- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Alcide was a pleasant experience all around, but it was the staff that really made it great. Most of the staff spoke both Italian and English, and displayed a great deal of patience and professionalism when addressing our concerns. They kept disposable maps at the front desk and always gave us great directions to where we wanted to go, answering questions in great and careful detail. We arrived several hours before check-in and they did everything in their power to make sure we could use the room early, keeping us updated the entire time. In addition to the staff, the hotel was clean, well-kept, and the food was great. The wait staff also provided incredible service. I highly recommend this hotel.