and wallabies around the site Great restaurant down the road with a live crocodile Overall with the mix up on booking?? Disappointed with our stay It would appear new management had taken over this accomodation. This place has so much potential.I hope management sort it out as it is a beautiful and tranquill location
Stayed 1 night in Jun 2022
Response from Manger Mary River on 23 Jun 2022
Hi and Thanks for your review, you are correct that the property has been sold . There have been many issues with third party reservations with the change over in our system , we appolagise for this inconvienance you have suffered . If you would like to contact me direct im happy to go through your experiance with you feedback is very important to all of us to help improve our operations . As there was no feedback given on checkout it would be great to hear from you . manager.maryriver@breezeholidayparks.com.au .

10/10 Excellent

May

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safari tent is a great experience!
Stayed 2 nights in Jun 2022
Response from Manger Mary River on 23 Jun 2022
Hi and thanks for taking the time to review our property we are glad you had a great experiance and would love to see you here again soon .

8/10 Good

Darren, KARAMA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and the cabin was well maintained and was good to have own bathroom. The kitchen was not open so we had to take our own food.
Stayed 2 nights in Jun 2022
Response from Manger Mary River on 23 Jun 2022
Hi and thanks for the review we are happy to hear you had a great experiance .

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the bushtent, so very relaxing, a beautiful setting in nature.
Stayed 1 night in May 2022
Response from Manger Mary River on 23 Jun 2022
Thanks for the great feedback and glad you had a fantastic experiance .

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay. It is a beautiful setting and the hospitality was excellent. Thank you.
Stayed 1 night in May 2022
Response from Manger Mary River on 23 Jun 2022
Thanks for the fantastic feedback we look forward o looking after you again soon .

4/10 Poor

Heather

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and relaxing environment.Local wallabies.On booking was not told there was no restaurant open.Had to drive to get food/drinks and evening meal and breakfast.Tea,coffee,milk was provided but no cups! Air conditioner was noisy.Is rated 4 star but was well below par. Over priced for what was delivered.Would have asked for compensation but no staff or reception personnel were not on site.
Stayed 1 night in Mar 2022

8/10 Good

Alois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting
Stayed 1 night in Oct 2021
Response from Mark on 11 Oct 2021
We are glad you loved your stay @ Mary River we look forward to seeing you in the future.

10/10 Excellent

GEOFFREY

Stayed 1 night in Sep 2021
Response from Mark on 11 Oct 2021
Thanks for the great review we look forward to looking after you again soon .

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting and loved the tent. A little far from kakadu so long drives. Reception opened late in the morning delaying our check out.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is disgraceful that wotif would not refund my money for this booking. I had no chance of getting to NT from Sydney during the current Covid-19 lockdown, wotif wouldn't even reply to my email request for a refund. I will never book anything through wotif again.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet friendly clean
Stayed 2 nights in Jun 2021

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of uniqueness
We liked this unique location. Warm welcome, oasis in the wilderness.
Stayed 1 night in Apr 2021
Response from Mark on 28 Apr 2021
Thank you so much for this positive review yes we are very lucky to have such a inique oasis in the wild we look forward to your return .

10/10 Excellent

Greg

Liked: Staff & service, amenities, property conditions & facilities
Nice secluded accommodation that we felt like privacy was well maintained
Stayed 2 nights in Jan 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely shady retreat from the heat. Buggies were fun.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and peaceful stay.
A beautiful location right beside the Mary River. Peaceful and quiet. Cabins were roomy and well fitted out. A minor detail was that one light didn’t work. It was wonderful to have the air conditioner turned on when we arrived. Helpful staff when we needed to make a booking for the wonderful wetlands cruise.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is full of wildlife-wallabies and birds abound. It’s a very peaceful place. What we didn’t realize was how far away from the main part of Kakadu National Park it is. We had hoped it to be closer for easier access which meant we had to drive at least 90 minutes one way each day to visit the park.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and things to do in there. Should be better variety and choise of breakfast. Also no buffalo or crocodile meat on the menu.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were very well maintained. Nice bush walks on property. Bed was very comfortable. Free WIFI access provided by the Northern Territory was very marginal.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The safari tent was amazing with wonderful views and wonderful to wake to see kangaroos grazing in front off you. The restaurant had wonderfull service and great people and good food. Compliments to the chef.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the outdoor setting, nice unit. Lovely pool and loads of wildlife. Great restaurant and every thing was no trouble to the staff.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wilderness with access to Kakadu and Lichfield National Park with Mary River Wilderness having access to hire Bikes/Boats and Golf Buggy to explire the grounds and River
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the grounds and outlook from our cabin. Unfortunately the restaurant is not open at this time of year(advised well ahead). While this was not a problem in itself, the camp kitchen was very basic and not very clean, possibly due to other guests but... For the relatively high cost of this place this was not great. The cabins were basic but clean
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly service. Facilities were great cabin clean and tidy camp kitchen clean plenty of room for the kids to run around grounds man and cleaning lady were friendly
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Room comfort
A real rustic retreat
Hotel is situated in an excellent location as a starting point for exploring the Mary river, Kakadu Jim Jim road or even the Adelaide river. Suffers from short staff and deferred maintenance
Stayed 1 night in Sep 2018

8/10 Good

David, Springwood

Liked: Staff & service
Disliked: Cleanliness, room comfort
Tranquil environment, definitely a "retreat"
Located some distance from most mobile service providers other than a limited Telstra coverage. Definitely a "retreat" environment as no WIFI available, no television in cabins, no kitchen facilities in cabins (a reasonably equipped 'Camp Kitchen' to be shared with other visitors after hiring kitchen crockery, cutlery and utensils). No option to drop in 'hired' items and key for early morning check out to attend "Corroboree Sunrise Cruise" on way to Darwin for return plane flight. key and items left in 'unlocked cabin' was only option. Environment mostly maintained very neatly. Staff were definitely helpful and friendly. Not quite for everyone.
Stayed 2 nights in Aug 2018

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, roomy and clean cabin. Restaurant was also very good
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Resort 100+ kms from Darwin. Nice grounds quiet spot lots of trees, birds, wallabies. Near the river for fishing. Swimming in pool. Great for group bookings.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good units for families travelling with children. Jn a beautiful setting.
Stayed 2 nights in Jul 2018